My experience was not great at all! The product was so very different and disappointing when I received it! I have contacted you twice for information as how to return it for a refund but have receiv... Ver más
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My experience was not great at all! The product was so very different and disappointing when I received it! I have contacted you twice for information as how to return it for a refund but have receiv... Ver más
La empresa ha respondido
The items purchased I thought varied in quality. The necklace with small balls was very disappointing, can hardly see. It would be nicer if chain was thicker. Loved the bracelet and earrings. Arrive... Ver más
We were more than happy with purchases but had a minor problem with one item. Sarah immediately replaced it for us so problem solved in no time. Great Customer Service Sarah and Arabella Cleo.
I was looking for that exact necklace and looking at numerous websites arabellacleo looked the best quality and had the best reviews so I decided to buy it. I haven’t worn it as yet but the quality l... Ver más
Arabella Cleo is a jewellery designer based in Melbourne, Australia. Founded in 2018, we pride ourselves on being a small, independent business that is women owned and operated. We utilise high quality materials including freshwater pearls, genuine crystals and gemstones as well as 18 karat gold and 925 sterling silver. We aim to provide exceptional customer service and enjoy connecting with our wonderful customers and community. Arabella Cleo offers rings, bracelets, necklaces and earrings with a focus on timeless yet modern designs. Our goal is to provide fashionable, high quality jewellery at an attainable price point.
GPO, 3000, Melbourne, Australia
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Great delivery timeline and quality product. Thank you
The pendant is so small compare with the picture you've Shawn ,I'm very disappointed Sorry that's how I feel.
Took ages to arrive, quality wasn't quite what I thought it would be (earrings are hollow, not solid)
Very happy with my purchase, communication was great , such a beautiful item
Beautiful Necklace :) worn it everyday since recieving!
Really lovely jewellery. Wear them most days (I change my jewellery every day). Stays nice and shiny. Fit is perfect.
Beautiful ring as pictured and delivery was soooo quick- I'm very impressed by this online store.
Absolutely love their jewellery — such beautiful pieces. The 3 for 2 offer is such a great deal too! Speedy delivery and the customer service team is the best I’ve dealt with in ages. Can’t fault them. 5 stars from me!
The quality of both my earrings was exactly what I was expecting—amazing! I love them so far. The included pouch is a lovely touch and makes it easy to store them safely. The only thing I’d mention is that shipping took a bit longer than expected—about a week with standard shipping.
Silver bow necklace
Lovely quality of jewellery, well and beautifully packaged, arrived quickly. Thank you!
No problems. Product arrived swiftly and was excellent.
Would buy from them again.
L
Easy to order. Quick delivery. I am extremely happy with my purchase. Very good quality.
The items purchased I thought varied in quality. The necklace with small balls was very disappointing, can hardly see. It would be nicer if chain was thicker. Loved the bracelet and earrings.
Arrived safely and were delivered quickly.
I will continue looking at web side and consider purchasing.
I purchased 3 necklaces, they arrived quickly and looked exactly as pictured. I’m really happy with the quality, they are well made and look amazing.
Second day the ring broke so the heart is detached from the rest of the earring very disappointed

Respuesta de Arabella Cleo
A beautiful set of earrings I gave as a gift! Now I am keen to buy some for me!
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