Apex Bespoke Carpentry Ltd Opiniones 

264
•
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Absolutely superb! I am so pleased I bought custom made shelves for my cupboard to replace the ones i bought from a well-known high street retailer because they fit properly and make full use of... Ver más

Valorada con 5 estrellas sobre 5

Excellent service. We had two spaces in our new house which we have converted to airing cupboards. We followed the measuring guide on the website and ordered the shelving. All delivered on time. Excel... Ver más

Valorada con 5 estrellas sobre 5

Re: Shelving for an airing cupboard Excellent workmanship. Kept in contact, providing updates on progress. Delivered the product on the date stated.Strongly recommend this firm.

Valorada con 5 estrellas sobre 5

Excellent service and quality! I’m very pleased with the bespoke shelving from Apex Bespoke Carpentry. The shelves were made to the perfect size and fit really well in my storage room, making much... Ver más

Información sobre la empresa

  1. Tienda de muebles

Escrito por la empresa

Apex Bespoke Carpentry Ltd specialises in handmade, bespoke wooden products. We offer a range of customisable furniture, including easy to install airing cupboard shelves.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

264 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(264)

96 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Positive

I ordered some MDF shelves for the utility room. I'm really pleased. Communication was good. The product was as expected.

21 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Perfect shelves

Perfect shelves!
Arrived earlier than expected, great quality and finish, true to size and easy to install.

5 de febrero de 2026
Valorada con 5 estrellas sobre 5

Amazing company

Amazing company , simple order process. Not rip off proving , accurate measurements and high quality materials . Highly recommend

4 de febrero de 2026
Valorada con 5 estrellas sobre 5

Well made shelves, made & delivered in good time

Ordered a couple of airing cupboard shelves recently to put in my bathroom. The ordering and specification process was very easy and they were delivered well-wrapped a week or ten days later. Sizing and build quality are spot on. I’ll definitely buy from you again in the future.

5 de febrero de 2026
Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Extremely fast delivery.
After receiving my order with a minor issue a replacement arrived within a few days after contacting via e mail.

3 de febrero de 2026
Valorada con 2 estrellas sobre 5

Time Wasters

I was told what I wanted was in stock but when I ordered I waited 5 days with no reply so I messaged them and they said it was not in stock but I'll wait. They were unresponsive to web chat after the beginning so I had to use email.

A few days later, I was told my order was cancelled and I would be refunded which I was. What a waste of time. Expected good things looking at the high ratings but very disappointed in the end.

24 de enero de 2026
Opinión espontánea
Logotipo de Apex Bespoke Carpentry Ltd

Respuesta de Apex Bespoke Carpentry Ltd

Hi Shakeel,

Thanks for your feedback and I’m really sorry about the outcome of your order. I would like to add my perspective on this. You enquired about a chopping board made to a bespoke thickness. I spoke with you on the live chat and informed you we had the raw material in stock and that it would be difficult to determine the exact, finished thickness until we had planed and sanded it, but that we would do our best to meet your requirements. That process alone extended the production time for your order because we spent longer than usual planing various boards to meet your thickness. What I failed to do was inform you that this could increase our standard production time.

The live chat facility we have decided to keep free of AI, a lot of customers have commented that they are glad to speak with a human, this means we can’t always respond immediately. The last message you sent, which was two working days after you ordered, you used the live chat, it was after midnight and you sent an email at the same time. I replied via email at 7am. I was taken aback by the tone of your messages stating “I demand a response” and “I expect delivery by …” As soon as our workshop team told me your order would not be delivered on the date you expected, I felt it was best to cancel and refund the order given the already unhappy communications. The delivery timeframe was stated as 3 - 5 working days and you had begun messaging after only 1 working day. We are very focused on quality finishes and accurate measurements, you say you chose us based on our good reviews, but then didn’t allow us the time or trust to actually carry out your order.

Kind regards,
Ashleigh

Valorada con 5 estrellas sobre 5

Amazing !

Amazing !! Was so easy to order and to fit. The shelves fitted perfectly and were really nicely made.

5 de enero de 2026
Valorada con 5 estrellas sobre 5

Super fast delivery

Super fast delivery, perfect fit and solid build. Great company to deal with. We have transformed our storage space with one simple shelf.

30 de diciembre de 2025
Valorada con 5 estrellas sobre 5

My cupboard shelving arrived in perfect…

My cupboard shelving arrived in perfect condition; sturdily packaged and delivered within a very respectable time frame. The shelving was cut to exact size, well designed, robust and expertly constructed, proving to be far better than my present shelving. Obvious craftsmanship and care had also been taken in ensuring a very smooth and fresh smelling finish. Thank you very much for proving to be an excellent, trustworthy online company that I would highly recommend to others.

15 de enero de 2026
Opinión espontánea

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