My experience was not great at all! The product was so very different and disappointing when I received it! I have contacted you twice for information as how to return it for a refund but have receiv... Ver más
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My experience was not great at all! The product was so very different and disappointing when I received it! I have contacted you twice for information as how to return it for a refund but have receiv... Ver más
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The items purchased I thought varied in quality. The necklace with small balls was very disappointing, can hardly see. It would be nicer if chain was thicker. Loved the bracelet and earrings. Arrive... Ver más
We were more than happy with purchases but had a minor problem with one item. Sarah immediately replaced it for us so problem solved in no time. Great Customer Service Sarah and Arabella Cleo.
I was looking for that exact necklace and looking at numerous websites arabellacleo looked the best quality and had the best reviews so I decided to buy it. I haven’t worn it as yet but the quality l... Ver más
Arabella Cleo is a jewellery designer based in Melbourne, Australia. Founded in 2018, we pride ourselves on being a small, independent business that is women owned and operated. We utilise high quality materials including freshwater pearls, genuine crystals and gemstones as well as 18 karat gold and 925 sterling silver. We aim to provide exceptional customer service and enjoy connecting with our wonderful customers and community. Arabella Cleo offers rings, bracelets, necklaces and earrings with a focus on timeless yet modern designs. Our goal is to provide fashionable, high quality jewellery at an attainable price point.
GPO, 3000, Melbourne, Australia
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My granddaughter loved the gift I gave to her
My experience was not great at all! The product was so very different and disappointing when I received it! I have contacted you twice for information as how to return it for a refund but have received no reply !

Respuesta de Arabella Cleo
Great efficient service and really nice pieces of jewellery at a competitive price. Very happy with my purchases.
I saw these beautiful silver earrings online and decided to order them. It did take a week for them to come from Melbourne to Sydney but the wait was worth it! They are very good quality and look fantastic.

Respuesta de Arabella Cleo
Good quality product , excellent customer service
The person i gave it to loved it shes happy and so am i thank you
We were more than happy with purchases but had a minor problem with one item.
Sarah immediately replaced it for us so problem solved in no time.
Great Customer Service Sarah and Arabella Cleo.
I really love the ring. It is exactly as pictured. Great service and very fast delivery. Would highly recommend
I was looking for that exact necklace and looking at numerous websites arabellacleo looked the best quality and had the best reviews so I decided to buy it. I haven’t worn it as yet but the quality looks good and it is exactly what I was after. The price was reasonable as well.
Thank you
A lovely necklace, sits nicely around my neck and looks very pretty. Good value.
Auspost lost my package. Arabella sent a replacement ASAP. Amazing customer service
Great company and beautifully made jewellery, packaged lovely and great communication.
I bought the tear drop earrings for my granddaughter for Christmas and she loves them.
Very trustworthy business that goes above and beyond.
Beautiful quality products with customer service that’s second to none.
Highly recommend and will be back
Easy to order and received order in a very timely way.
Stunning earrings and perfectly gift wrapped ready to give my mum on her 60th birthday. Thank you so much
Earrings are tiny and would be expensive at half the price. Shipping was also slow

Respuesta de Arabella Cleo
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