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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I'm a professional video editor and their AI voice reading from my script is the best AI voice I've ever used! I've been using Async for several months. I previously tried their competitor and had to... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Would not trust these people as far as you can throw them. Whether or not you signed up yourself or someone else has with your details they will not issue you a refund and their confirmation/ impendin... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Horrible doesn’t do anything useful and on top of that they make it incredibly difficult to cancel without contacting them. When trying to it said I had the wrong email but clearly they have been sen... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

After I recorded one of THE most important podcasts of my early career the guests recording failed to upload. After a few days of help the support team was able to retrieve the rest of my recording.

La empresa ha respondido


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3,4

Medio

TrustScore: 3.5 sobre 5

219 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 85% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Love podcastle

Love podcastle. I came across it online while i was looking for a platform I can start my recording as a newbie. Must say its easier than i thought and the team was in contact with me when i needed help so i appreciate that a lot. I would recommend Podcastle to everyone and the subscription is at a good price compared to others.

18 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Easy to Use. Great human Customer Service.

I have put off starting my podcasts due to a lack of tech knowledge and equipment. Pocastle has made podcasting so easy even I can do it! And if I can, you can too!
But most importantly, Podcastle has real customer service, with humans that take time to understand your question or concern and then help you address it. I am still having a bit of trouble on the video side of podcasting, but Podcastle is improving as fast as I am learning. If you have considered podcasting, don't wait. Start today with Podcastle.

17 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

One of the best solution to realize a podcast

Podcastle it's a very easy to use and complete software for podcasters.
You can record completle online in separate voice tracks, invite your guests and than edit and save your show. It is a kind of Audacity but completely online.
The team is amazing and very kind, I had a little issue and they discovered and solved the bug very quickly.
For me one of the best free software for podcasting.

17 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

We are brand new to the podcast world…

We are brand new to the podcast world and after trying to edit on Garage Band and researching how to post to the various podcast services I found Podcastle recommended in several You Tube videos. Wow. This is SOOO much easier for editing, the tutorials are super helpful and before I knew it I had 10 episodes ready to roll out! These included musical intros with voice overs thanks to the free music library in Podcastle. All the extra editing tools to make the audio sound even better are a real bonus too.

16 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Podcastle has been key in producing my…

Podcastle has been key in producing my podcasts because it offers so many tools in one place. Due to varying degrees of interview sound quality, I needed a product that could auto-level the voice files while reducing echoes and background noise — Podcastle does all of this and more, including offering background music and storing my uploaded audio files.

Customer service, which I contacted about getting past invoices, was quick and focused, and I got what I needed right away.

1 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Starting a podcast cost me a mic and a sub

I started my own podcast for the cost of a mic and a subscription. They really make it easy. I was able to use the studio to make an intro and outro theme. For each episode, I just record the audio on the site, add in the intro and outro, edit with their easy to use tools, and then Podcastle auto-distributes my podcast.

For any question I've had, the help desk has quickly gotten back to me and solved my problems. I haven't used the video or transcription tools, so I can't speak to their quality, but the basic audio stuff has been cake.

If you're new to the podcasting game, check out Podcastle, they're a cheap and quality service.

15 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

embarking on this new Journey- I had…

embarking on this new Journey- I had heard alot about podcastle ai. After using it for a month or so I have had such a fun time navigating through the software. The team has also been such a great help with any questions and they retrieved one of my videos with out hesitation. So far I am impressed and will continue using Podcastle ai.

17 de abril de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

THE BUGGIEST PLATFORM

THE BUGGIEST PLATFORM!

I am trying to use this app for a long time, it has good features however, it is buggy. The imported clear audio starts breaking and glitching, the ruler is not synched to the voice, if you record from the platform, that audio also sucks...

Addition to that, customer support sucks as well, different people get in touch with you and ask the same questions again and again.......

They really need to focus on their infrastructure and customer service excellence...

11 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

If I can do it, you can do it

As someone who has almost no editing experience and just all around hardly knows how technology works- Podcastle has been extremely easy to use. I've noticed a few reviews say there have been glitches and this is true however I have never lost my audio or had an editing error because of this(I will simply rewind or get out of the specific audio I'm recording and go back to listen and it sounds perfect)- I speak to the customer service A LOT and they have always gotten back to me and always help me solve the issue and confusion I have.

25 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Incredibly Helpful!

I was worried about starting a podcast, but Podcastle made everything easy! Even when I had a technical difficulty, the team got back to me early the next day and helped me solve it.

13 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Easy for new podcasters

Podcastle.IA is easy for new podcasters like me.
I love the process of creating a new episode. The edition was easy, the tools are simple and clear to understand.
My Podcastle.ia account is linked to Podcasters Spotify by RSS, so they are updated.
You can download your edited videos too.
Amazin product!

20 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I am new to podcasting

I am new to podcasting, and I was looking for a platform that would be easy for a novice. This is it. I have had fun learning how to use it. It's very user-friendly and forgiving! When I had an issue, the team was there to help, and the problem was resolved. Just had to make sure the guest was using Chrome and the browser.

20 de febrero de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

Being new to remote podcasting…

Being new to remote podcasting, I was daunted at first but the team at Podcastle solved a technical issue quickly and I was happy with the record. Great service.

7 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Podcastle is a game-changer

Podcastle is an exceptional tool that has transformed the way I create content. Its transcription feature is incredibly accurate, saving me countless hours in post-production. The ability to add royalty-free music elevates my projects, giving them a professional edge. Remember to use coupon codes for added benefits! The recording studio is top-notch, offering crisp and clear audio quality. Podcastle is a must-try for podcasters, YouTubers, and social media enthusiasts looking to enhance their audio and video content. Kudos to the Podcastle team for crafting such a versatile and user-friendly platform. It's not just a tool; it's a game-changer for content creators who aim to captivate their audience with enriched, dynamic content. Dive into Podcastle, and let your creative ideas flourish like never before!

16 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Used this service for some voice over Work

Used this service for some voice over work I needed for some PowerPoint Presentation on Technical Training. We had lost 1/3 of the Live Presentation Video, and had no way to record it over. So I was able to write the talking points and add the audio files to the Slides and send it out to participants. Worked Great! I got some help on some features like delaying and spacing the person talking (BEN) from Agent Lisa very quickly. Will use it again, and will try the voice over with my now voice......

6 de febrero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Podcastle's poor customer service and refund policy

Podcastle itself is a decent program. I didn't get to fully utilize it before some unfortunate life changes. Our org was looking into new software and I went to Podcastle to send them some info. I found out I had been paying 30 a month for 5 months. I could have swore I cancelled, but who knows, however the customer service was poor and their refund policy is borderline predatory.

I highly recommend other options, by 2024 there are quite a few alternatives that I would check out first.

7 de febrero de 2024
Opinión espontánea
Logotipo de async.com

Respuesta de async.com

Hi Michael -- as our customer service team kindly informed you, we have a 7 day money-back guarantee for all new Podcastle subscribers. While we do make reasonable exceptions to extend this from time to time, 5 months is far beyond an acceptable timeline for any refund policy. We apologize for any inconvenience.

With that said -- if you'd ever like to trial Podcastle again for your team, please contact us for a free month of service!

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