Aqua Hot Tubs Opiniones 

29
•
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Fantastic service from start to finish! I honestly can’t recommend Aqua Hot Tubs in Moss End highly enough. Sunil was incredibly helpful and went above and beyond, he even filled the hot tub so... Ver más

Valorada con 5 estrellas sobre 5

Absolutely brilliant customer service. I don't really write reviews but I felt that I must for this company. I had a small issue with the jacuzzi that I bought which was not the fault of aquaspas -... Ver más

Valorada con 4 estrellas sobre 5

The hot tub recommended was excellent and the back up provided by Sunil has been outstanding. He has not failed to respond to my enquires no matter what time or day. I feel the installation crew need... Ver más

Valorada con 5 estrellas sobre 5

Sunil and his team work extremely hard to ensure high customer satisfaction. He is very knowledgeable about his hot tubs. They always answered emails within 2 hrs, even at weekends and evenings. I... Ver más

Información sobre la empresa

  1. Tienda de jacuzzi

Escrito por la empresa

Aqua Hot Tubs & Saunas are based in Bracknell at Moss End Garden Village and have been selling hot tubs and saunas to local customers for over 21 years. We are dealers for Bullfrog Spas, Platinum Spas and AquaSolus along with Hekla indoor/outdoor saunas


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

29 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(29)

3 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Fantastic service from start to finish!

Fantastic service from start to finish!
I honestly can’t recommend Aqua Hot Tubs in Moss End highly enough. Sunil was incredibly helpful and went above and beyond, he even filled the hot tub so I could wet test it before buying, which was brilliant and gave me complete confidence in my choice.
The whole transaction was really easy and straightforward, and the installers were absolutely lovely, very friendly, professional and took the time to explain everything properly when they installed the tub.
This is actually the second hot tub I’ve purchased from Sunil, which says a lot about the service and trust I have in him and the business.
I did a lot of research before buying this time, including looking at HotSpring and Jacuzzi. I genuinely couldn’t justify spending so much more when the Aquasolus matched them for specification and features at around half the price.
I’m absolutely over the moon with my new hot tub. It looks fantastic, feels great quality and I’m so pleased I chose Aqua Hot Tubs.
Thank you Sunil and the team, I wouldn’t hesitate to recommend you!

2 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely brilliant customer service

Absolutely brilliant customer service. I don't really write reviews but I felt that I must for this company. I had a small issue with the jacuzzi that I bought which was not the fault of aquaspas - the owner of the company came to my house the very next day person need to have a look and then got it sorted through warranty.

You couldn't ask for more. I would 1000% recommend this company to anybody because it's rare to find a company that follows through after they've taken your money and still wants to help to make sure that the customer is really happy.

1 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Sunil after sales support was second to…

Sunil after sales support was second to none - my goto guy if I ever require a Hottub best in the business
He supported my Hottub use for years after I purchased- customer service and professionalism second to none

20 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Sunil Sharma is a very genuine guy

Sunil Sharma is a very genuine guy. He is not a pushy salesman but he is more interested in supplying exactly what you want and need. When the hot tub was installed, he showed us how it worked and how to maintain correct water conditions. When we thanked him he said all he wanted was happy customers.

9 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing service

Amazing service from Sunil, right from the very off. Not one bit of pressure selling but paying more attention to what we wanted, needed and suited us. Really good communication from buying right through to delivery, the electrician, access crane and the guys who did the install! Amazing...

26 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly recommend

Oh my goodness! What an absolute pleasure to deal with! We have been looked after by Sunil who, whilst obviously knowing his stuff, put no pressure on us and was SO helpful. Went above and beyond to make this special. Thank you so much! We would highly recommend using them to anyone interested in buying a hot tub.

12 de julio de 2024
Opinión espontánea
Logotipo de Aqua Hot Tubs

Respuesta de Aqua Hot Tubs

Thank you for the review. Hope you and Carol enjoy your Master Spas hot tub for many years to come😊

Valorada con 5 estrellas sobre 5

i recently bought a tub from here

i recently bought a tub from here. fantastic service from
soup to nuts ! very helpful
and
fantastic product. could not be happier. i had started the process with another company and should not have bothered. aqua hot tubs will not
disappoint on price
or customer
service installation as
promised on date
promised and faultless. thank you

10 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

From start to finish a great…

From start to finish a great experience. Sunil was super helpful in making our choice, recommending someone with a crane and then following up. The installation team were brilliant!! Now enjoying the tub!

9 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Sunil was extremely helpful

Sunil was extremely helpful, both before, during and after purchasing our hot tub. We did not feel pressured into buying any particular model but received lots of advice on the appropriate model for our needs.
We don't think we could have made a better choice.
We would thoroughly recommend Sunil if you are considering buying a hot tub.

4 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service. Ordered the tub one day and four weeks later delivered on time. Flexible in terms of sorting out problems and personally coming over to show how we set up and maintain the tub. Recommended

27 de abril de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly recommend

Sunil was very knowledgeable as a first time hot tub buyer it was all a bit of a minefield. What i particularly liked that Sunil did not try and tell us about all the shortcomings of other hot tub manufacturers but concentrated on the benefits of the master spa tub we wanted to buy. Installation was efficient, arrived when they said were going to arrive. Explained how to use it. Sunil came out and went through everything again which was helpful. Sunil also quick to answer any queries we had as we got used to balancing the water. Highly recommend

24 de noviembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Sunil was very knowledgeable and helpful

We have been wanting to buy a hot tub for some time but hadn't identified a particular one. That was until, we came across Aqua Hot Tubs in Uxbridge/Denham and we got started talking to Sunil. He was so helpful and knowledgeable and not at all pushy like some sales people are! Instead he spent a long time explaining everything there is to know about hot tubs and instilling trust and confidence. This is why we decided to buy a hot tub from him. Since then he has always been available to answer any questions we have as we got to learn how to look after it. Thank you Sunil :-)

15 de agosto de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

supportive

Professional, supportive, on time
Highly recommended

13 de julio de 2021
Opinión espontánea
Logotipo de Aqua Hot Tubs

Respuesta de Aqua Hot Tubs

Thank you. Enjoy your swim spa.

Valorada con 5 estrellas sobre 5

The order process was quick and…

The order process was quick and effortless. All questions were answered and further advice was given where needed. From order to delivery, to install was faultless. Would highly recommend this company and their installation team.

17 de mayo de 2021
Opinión espontánea
Valorada con 4 estrellas sobre 5

We love our hot tub

We love our hot tub, I thought it would be a bit of a fad but almost 2 months later and we still use it most days. It’s definitely helped us get through lockdown and a lovely treat at the end of a long shift at work. The sales service we received was great both before and since buying the hot tub. They quickly responded to any questions we had with helpful tips and explanations.

24 de enero de 2021
Opinión espontánea
Valorada con 4 estrellas sobre 5

The hot tub recommended was excellent…

The hot tub recommended was excellent and the back up provided by Sunil has been outstanding. He has not failed to respond to my enquires no matter what time or day.
I feel the installation crew need more instruction on how to handover the working tub to the client. We could have avoided the little problems if we had been fully briefed and the set up fully completed.

24 de enero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Can’t recommend this company enough

Can’t recommend this company enough. Sunil was one of the most professional and un pushy sales people I have ever had the pleasure of dealing with. He didn’t rush me into a sale and was extremely knowledgeable about each product. Sunil kept me updated on my delivery date and also took the hassle of arranging a crane away from me. The aftercare I have received has also been of the highest quality. I am 100% happy with my purchase and wouldn’t hesitate recommending this company and Sunil to friends & Family.

2 de octubre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing from start to finish

Amazing service, and outstanding advice given at each step of the way. Sunil advised us where would work best for the hot tub in the garden and rather than just having the hot tub; to make more of a feature in the garden with it and what we needed electrical wise for it. We listened and so pleased we did. Even after having the hot tub installed over 6 weeks, I called for advice. Freely given and good it was too. The whole experience from initiation though to delivery, set up and after care was outstanding and good to know that there are great companies that still care out there.

27 de julio de 2020
Opinión espontánea

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