APEMAN Official Opiniones 

Been emailing them every day for returns form to return faulty goods £77 for a Xmas present and going to have to buy another dash cash . I should have read the reviews before buying .
ITS A LEASON LEARNED

Wie schon beschrieben, Geld gleich kassiert, wollten die Kamera zurückgeben, war alles noch original verpackt, nach 6 Mail und 4 Bilder und 10 Tage habe die Genehmigung erhalten das ich sie zurücksenden darf, allerdings Porto muss man selbst zahlen, jetzt mal warten wie lange ich auf das Geld warten muss. Nicht zu empfehlen, kostet mehr Zeit als die Ware wert ist

I have emailed Apeman several times over a 2 week period trying to buy a replacement windshield mount for my C860 dashcam. They do not respond at all to the emails. There is no support phone number to call. I don't think I would buy from them again because support is apparently non-existent.

I have been happy with trail cameras from them.

My recent experience is with their dash camera.

Cannot even use the wi fi app with my smart phone.

Their app only works with older android os NOT with os 12

The firmware download page for my newly purchased dash cam
which gives ERROR 404 page cannot be found

Customer support is ZERO

Bought a pre-lovef car with dual dashcam fitted that is not in their current offering. Sent off a request with a picture for the model number and instructions. 1 response from Momia - see pic - spare no effort = make no effort. That was over 3 weeks ago with subsequent chasers and new requests (around 6 further attempts). I'm being ignored

Eher Minus 5 Punkte! Aus Erfahrungsberichten und eigenen Feststellungen deutet sich ein betrügerisches Verhalten an.
Bestellt, Geld kassiert, keine Bestellbestätigung oder ähnlich erhalten, keinerlei Rückmeldung oder Reaktion auf mehrere Versuche der Kontaktaufnahme.

Bestellt woanders oder gleich andere Marken!

Einen Punkt gibt es für das tatsächliche erhalten der Ware, wobei ich mir wirklich unsicher bin, ob das bei jedem zutrifft.
Beim Rückversand, der an die Adresse ging, von der es zugeschickt wurde,mit Vervolgungsnachweis, gibt der Verkäufer an, dass die Ware an 'eine Falsche Adresse' zurückgeschickt wurde und das Geld nicht zurückerstattet wurde. Die Zustellung ist jedoch, nach DHL Sendeverfolgung an 'den Geschäftsparter' zugestellt worden. Vor der Rücksendung wurde diese angekündigt, worauf der APEMAN einen weiteren Rabatt von 20% zurückerstatten würde, wenn die Ware behalten worden wäre, oder eben den Porto bezahlen, um den vollen Preis zu erhalten. Dadurch, dass die DVD Player falsch gekauft wurden wurde, angekündigt, die Ware zurückgeschickt. Dann sowas. Jetzt haben sie die Ware und das Geld geben sie auch nicht raus. Ich werde mich rechtlich beraten, und weiterverfolgen, das ganze wird öffentlich gemacht. Alle Mails und Nachweise sind vorhanden.

I ordered Dash cam from the official website. The quality is really bad, after 7 months of working it start smells like burn and stoped working.
The problem with this company is they are very hard to contact.
Also they didn't send invoice from the purchase, only for review. So now it will be impossible to have my warranty.

The camera quality is awful and the case leaked the first time it was used. We contacted their customer service and after many messages they agreed to a part refund. Unfortunately we never received it.
Complete rip off company!

I had a fantastic experience with this company, I spoke to Cass who was extremely helpful. I ordered the Apeman LC350 projector which has been running beautifully for a few days now. The fan is slightly noisy but I hear this is most projectors and once the sound is coming out if it, you don’t notice at all. It also has a handy stand to tilt upwards.
I was really worried worried about the reviews after purchasing so I messaged and Cass replied and put my mind to rest and made sure we had it in time for our sons birthday.
Great product and amazing customer service.

My Goal whilst writing this review is to WARN people has to what expect when ordering from Apeman. I used to work for a company that provides background checks, customer service and general services evaluations for Individuals and Small Companies that are interested in creating a partnership and/or aquire a Supplier this is very important nowadays because partnering with the wrong company may be a grave mistake, from wich a Startup, will not survive. With this said my purpose is to make sure everyone understands how this company Apeman Official operates. My company made 17 Unique and Credible alias, different names, different backgrounds, different orders/Itens and countries of origin all for the purpose of having real life experience of what it is to Buy/Order or in any way Interect with Apeman.com, the result ?EVERY SINGLE ALIAS had their money STOLEN, from the original 17 "people" that ordered from Apeman only 2 received "their orders", the 1° of them was a Dash Camera - C770 Dash Cam (Non Functional - But the Right Item) and the 2° a Wildlife Camera - Apeman H45 Wildlife Camera (Functional- Wrong Item (Apeman PV-P7 Car Headrest) + Missing Parts). EVERY SINGLE OTHER ALIAS didn't receive ANYTHING, independently of them reaching for help to the customer service or not, the 15 remaing orders ranged from 70$ all the way to 450$. That's an 88.23% of failed orders (if you don't take in consideration the 2 "People" who actually received something.

The suction cup mount broke. I have spent the past two weeks (13 emails) trying to get this piece replaced. I have had to ask repeatedly for answers. They do not respond in a timely manner. That’s evident from their responses to the reviews on this site, some are months after their original post. They do not take responsibility for problems or care about customer satisfaction. I asked for my conversation to be forwarded to a supervisor (because there is no other way to contact them) however the person I dealt with refused to do so. I was finally informed they could send the part but it would take 15-20 days. Unacceptable. Beware if you buy their product.

Tried passing off a used item as new , tried to dragged out refund ONLY if I closed PayPal dispute , PayPal advised don’t close dispute!!! PAYPAL dispute found in my favour full refund given

I bought their A79 action camera on their site, which I almost immediately realized was a mistake (mistook it for the A77). No big deal I thought to myself, so I wrote a request to cancel my order about 10 minutes later (in my region businesses are required to offer a full refund up to 14 days after order arrives(!)) and ordered the A77. The first response was pleasant, the support wrote to confirm that I indeed wanted to cancel the order, I promptly responded with yes. 2 days went by until the support wrote again that they would offer me a 10% refund, meaning I would get 7.30€ of the 73€ I spent back and no product. I responded that this is unlawful, and I luckily received the full amount of 73€. They don't have an imprint, as required by EU law on their website. Overall, scammy appearence and scammy behavior, although I got the refund in the end.

I had bought the APEMAN Dash Cam 1080P FHD 3 Inch Car Camera 170° Wide Angle Screen, G-Sensor, WDR, Parking Monitor, Loop Recording, Motion Detection back on Nov 13th, 2022, from Walmart I was told that it had a manufactures warranty for 1 year I also bought the 2 year warranty from Walmart\. On Feb 2023 the window mount broke and the camera stop working, I contact Walmart and was told that i would have to go through Apeman to get it replace because it was still under the 1 year manufactures warranty ever since Feb 2023 I've been emailing this company to get it replace and i have not receive no answer i guess i have to wait for the year to be over to see it the Walmart warranty will cover it. never again will I buy any other product from this company they don't stand by their products.

What a dreadful company, impossible to get hold of in any way. There is no phone number anywhere to ring, just a customer support email so a month ago I asked them a simple question regarding my trail camera which had stopped working. I’ve never had a reply so there is clearly no customer support in any shape or form. How this company exists is beyond me as there is no way to contact them. I have now lost all faith in Apeman and have no choice but to research other companies who produce similar cameras.

If I could give multiple negative stars, I would. Dealing with Apeman has been one of the most frustrating experiences of my life, seriously. I ordered the front and rear dashcams as a Christmas gift in December. We received a front and rear dashcam with sim card (Apeman Dashcam Hardwire kit CH50, Micro Hardwire Kit for Dash Cam C420/C420D/C860/C770 and Apeman C420D Dual Dash Cam
with TF Card). Upon receipt, the packaging was torn, as if someone had already opened it. Two distinct parts on the cameras were cracked in half, clearly broken. After reaching out to Apeman Customer Service for a return authorization number and refund, they have continually pushed back and jerked us around. They wanted us to just install it in the car and see if if works, no thanks, just a refund please. Then we had to send pictures to show proof of the damaged parts, and to follow explicit instructions to send the unit to California for a return. Did it, and had a signature from UPS as proof of delivery. They then tried to say I didn't follow the instructions properly, even though a rep from their company signed for it. At this point we got the credit card company involved to dispute the charge. Apeman obviously lied and told them the dashcam was delivered in good condition, so now we are having to provide a bunch of info to the credit card company to pursue this. The last I heard from Apeman (in late March!) was they really want to issue us a refund, but can't now because we have filed a "lawsuit" against them with our credit card company and the process is now "frozen". I emailed them and said we had not filed a lawsuit and would be willing to drop the dispute if they would just give us our money back. No response. The total order was for less than $100, but it's the point of the matter. How many other customers are they doing this to? I thought I did my due diligence in reading multiple reviews about the company, which all seemed good, yet here we are. I wish I had known about Trustpilot! I feel like we have been scammed, and would highly recommend you avoid dealing with this company!

We had a near head on crash on country road, visibility was ok. A car crossed the white line and came straight at us. I braked, fortunately the other car veered around us, very close
I presumed the Ape-man would have the evidence. The video showed the incident but the display was not good enough to read the other vehicles number plate. I downloaded it to my computer and used my phone to magnify the image, but still unable to read the number plate. We buy these video cams for just this eventuality, they should do the job!!!

My trail camera stopped working properly a couple of months in. Two things seemed to go wrong at the same time - the footage started to get fogged and pale and the camera would sometimes recognise the SD card and sometimes not.

But I had registered a warranty with Apeman so I wasn’t worried.

Lots of emails later they promised a replacement. It never arrived. I chased again. And again. And again. They said the warranty wasn’t in fact valid as I hadn’t bought direct from their website and they would not be issuing a replacement.

Terrible customer service. Not happy at all. This was a birthday gift and I used it to watch the hedgehogs in my garden which bought me a lot of joy. My experience with this company has soured that joy a little.

Do not recommend. There are better cameras and companies out there.

Purchased on Amazon, installed professionally, and was recording great for just over a year.
Attempted to troubleshoot with their support and THEY agreed THEIR product was no longer working properly.
I was unable to get anything resolved after I purchased multiple microSD cards to test, card readers to use, and my time and patience in dealing with the aggravation.
They would rather keep an item in their inventory that costs them about $10 to make, rather than do the right thing, stand behind their product, and care about their customers.
I will no longer consider anything this company produces to be of any real value.