Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I have a fault with my vape which this company chooses to ignore. Multiple emails, they did at least send a new tank to try but this didn’t fix the issue. Now I get no communication despite trying to... Ver más

Valorada con 4 estrellas sobre 5

I bought an Aspire Nautilus tank and battery over five years ago and it has with stood daily use hanging from my neck on a lanyard. I am impressed that it has maintained consistent flavor of the vapo... Ver más

Valorada con 1 estrellas sobre 5

After trying to contact aspire by phone and email and getting nowhere I’m leaving this review Delos 3 glass tanks cracked, not one but three on the trot lasting about 4 hours. I was told that this w... Ver más

Valorada con 5 estrellas sobre 5

This company went above and beyond in these difficult times to sort out a problem with my order (which was caused by the Royal Mail, obviously due to Covid-19). I wasn't expecting such a professi... Ver más

Información sobre la empresa

  1. Tienda de cigarrillos electrónicos

Información proporcionada por diversas fuentes externas

Aspire e Cig UK are the UK's leading supplier of genuine Aspire hardware. We have everything from starter kits, tanks, batteries and spare parts. Our aim is to offer our customers a unique shopping experience and a hassle free check out service. We offer free delivery on all UK orders and customers can expect most orders to arrive the following day depending on the time they order. We have also teamed up with some of the best e liquid suppliers which makes our website a one stop shop for our customers.


Información de contacto

2,7

Malo

TrustScore: 2.5 sobre 5

85 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

2,7

Todas las opiniones

(85)

3 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Without a doubt the best place to buy…

Without a doubt the best place to buy Aspire hardware. Iv used some of the other Aspire companies but this company always works out cheaper because delivery charges are much lower compared to others. 5 star all day long.

24 de octubre de 2019
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ignored by customer services.

Initially, Aspire eCig UK were very good at responding but now they have repeatedly ignored a genuine question about cleaning a tank.

I've tried multiple times to get a response and got nowhere. It is very disappointing.

I don't recommend them, get your eCig products from somewhere else that understands customer service.

10 de octubre de 2019
Opinión espontánea
Valorada con 1 estrellas sobre 5

Paid for some coils and delivery

Paid for some coils and delivery, and they never turned up, various Emails and no reply, regular checking emails and junk box. Total scammers do not waste your money.

7 de octubre de 2019
Opinión espontánea
Valorada con 1 estrellas sobre 5

Aspire Speeder

Aspire Speeder, great piece of kit giving a really good Vape, problem is the battery compartment cover, I have had to replace twice already which I have to but in from the USA as I cannot get a reply from anyone in the UK. Concern here is the 18650 batteries of which this unit uses two, I have already had one of these batteries short out in a bag and set fire to the bag so having a poor quality battery lid clip gives me great concern with this product. Aspire are aware of this issue but continue to sell with no concern.

5 de septiembre de 2019
Opinión espontánea
Valorada con 1 estrellas sobre 5

Do not buy - It leaks everywhere!

I purchased a Tigon kit a couple of months ago and it is now unusable as it leaks everywhere. I have tried calling but it goes to a full voicemail box. The product has leaked all over my carpet and hand bag and can not be charged anymore because there is liquid in the charging section. Please do not purchase this product. I am waiting for a full refund!! 28212

23 de julio de 2019
Opinión espontánea
Valorada con 1 estrellas sobre 5

Bought complete kit and again another…

Bought complete kit and again another battery. Both batteries were useless after two/three months. Emailed last week to ask about this and no responses as yet. Seems they are great when you don't have any issues but once one arrives they couldn't care less as they have already taken your money.

7 de junio de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly recommend

Highly recommend. I ordered the wrong coils and they resolved the matter very quickly. Had great communication throughout the process. Will be using this company more often.

10 de febrero de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very happy with the Products and Service

Been using this company for over 2 years now with no issues. The products are fantastic and the service is brilliant. I purchase 2 or 3 times a month and the delivery is always on time. I’ve had great communication with them and find them really helpful. I currently use the Aspire pockex vape, great piece of kit. I highly recommend this company, all my family and friends use them and all are very happy with the service.

27 de enero de 2018
Opinión espontánea
Valorada con 1 estrellas sobre 5

Got a aspire rover x30 ecig completly …

Got a aspire rover x30 ecig completly faulty battery. Don't read the coil very disappointed. Ive tried ringing for 2 days straight. Sent emails even sent a message on social media. Haven't had a reply on any. Wouldn't recommend this site at all very disappointed
Lauren Bowman

23 de mayo de 2017
Opinión espontánea
Valorada con 4 estrellas sobre 5

Going on three years with Aspire Nautilus

I bought an Aspire Nautilus tank and battery over five years ago and it has with stood daily use hanging from my neck on a lanyard. I am impressed that it has maintained consistent flavor of the vapor with only occasional replacement of the atomizer. I have t had any problem with leaking although my wife's Nautilus has developed a leak we have been unable to diagnose or remedy. I still remain a fan ....she, of so much.

1 de febrero de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great product - Company I trust

Friends recommended this brand to me. After trying their aspire e cig I bought two and haven't looked back. the quality and design of the product are amazing. Feel good knowing if I do have any issues aspire are reputable and I'm sure anything would be resolved 100%.

Many Thanks

11 de agosto de 2016
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing vape!

Recently purchased a replacement ecig with a range of new flavours. Excellent delivery, price and choice of flavours.

Would recommend!

26 de julio de 2016
Opinión espontánea
Valorada con 1 estrellas sobre 5

no customer service

On leaving a review, stating a problem that they didn't deign to answer, I received a response requesting I contact customer service again....I have done that twice and still received no reply....appalling.

24 de julio de 2016
Opinión espontánea
Logotipo de Aspire eCig UK

Respuesta de Aspire eCig UK

Hello Jaki

We emailed you back within 2 hours of you contacting customer services. We also replied to your second email but again you never replied back. You may need to check your spam/junk mail because we may not listed as one of your contacts. Just to let you know we have already sent out the replacement battery as requested. Proof of emails can also be provided if needed. Please look for emails from help@ecigsupport.co.uk Thanks

Valorada con 1 estrellas sobre 5

faulty battery, no customer service

Bought aspire nautilus kit, along with a spare battery and some accessories. The battery in the kit was faulty...discharging the moment it was used. I contacted the customer services to request a replacement...still awaiting a response 2 weeks later....would not recommend.

19 de julio de 2016
Opinión espontánea
Logotipo de Aspire eCig UK

Respuesta de Aspire eCig UK

Hello Jacqueline

Please can you contact customer service, they cannot find any previous emails regarding this. They can always resolve any issues regarding any hardware purchased from us. Thanks

Valorada con 5 estrellas sobre 5

Brilliant product and service

I ordered the espire premium kit, I had a bit of trouble when coming to pay. 30 mins after ordering I received a telephone call from customer services that I had ordered 2 kits did I realise obviously I only wanted one. How many companies would do that. The product is brilliant gives a good vape and I can slip in my pocket. I gave up smoking due to a heart attack and this has really helped me.

28 de junio de 2016
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más