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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

ASL are overcharging me. I do few copies nowadays, because I sell digital downloads. My quarterly bills are over £90 and I get an annual bill of over £400 for very few problems with the network betwe... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The contact at both quote stage and installation stage was very good. The installation guys very friendly and set up was no hassle. Operation of the new plotter was explained and they updated our soft... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

ASL provide our photocopier to the business including the support that goes alongside this. The system is easy to use, the installation went smoothly especially since we have two flights of stairs in... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The service I received from their tech support colleague Matt Kear was one of the best I've ever come across. My issue was getting the printer to print with preserving CMYK colours for the purpos... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de equipos de oficina
  2. Distribuidor de máquinas fotocopiadoras
  3. Proveedor de equipos de telecomunicaciones

Escrito por la empresa

Established in 1991, ASL has grown to become one of the largest independent managed office service suppliers in the UK. Our mission is to provide impartial, independent advice for all business office requirements. ASL specialises in Managed Print Services, Commercial Print and Document Management.


Información de contacto

4,1

Muy bueno

TrustScore: 4 sobre 5

68 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,1

Todas las opiniones

(68)

19 opiniones en los últimos 12 meses

Escribir una opinión
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Valorada con 5 estrellas sobre 5

Very Good Customer Service!

Clare was a wonderful help from start to finish and set us up with a new photocopier. The process was friendly and painless! Thank you so much :)

27 de marzo de 2024
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Respuesta de ASL Group

Hi, thank you so much for taking the time to share your feedback with us! We are delighted to hear about your positive experience.

Valorada con 5 estrellas sobre 5

Change of machinery

Efficient removal and installation of machinery

6 de marzo de 2024
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Respuesta de ASL Group

We are so glad you that you are happy with our service and really appreciate you taking the time to let us know!

Valorada con 5 estrellas sobre 5

ASL provide our photocopier to the…

ASL provide our photocopier to the business including the support that goes alongside this. The system is easy to use, the installation went smoothly especially since we have two flights of stairs in the office! We find the automatic sending of the ink refills very handy and the support team work very well with our IT support team should we have any issues which thankfully are kept at a minimum. We really enjoy having ASL as a supplier to our business. Thank you for looking after us! Busy Bee Recruitment Ltd

5 de marzo de 2024
Opinión espontánea
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Respuesta de ASL Group

Hi, thank you for taking the time to share your positive feedback with us! It's incredibly rewarding to hear that you had a great experience with our services. Your kind words mean a lot to our team!

Valorada con 5 estrellas sobre 5

Amanda was amazing

Amanda was amazing and she went out of her way to help us.
I can not thank her enough for all of her help, she was patient, kind and managed to sort us a workaround to ensure we could keep printing. She also went out of her way to look into other potential fixes and called me back to ensure I was up to date with everything.

26 de febrero de 2024
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Respuesta de ASL Group

Hi Alice, thank you so much for your lovely comments and for taking the time to share your feedback with us! We really appreciate it!

Valorada con 5 estrellas sobre 5

Amanda is amazing!!!

Amanda is amazing!!!
She has always been so helpful and calm. She knows her "stuff" and nothing is too much trouble for her.
She is truly an asset to the ASL Group.

22 de febrero de 2024
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Respuesta de ASL Group

Hi, thank you so much for taking the time to share your feedback with us! We really appreciate your support!

Valorada con 5 estrellas sobre 5

Outstanding Engineer Knowledge and Customer Service

The engineer that arrived on site was incredibly professional, tenacious and demonstrated exemplary customer service combined with product knowledge.

Not only was the issue resolved the same day the engineer took the time to explain exactly what had happened and why it wont happen again because the issue had been looked at thoroughly and completely resolved.

21 de febrero de 2024
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Respuesta de ASL Group

Hi Donna, thank you so much for taking the time to share your feedback with us! We really appreciate your support and are delighted to hear about your positive experience.

Valorada con 5 estrellas sobre 5

The Bromfords School Experience

The knowledge and experience Dave Lloyd has, gives me so much confidence in that I know the job will be done second to none. I have worked at my company for 17 years and have built up a fantastic rapport with Dave. Mike Edwin will consistently give valued advice with the best deals and will always assist me if I experience any issues with regard to repairs or consumables. Thank you

24 de julio de 2023
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Respuesta de ASL Group

HI, Thank you for your lovely comments I will make sure that I pass them on to Dave and Mike. We are so glad your are happy with our service and really appreciate you taking the time to let us know.

Valorada con 5 estrellas sobre 5

A cut above

We use ASL more and more as they continually perform better and better for us.

16 de agosto de 2023
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Respuesta de ASL Group

Hi Tim, thank you so much for the review! We are so glad you that you are happy with our service and really appreciate you taking the time to let us know.

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