Arabella CleoOpiniones 

141
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

My experience was not great at all! The product was so very different and disappointing when I received it! I have contacted you twice for information as how to return it for a refund but have receiv... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

The items purchased I thought varied in quality. The necklace with small balls was very disappointing, can hardly see. It would be nicer if chain was thicker. Loved the bracelet and earrings. Arrive... Ver más

Valorada con 5 estrellas sobre 5

We were more than happy with purchases but had a minor problem with one item. Sarah immediately replaced it for us so problem solved in no time. Great Customer Service Sarah and Arabella Cleo.

Valorada con 5 estrellas sobre 5

I was looking for that exact necklace and looking at numerous websites arabellacleo looked the best quality and had the best reviews so I decided to buy it. I haven’t worn it as yet but the quality l... Ver más

Información sobre la empresa

  1. Diseñador de joyas

Escrito por la empresa

Arabella Cleo is a jewellery designer based in Melbourne, Australia. Founded in 2018, we pride ourselves on being a small, independent business that is women owned and operated. We utilise high quality materials including freshwater pearls, genuine crystals and gemstones as well as 18 karat gold and 925 sterling silver. We aim to provide exceptional customer service and enjoy connecting with our wonderful customers and community. Arabella Cleo offers rings, bracelets, necklaces and earrings with a focus on timeless yet modern designs. Our goal is to provide fashionable, high quality jewellery at an attainable price point.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

141 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(141)

39 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Thankyou

Very Happy with whole experience with Arabella Cleo . Prompt, efficient and easy shopping & Personal Staff even @ Christmas Time !
Thankyou

23 de diciembre de 2024
Valorada con 5 estrellas sobre 5

IN LOVE

In love with my necklace! PLUS the most AMAZING costumer service ever 😍

17 de diciembre de 2024
Valorada con 4 estrellas sobre 5

I recently purchased three items

I recently purchased three items, including two rings and a necklace, and I am thoroughly impressed with the quality of all of them. Each item exceeded my expectations, showcasing excellent craftsmanship and design. The pricing is very reasonable, and the quality is truly commendable. I highly recommend buying from this seller; they offer great value and reliable service.

26 de noviembre de 2024
Valorada con 2 estrellas sobre 5

Very disappointing

My order arrived yesterday, 28th November. I've always been happy with my purchases from Arabella Cleo, but this time I'm not.
Apart from the fact I was disappointed in the size of the pearl earrings, I believe I purchased three for two bracelets and one pair of earrings. I received ONE bracelet and TWO pair of earrings.
Such a shame as the bracelets were to be gifts and I don't have anyone to give the second pair of earrings to.

28 de noviembre de 2024
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Respuesta de Arabella Cleo

Hi Lyndel,

Thank you for taking the time to leave a review and for supporting our small business with multiple orders. We are sorry to hear that you are disappointed.

We have reviewed your order and you purchased 2 pairs of earrings and 1 bracelet, meaning you have been sent the correct items. Please refer to your emailed order confirmation for your reference.

However if this is not what you are after we offer free returns so you are more than welcome to return your items. We can also send you out another bracelet free of charge if you would prefer.

Kind regards,
Arabella Cleo 🤍

Valorada con 5 estrellas sobre 5

Excellent

I got a set of earrings and two rings to wear to a wedding. Speedy shipping, great quality. I loved each piece so much.

31 de octubre de 2024
Valorada con 2 estrellas sobre 5

Poor quality (plastic) jewellery bought wholesale from overseas. Not worth the price tag.

Arabella Cleo’s jewellery is sadly plastic, bought from wholesale overseas & not good quality.
I thought for the price they would be better than the same quality/design of jewellery sold at Kmart - but the only difference between the two was the price tag ;(.
I ended up having to give my sister a different gift for her birthday given the poor quality earrings would have been an insult for her 21st.

You seem like a lovely person Arabella, I hope you choose to do wholesale for locally Australian-made briccabrack in the future, there are many artists here looking for sellers like you - your business is powerful and I wish you didn’t ship poor quality items from overseas.

20 de septiembre de 2024

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