ARMCANDY BAG CO Opiniones 

169
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Fantastic service! Responded to my questions and sent additional photographs and a video of my chosen bag. They also sent the bag very promptly as they knew I was going on holiday. All round brilliant... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I purchased an Hermes Bolide 31 in beautiful condition from Arm Candy Bag Co in January 2026. The transaction from the moment I saw the bag on the website until it arrived at my door was extremely pr... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Another beautiful bag purchased from the ArmCandy Bag Company! I’ve now bought and sold several bags with them, and I can honestly say the experience has been excellent from start to finish every time... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ive been watching arm candy bag co on YouTube for a while now and I finally found the bag that was perfect for me. I love the thorough reviews that arm candy do on every bag on YouTube. Excellent... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de bolsos y equipaje
  2. Tienda de bolsos
  3. Tienda de accesorios de moda
  4. Tienda de bolsos de mano
  5. Tienda de equipajes
  6. Mercado online

Escrito por la empresa

We are a consignment store for preloved luxury bags. From Gucci to Chanel via Mulberry, Hermès and Louis Vuitton. With regular drops through the week, keep checking in... you never know when your dream bag will become available. Use our 'Request An Item' page to get alerted when your faves come in!


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

169 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(169)

16 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Wonderful experience with this shop

Wonderful experience with this shop! Lovely people answered my questions about the bag I was interested. Shipping was fast, and the bag is gorgeous, as expected! I couldn't be happier with this purchase and experience and I will be back for more!

16 de julio de 2024
Opinión espontánea
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Respuesta de ARMCANDY BAG CO

Hi Joanna,
I'm so happy that you enjoyed shopping with us. We're always happy to answer any questions, we love to help matchmake armcandy to new owners!
Thank you for making the time to review us, I know I always say it, but I genuinely do appreciate it.
Tamara 😊

Valorada con 5 estrellas sobre 5

Excellent Customer Service

This is my second purchase from Armcandy and again, a gorgeous bag, exactly as described in the video, which accompanies each bag and is so helpful to see. Super fast delivery, with a thank you note and chocs, a lovely personal touch. Excellent customer service and both Tamara and Minnie-Ella have answered any questions I've had. Thoroughly recommend!

11 de mayo de 2024
Opinión espontánea
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Respuesta de ARMCANDY BAG CO

Hi Trish,

I'm pleased you find our videos helpful, we have such fun making them!
Enjoy your lovely purchase... can't wait to see what you'll choose next!
Thank you for making the time to review us, I really appreciate it.

Tamara 😊

Valorada con 5 estrellas sobre 5

Reliable retailer

Fantastische tas. Mail correspondentie was zeer goed. Reageerde zeer snel op mijn mails. Levering was zeer snel. Donderdags besteld en dinsdag al in Nederland bezorgd. In 1 woord GRANDIOOS.

19 de marzo de 2024
Opinión espontánea
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Respuesta de ARMCANDY BAG CO

Hi Devjong,

I'm so happy that you enjoyed shopping with us. The couriers we use are fabulous and so speedy! Enjoy your little beauty!

Thank you for making the time to review us, I really appreciate it.

Tamara 😊

Valorada con 5 estrellas sobre 5

Lovely staff and fantastic service!

I was worried about selling my designer handbag as I’ve had a bad experience in the past with another store. However, I couldn’t be happier with Arm Candy! 😍 They took fantastic care of my bag and did a great job of marketing it on their social media and website. The staff are more than happy to help both in person and online. I highly recommend using Arm Candy if you want a top service.

15 de marzo de 2024
Opinión espontánea
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Respuesta de ARMCANDY BAG CO

Hi Charlotte,

It was a pleasure to sell your beautiful bag for you. We have the best job in the world! Can't wait to see the next piece that you want to sell.

Tamara 😊

Valorada con 5 estrellas sobre 5

⭐️⭐️⭐️⭐️⭐️

Incredible customer service from initial enquiry to receiving the bag! Product was in as new condition and as described on the website and video. Super helpful and fast when replying to any questions I had. Went above and beyond! Will certainly be purchasing from Armcandy Bag Co in the future!

15 de marzo de 2024
Opinión espontánea
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Respuesta de ARMCANDY BAG CO

Hi Georgie,

I'm so happy that you enjoyed shopping with us. We're always happy to answer any questions, we're genuinely very happy to help.

Enjoy your new armcandy!

Tamara 😊

Valorada con 5 estrellas sobre 5

Great online experience

I follow Armcandy on Instagram which is a great way to see what new stock they have in. When I saw a bag I liked, I watched the very informative YouTube video to check the condition. After purchase the bag arrived quickly, it was well packaged and in excellent condition as stated in the video. Thank you very much!

25 de febrero de 2024
Opinión espontánea
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Respuesta de ARMCANDY BAG CO

Hi Lauren,

Instagram is a great place to keep up to date! We post each days new in so hopefully you don't miss out!

Enjoy your new armcandy. Thank you for taking the time to review us, I really do appreciate it.

Tamara 😊

Valorada con 5 estrellas sobre 5

My second purchase with Armcandybagco.com

My second purchase with Armcandyco,dated 2003 and was described by Tamara as fair. All I can say is again, Armcandy have exceeded my expectations. The bag is stunning, it's probably one of the most beautiful things I own. A couple of scuffs as Tamara described but nothing major. I am now going to have it specialist cleaned and treated and made like new. Fabulous service. Armcandy are my go to place for preloved / vintage bags. As an aside I have also sold bags with them and that also was such a smooth process.

16 de febrero de 2024
Opinión espontánea
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Respuesta de ARMCANDY BAG CO

Hi TW,
You've picked some beauties, and I'm thrilled that this one is extra special!
Thank you for making the time to review us, I really do appreciate it.
Tamara 😊

Valorada con 5 estrellas sobre 5

Outstanding experience

I recently purchased from Arm Candy Bag Co online, and it was an outstanding experience. Their website was intuitive, showcasing a diverse and high-quality range of bags. The descriptions and images were clear, making it easy to find exactly what I needed. The customer service team was prompt and helpful, answering my queries efficiently. My order arrived quickly, and the quality of the bag exceeded my expectations. Arm Candy Bag Co combines quality products with exceptional online service, making for a truly satisfying shopping experience.

23 de enero de 2024
Opinión espontánea
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Respuesta de ARMCANDY BAG CO

Hi Cheryl,
I'm so happy that you enjoyed shopping with us and that our images and website make it a fun experience. You picked a beautiful bag... enjoy!
Thank you for taking the time to review us, I say it every time, but I genuinely do appreciate it.
Tamara 😊

Valorada con 5 estrellas sobre 5

Highly Recommend!

I highly recommend this shop!! I love my new beautiful bag! It arrived in perfect condition and just as described. The owners/employees of the company provided excellent customer service - they answered my emails right away and were very helpful! It was a delight to interact with them - they’re all so lovely and personable. I’m so glad I found this shop online :). 5 stars!!!!⭐️ ⭐️⭐️⭐️⭐️

11 de enero de 2024
Opinión espontánea
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Respuesta de ARMCANDY BAG CO

Hi Emily,
Thank you for this lovely review! I'm pleased you enjoyed shopping with us! You chose a beautiful bag 😍
That you for taking the time to review us, I really appreciate it.
Tamara 😊

Valorada con 5 estrellas sobre 5

First time purchasing a bag from…

First time purchasing a bag from Armcandy, would definitely buy from again. Shipping was really fast and the handbag so well packaged. Communication was excellent from start to finish! Fantastic shop and excellent customer service too. Would highly recommend!

10 de octubre de 2023
Opinión espontánea
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Respuesta de ARMCANDY BAG CO

Hi Natasha,
I'm thrilled that you enjoyed shopping with us! Enjoy your beautify armcandy!
Thank you for taking the time to review us, I really do appreciate it.
Tamara 😊

Valorada con 5 estrellas sobre 5

First time buyer from this lovely shop

First time buyer from this lovely shop. Bag was exactly as described (the online videos are so useful) and it arrived a couple of days later in excellent packaging. Very nice to receive a five percent discount for new customers. Will definately buy again. Thank you Arm Candy.

4 de octubre de 2023
Opinión espontánea
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Respuesta de ARMCANDY BAG CO

Hi Isabelle,
I'm pleased you found our video helpful... we have such fun making them! Enjoy your beautiful piece of armcandy.
Thank you for taking the time to review it us, I really do appreciate it.
Tamara 😊

Valorada con 5 estrellas sobre 5

5 STARS

Hi, I Would just to say a massive thank you!!! For my gorgeous bag I’ve purchased it’s stunning absolutely love it. Very fast delivery and very safe. I will definitely be ordering again!!

24 de octubre de 2023
Opinión espontánea
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Respuesta de ARMCANDY BAG CO

Hi Victoria,
Thank you for making the time to review us, I genuinely do appreciate it.
I'm so happy that you enjoyed shopping with us, have fun with your armcandy!
Tamara 😊

Valorada con 5 estrellas sobre 5

Very pleased with my bag and the…

Very pleased with my bag and the delivery,the bag was wrapped up.love the bag great way to buy designer bags.will buy from you again.

26 de octubre de 2023
Opinión espontánea
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Respuesta de ARMCANDY BAG CO

Hi Lucas,
Thank you for shopping with us. I'm so happy that you enjoyed your experience and our packing!
Thank you for taking the time to review us, I genuinely do appreciate it.
Tamara 😊

Valorada con 1 estrellas sobre 5

AVOID at all costs

AVOID at all costs! Appalling company who sell items that are not available, take days to inform customers of this, then even longer to initiate refunds, all while offering insulting discount to experience the awful service again!
‘Customer Service’ emails leave a lot to be desired, that’s if you get a response.
Use high quality competent preloved sites like Parisian Sweet, and Blaise Ruby Loves…ArmBagCandyCo is the primark version of a designer reseller.

*UPDATE*
The fact it has taken this business nearly a year to send a response to my original review in October 2023 further highlights their poor customer care!

8 de octubre de 2023
Opinión espontánea
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Respuesta de ARMCANDY BAG CO

Hi Emma,

I'm so sorry for your experience. I understand the frustration that this must have caused you.

You made the transaction to buy the bag on Sunday, October 1, and on Tuesday, October 3 we emailed you to explain and apologise for our mistake, gave you a new discount code to try and make amends, and initiated your refund.

We recognise that this situation caused significant frustration, and while we strive to resolve issues promptly and fairly, we kindly ask for communication to remain respectful to help us address your concerns more effectively.

We now have systems in place to prevent this admin error from happening again.

Tamara 😊

Valorada con 5 estrellas sobre 5

Hassle-free & friendly selling experience!

I got in touch with Armcandy about selling one of my Louis Vuitton bags. I received a quote within a couple of days which I accepted, posted my bag to the store and saw it online a day or two later. To my surprise my bag sold within a week and I received payment after a couple of weeks, as expected.

I haven't used the consignment route for selling before and i would not hesitate to use Tamara/Armcandy again in the future, if i can part with any more (unused) bags!

Thank you all for making this a pleasant experience!

31 de agosto de 2023
Opinión espontánea
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Respuesta de ARMCANDY BAG CO

Hi Tanya,
Thank you for selling your beautiful bag with us! I'm so happy that you enjoyed your experience... and that you may have caught the resale bug!!
Thank you for making the time to review us, I genuinely do appreciate it.
Tamara 😊

Valorada con 5 estrellas sobre 5

First time buying with arm candy

First time buying with arm candy. Would recommend to others and I’m likely to purchase again from them in future

4 de septiembre de 2023
Opinión espontánea
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Respuesta de ARMCANDY BAG CO

Hi RIM,
Thank you for taking the time to review us, I genuinely appreciate it. I'm pleased that you enjoyed purchasing with us. Enjoy your armcandy!
Tamara 😊

Valorada con 5 estrellas sobre 5

Excellent service

First purchase from Armcandy. Thrilled to bits with the bag, exactly as described and I absolutely love it. The videos are so good. Bag arrived within 24 hrs of purchase. I am delighted!

7 de septiembre de 2023
Opinión espontánea
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Respuesta de ARMCANDY BAG CO

Hi Jo,
What a lovely review, thank you! Thank you for making the time to write about us, I genuinely appreciate it.
I'm pleased you enjoy our videos, we have such fun making them!
Tamara 😊

Valorada con 5 estrellas sobre 5

Très professionnelle et réactif

Très professionnelle et réactif. J'ai eu mon sac en moins d'une semaine habitant sur Paris. J'ai communiqué via Instagram et j'ai toujours eu une réponse, vraiment très bien 👍

16 de noviembre de 2022
Opinión espontánea
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Respuesta de ARMCANDY BAG CO

Hi Yasmina,
Welcome from Paris! Thank you for making the time to review us, I genuinely do appreciate it. And yes, our couriers are very quick!
Tamara 😊

Valorada con 5 estrellas sobre 5

Thankyou

I have just bought my first bag from Armcandy Bag Co. A great experience. The videos are so helpful and the staff responded very quickly to my request for some photos of the bag which made my mind up! My bag arrived a day after I placed the order which I was not expecting and with a lovely note and some chocs! I am delighted with my bag - thank you.

11 de agosto de 2023
Opinión espontánea
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Respuesta de ARMCANDY BAG CO

Hi,
I'm so happy that you found our video useful, we have such fun making them! And yes, we are very happy to provide additional photos and info.
Thank you for making the time to review us, I really do appreciate it.
Tamara 😊

Valorada con 5 estrellas sobre 5

If I could give more stars, I would!!

What a brilliant company. I’ve had bad experiences in the past buying pre loved - but this purchase from armcandy restored my faith in the preloved market/ business. Not only did they expedite my delivery as I was going away, they were super quick in responding and the bag arrived in amazing condition even than expected! It even arrived with a personalised note and box of chocolates. I couldn’t recommend them enough. Thank you for your wonderful customer service, especially Minnie-Ella and Tamara. 💕

15 de junio de 2023
Opinión espontánea
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Respuesta de ARMCANDY BAG CO

Hi S,
Thank you so much for making the time to review us, I really appreciate it. I'm so happy that we've restored your confidence in preloved, it truly is a wonderful way to shop!
Tamara 😊

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