ARC Consultants Ltd Opiniones 

162
•
TrustScore: 5 sobre 5

4,9

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

An excellent and professional service throughout. A man with great knowledge and advised in a way that was very useful to my project. Very pleased and would highly recommend.

Valorada con 5 estrellas sobre 5

We were really happy with the Level 3 survey carried out by Alaur. One of the most important things for us was having a report that we could actually understand, without lots of technical wor... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I am extremely satisfied with the service provided. The communication was impeccable; I was informed of every process as it happened. I was given an oral summary of the visit and a very thorough repor... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We cannot recommend Alaur and his company enough for your surveying needs. He was efficient, prompt and the best thing was he was in contact with us throughout the process. Usually we’ve heard that su... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Perito
  2. también en la categoría
  3. Consultor de construcción
  4. Tasador de bienes raíces
  5. Topógrafo

Escrito por la empresa

ARC is a niche and independent practice of Chartered Building Professionals based in Leicester providing property advice to clients across Leicester, Wigston, Oadby, Blaby, Lutterworth, Market Harborough, Loughborough, Leicestershire villages and surrounding areas such as but not limited to - Northamptonshire, Coventry, Rugby, South Nottinghamshire. Our local knowledge means we understand common issues in properties across the area; from 1930s semis to modern developments. Independent & honest advice, and we are not a volume-driven surveying firm. That means - No pressure to upgrade unnecessarily. No generic reports. No call centres. Just straight forward, professional advice focused on helping you make the right decision. Our reputation is built on being dependable and providing transparent advice from our team who have over 25 years’ experience leading to a broad knowledge base of domestic dwellings. Our surveyors are experienced in compiling reports, defects assessments, assessing subsidence related damages etc. Our proactive approach is based on being forward thinking and devising innovative strategies, ensuring we deliver success for every client. ARC’s clients include, but not limited to, local authorities, private individuals, companies, insurers and adjusters. Homebuyer Surveys & Building Surveys When purchasing a new home, there are three types of surveys available on the market. ARC Consultants Ltd provides all levels of RICS HomeBuyer Surveys in Leicester, across Leicestershire and surrounding areas with quick turnaround and clear, thorough reports. clear advice, fast reports and no upselling. Subject to the level of report, we will provide you with a detailed, easy-to-understand HomeBuyer Report within 24–48 hours, plus a same-day call with your surveyor so you know exactly what you’re buying. Level 1 Homebuyer Survey Report (Formerly Condition Report) Level 2 Homebuyer Survey Report Level 3 Homebuyer Full Building Survey Report Why buyers choose ARC Consultants ✔ Reports delivered in 24–48 hours ✔ Same-day verbal summary after inspection ✔ Speak directly to your qualified surveyor ✔ No upselling or unnecessary recommendations ✔ Clear, jargon-free reports you can actually understand ✔ Post report support with a video call service FAQ - How long does a HomeBuyer survey take? Reports are typically delivered within 24–48 hours of inspection. Can I speak to the surveyor? Yes — we provide a same-day verbal summary and are happy to discuss the report. Do I need a Level 2 or Level 3 survey? We’ll advise you honestly based on the property, even if that means recommending a cheaper option. Insurance Claims At ARC we have many years working within the insurance industry and, as consultants, directly for insurers. This has led to us being experienced in understanding the processes involved in dealing with insurance reinstatements for all major perils including subsidence, fire, flood and escape of water. Contrary to popular beliefs, insurers are there to help affected homeowners with empathy, providing indemnity appropriately to the level of cover under the policy. Insurers will often utilise experienced and knowledgeable suppliers in order to reach that objective. Unfortunately, sometimes due to exceptional circumstances and/or differing opinions, further support could be required. The policyholder is often allowed to instruct an independent building surveyor to act on their behalf to provide the necessary support and oversight of the reinstatements. Under the terms of the home policy, the fees (often worded as “professional fees”) forming part of the claim. At ARC, we differ from claims assessors, who will want to involve their own suppliers which can then lead to protracted discussions and the associated unnecessary delays. We fully understand the challenges that can be faced for both the homeowner and the insurer, and in acknowledgement, we would only work alongside the insurer and their appointed suppliers, ensuring both parties are fully supported throughout the period of reinstatement. We find working with the appointed adjuster, their preferred surveyor and/or their approved panel contractor often provides the most optimum route. Subsidence can take place when the ground beneath your property’s foundation moves down, leading to the structure to move. Have you noticed tapering cracks diagonal in appearance? Have they appeared suddenly whether internally or externally? If you are unsure or suspect your property is suffering from subsidence, the cause of the damage will need to be identified and a report provided. Should subsidence be confirmed, this report can then be forwarded to your insurers for their further review, with a view to accepting a valid claim, subject to an applicable excess. The cost of the report would usually form part of the claim. Your insurers can then take the lead who will appoint various specialists (adjusters, site investigation team, mitigation team etc) who will manage the claim ensuring your property is made safe from continuous movement, along with the appropriate repairs. We have over 25 years experience dealing with properties suffering from subsidence, we therefore have the knowledge to guide you on the process.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

162 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,9

Todas las opiniones

(162)

119 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Structural survey request

I contacted Alaur for some advice on a structural survey required on my property. It was for a specific structural report. Alaur was exceptional in the advice he provided. Even though he was unable to accommodate our request but he provided great advice in terms of what I should expect. He also provided another great contact to help us. I wouldn’t think twice about calling Alaur for any further requirements.

6 de mayo de 2026
Logotipo de ARC Consultants Ltd

Respuesta de ARC Consultants Ltd

Thank you very much for leaving your review, we really appreciate it

We're always keen on providing the right advice to our clients, even if that means we provide you with alternative options, so we're glad that came across for you.

We wish you all the best

Valorada con 5 estrellas sobre 5

Amazing service

Amazing service. Extremely helpful on the phone from initial contact through to after the survey. Extremely detailed report which described in detail all major and minor defects and what action to take. The report was not generic, everything was specific to the property and I could tell it had been written with a high level of knowlege, care, and detail. I will be using again in the future. Thank you.

11 de mayo de 2026
Opinión espontánea
Logotipo de ARC Consultants Ltd

Respuesta de ARC Consultants Ltd

Thank you so much for taking the time to leave your review, we appreciate it very much.

All the best and we're if you ever need us again

Valorada con 5 estrellas sobre 5

A great experience with these guys

A great experience with these guys, they are open, honest and really helpful and knowledgeable.

13 de mayo de 2026
Opinión espontánea
Logotipo de ARC Consultants Ltd

Respuesta de ARC Consultants Ltd

Thank you so much for leaving your review, we appreciate you taking the time to leave your kind words

All the best and we're if you ever need us again, please do reach out

Valorada con 5 estrellas sobre 5

Positive L2 survey experience with ARC

I booked ARC for a L2 survey in March 2026 so a little delayed in my feedback. I chose ARC firstly because following an initial inquiry into their service I was bombarded with a barrage of follow up sales calls, the price was competitive and Alaur was personable, answered my questions confidently, which reassured me. The service was promptly booked with little leadtime and throughout the process, Alaur kept me informed of next steps, explained the report in detail (and in summary) post survey. Even a few weeks later when I had questions, he happily took my call and guided me.

The overall service was a positive one from start to finish and that’s credit to Alaur. Not only professional, but courteous and personable. Thank you.

13 de marzo de 2026
Opinión espontánea
Logotipo de ARC Consultants Ltd

Respuesta de ARC Consultants Ltd

Thank you so much for taking the time to leave your review.

We appreciate it is an overwhelming experience anyway, and unlike other surveyors, instead of chasing you with multiple calls etc, we do like to provide you with the space and time to choose the surveying option that works for you. We're glad to see that our approach made it a positive experience from the beginning.

We wish you all the best going forward and you know where we are if you need further assistance

Thanks

Valorada con 5 estrellas sobre 5

The service we received from Alaur was…

The service we received from Alaur was absolutely fantastic, very professional, informative and did exactly if not more than he said he would, I would have no hesitation in recommending him or using him if the need arises in the future.
Thank you ARC
Max

9 de mayo de 2026
Logotipo de ARC Consultants Ltd

Respuesta de ARC Consultants Ltd

Thank you so much for taking the time to leave your review and your recommendation, it means a lot to us and we really appreciate it

We wish you all the best going forward

Valorada con 5 estrellas sobre 5

This company was a breath of fresh air…

This company was a breath of fresh air to work with. Easy to contact, open and honest, their ethical approach saved me £405. They really cared!

Despite me paying them nothing, they went above and beyond to advise me how to maintain my property in the future, even sending me pictures of the key things to look out for.

I rang four other large surveyors before this one, and not one of them picked up my call. I would not hesitate to recommend this service. As a smaller independent, they really deserve your support.

6 de mayo de 2026
Opinión espontánea
Logotipo de ARC Consultants Ltd

Respuesta de ARC Consultants Ltd

Thank you so much for such a kind and thoughtful review, it really means a lot to us.

We're really pleased we could help and that the advice made a difference as doing the right thing and helping where we can is always our priority.

We really appreciate your support and recommendation, it genuinely means a lot, especially, as you say, for a small independent business like ours.

Valorada con 5 estrellas sobre 5

Great service

Great service. Quickly organised and extremely thorough. Was great at explaining the various aspects of the report.

27 de abril de 2026
Logotipo de ARC Consultants Ltd

Respuesta de ARC Consultants Ltd

Thank you so much for taking the time to leave your review, we appreciate it very much

All the best going forward

Valorada con 5 estrellas sobre 5

100% recommend using Alaur

The service Alaur provided was excellent from start to finish. He was incredibly flexible in arranging calls at times that worked for us and our family, including evenings and even a bank holiday weekend!

The first call to discuss the price and process was detailed and very clear (and unlike other companies, he didn't badger or pressure us into making a decision)

The survey report was incredibly thorough and the possibility of a video call to go through the report together was really helpful.

He made himself fully available for follow up questions as part of the price with no extra hidden charges anywhere.

Would 100% recommend using Alaur and there is nothing we would change about his service (and we are normally very hard to please!)

21 de abril de 2026
Logotipo de ARC Consultants Ltd

Respuesta de ARC Consultants Ltd

Thank you so much for the great review, it really means a lot

We're really glad that you were happy with the overall service and that the report and follow up support were helpful.

Really appreciate the recommendation and we wish you all the best

Valorada con 5 estrellas sobre 5

Fantastic service from start to finish

Fantastic service from start to finish, Alaur is friendly, knowledgeable and professional, would recommend to anyone.

30 de abril de 2026
Opinión espontánea
Logotipo de ARC Consultants Ltd

Respuesta de ARC Consultants Ltd

Thank you so much for taking the time to leave your review, we appreciate your kind words and recommendation

All the best going forward

Valorada con 5 estrellas sobre 5

The property survey completed by Alaur…

The property survey completed by Alaur was excellent, the attention to detail and explanation throughout the detailed report was exceptional.
Alaur goes above and beyond just providing a report he is always available to answer and questions promptly and always reassure. Alaur is a credit to his Company and i would strongly recommend him to anyone requiring a property survey.

29 de abril de 2026
Opinión espontánea
Logotipo de ARC Consultants Ltd

Respuesta de ARC Consultants Ltd

Thank you so much for taking the time to leave your review, we really appreciate it.

Thank you for the kind words, we're glad that we were able to help you and we wish you all the best

Valorada con 5 estrellas sobre 5

level 2 homebuyers survey

Alaur was instructed to conduct a level 2 survey for me on a potential property. We initially had asked him whether we would need a level 3 and under his advice, despite the fact that he could’ve charged a higher fee - advised us to conduct a level 2 survey which we appreciated.

Once he had reached the property there was an unforeseen issue that meant he was unable to continue the survey yet he still provided further advice to ourselves on what to do next and took time out to advise the vendors who he had no real vested interest in serving. He also charged a reduced cancellation fee and refunded the rest of the funds that we had paid.

Alaur offers integrity and honesty in his business, something often lacking today and I highly recommend using him as a surveyor.

27 de abril de 2026
Opinión espontánea
Logotipo de ARC Consultants Ltd

Respuesta de ARC Consultants Ltd

Thank you so much for taking the time to leave your review, we really appreciate it.

We're glad you felt the advice and our approach was honest and helpful from the outset and thereafter. We're keen on ensuring customers only get the level of survey they actually need and offer the correct guidance and support on the next steps. Fairness, transparency, and doing the right thing are values we try to apply in every situation, so your comments genuinely mean a lot.

Thank you again for the recommendation and we wish you all the very best moving forward.

Valorada con 5 estrellas sobre 5

We had an excellent experience with…

We had an excellent experience with this independent company for our recent Homebuyers Report. As first time buyers, we were naturally a bit nervous, but the whole process was handled with professionalism, clarity, and care from start to finish.

Communication was prompt and friendly throughout, and the survey itself was incredibly thorough. What really stood out was how clearly everything was explained, both during the inspection and in the follow-up call on the day of the visit. The report was detailed and well structured, highlighting key issues without being alarming, which gave us real confidence in moving forward.

We especially appreciated the practical advice and honest, balanced approach. It made what could have been an overwhelming process feel much more manageable.

Highly recommend to anyone looking for a knowledgeable, reliable, and approachable surveyor. Thank you again for such a great service!

21 de abril de 2026
Opinión espontánea
Logotipo de ARC Consultants Ltd

Respuesta de ARC Consultants Ltd

Thank you so much for your kind review, we really appreciate it.

We're glad you felt supported, especially as first‑time buyers.

Thank you again for the recommendation and for trusting us with your survey. Wishing you all the very best in your new home!

Valorada con 5 estrellas sobre 5

I had a great experience with the…

I had a great experience with the private house survey. The service was very quick and efficient from start to finish. Alaur kept in touch with me throughout the entire process, which made everything much less stressful.

On the day of the survey, Alaur even called to explain both the positive and negative findings in detail, which I really appreciated. He also guided me on what to say if the estate agents asked questions, which was incredibly helpful.

Overall, a very professional and supportive service I would definitely recommend.I had a great experience with the private house survey. The service was very quick and efficient from start to finish. He kept in touch with me throughout the entire process, which made everything much less stressful.

On the day of the survey, he even called to explain both the positive and negative findings in detail, which I really appreciated. He also guided me on what to say if the estate agents asked questions, which was incredibly helpful.

Overall, a very professional and supportive serviceI would definitely recommend.

27 de abril de 2026
Opinión espontánea
Logotipo de ARC Consultants Ltd

Respuesta de ARC Consultants Ltd

Thank you so much for taking the time to leave your review, we really appreciate it.

We're glad the whole process felt supportive, as that’s always our aim.

Thanks again for the recommendation, and we're always here if you need anything further down the line.

Valorada con 5 estrellas sobre 5

We are using Alaur again as the service…

We are using Alaur again as the service he provides is exceptional, totally relatable, professional and he is always happy to go the extra mile. Couldn't recommend ARC consultants Limited enough.

27 de abril de 2026
Opinión espontánea
Logotipo de ARC Consultants Ltd

Respuesta de ARC Consultants Ltd

Thank you so much for taking the time to leave your review, and thank you also for choosing us to support you again, we really appreciate it

It’s our pleasure to help whenever we can

Valorada con 5 estrellas sobre 5

Outstanding building survey experience — highly recommend!

We used ARC Consultants for a building survey and had a fantastic experience from start to finish. Alaur was brilliant throughout — he arranged the survey promptly, talked us through the full report, and took the time to answer all of our questions in plain English, making even the more complex terms easy to understand.
He also offered a follow-up Teams call to go through any remaining queries, which really put our minds at ease. His advice on what work needed doing — and how best to approach the vendor about carrying it out — was genuinely invaluable.
Professional, knowledgeable, and great value for money. We wouldn't hesitate to use ARC Consultants again and would highly recommend them to anyone looking for a reliable, thorough surveyor.

2 de febrero de 2026
Opinión espontánea
Logotipo de ARC Consultants Ltd

Respuesta de ARC Consultants Ltd

Thank you so much for your kind words and review!

We're really glad that you were fully satisfied with the overall service provided, and we're also pleased the advice around the works and how to approach the vendor was helpful.

Thank you again for your kind words and recommendation, it genuinely means a lot. We’d be more than happy to help again in the future if you ever need anything.

Valorada con 5 estrellas sobre 5

Well recommended

Alaur was concise, professional and easy to work with. He was very helpful. Ive had a few surveys and Alaurs service stood out for good reasons. It will be well worth having Alaur provide you the service

30 de marzo de 2026
Opinión espontánea
Logotipo de ARC Consultants Ltd

Respuesta de ARC Consultants Ltd

Thank you so much for taking the time to leave your review, we really appreciate it.

We wish you all the best going forward

Valorada con 5 estrellas sobre 5

Highly recommended for level 3 survey

We booked Arc Consultants for a level 3 survey. As first time buyers, we were pleasantly surprised with how quick and easy it was to get booked in. Alaur got back to our emails promptly and called us after the survey to go through some key points and to explain what to expect in the report, which was super helpful! The report was sent 2 days later and was very detailed but easy to understand. We'd highly recommend Alaur for his friendly and professional service at a reasonable price!

16 de marzo de 2026
Opinión espontánea
Logotipo de ARC Consultants Ltd

Respuesta de ARC Consultants Ltd

Thank you so much for your review! We're really glad we were able to help you. especially as first time buyers.

Wishing you all the best with your new home, and we're always here if you need anything further

Valorada con 5 estrellas sobre 5

Great Service and very detailed…

Great Service and very detailed informative reports.

Thank You

12 de marzo de 2026
Opinión espontánea
Logotipo de ARC Consultants Ltd

Respuesta de ARC Consultants Ltd

Thank you for your kind words, we appreciate you taking the time to leave this review

Valorada con 5 estrellas sobre 5

Great level 3 survey

We were very happy with Alaur's level 3 survey, he provided a very informative and well explained breakdown of everything we needed to know about the Edwardian house we are buying. We really liked his communication and his delivery of the report that made it easy for us to understand. We highly recommend him to others for property surveys.

16 de abril de 2026
Opinión espontánea
Logotipo de ARC Consultants Ltd

Respuesta de ARC Consultants Ltd

Many thanks for leaving your review, we really appreciate it

We're glad you found the report helpful and we wish you all the best

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más