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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

I had my DNA test kit analysed by yourselves in 2019 and had regularly been viewing my results online with no issues. I haven't looked up my information for about 6 months and tried to log into my... Ver más

Valorada con 1 estrellas sobre 5

Awful product - entirely missold. They advertise on their website that they have 12,000 trustpilot reviews - actually they have 22. Their test only actually looks at bacteria and a computure co... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Been waiting for months to get my Microbiome results. Email bounces back. Phone doesn't reply. From their social media presence, it seems everything went out of business in June 2023 yet they are stil... Ver más

Valorada con 5 estrellas sobre 5

Exceeded expectations! I learnt so much more than I thought I would, plus the insights are organised really well so you can clearly see recommended diet changes etc. The best part is that as Biomed... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de fitness y nutrición

Escrito por la empresa

Atlas Biomed is a personalised health company, applying the latest genetic technologies to help you navigate towards your potential. To achieve this, Atlas has two tests available in the UK: the Atlas DNA Test and the Atlas Microbiome Test. Both tests feed into the Atlas platform, which allows you to take control of your health through actionable, personalised recommendations.


Información de contacto

2,8

Medio

TrustScore: 3 sobre 5

141 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,8

Todas las opiniones

(141)

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Valorada con 5 estrellas sobre 5

Really good customer service.

Really good customer service. I had some initial difficulty in registering the test and the team helped me very promptly. The test was processed within the promised timeframe and the Nutritional appointment with Katerina was very insightful. I highly recommend the service.

15 de marzo de 2022
Opinión espontánea
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Respuesta de Atlas Biomed

We really appreciate you taking the time to share your rating with us, and will share this with our team to let them know to keep up the amazing work. Thank you!

Valorada con 5 estrellas sobre 5

V Helpful

Helpful explanations on how the microbiome works. Helpful report on my own gut microbiome. Helpful zoom consultation to understand the report better and what to do to make my death function better.

11 de marzo de 2022
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Respuesta de Atlas Biomed

We really appreciate you taking the time to leave us a review, Frances. We love hearing about the benefits you found in our test and the follow-up support available to you. Thank you again!

Valorada con 5 estrellas sobre 5

Amazingly thorough

Amazingly thorough, clear, helpful reports, food recommendations to correct imbalances that change weekly and a very helpful Zoom consultation with a nutritionist - great value

2 de marzo de 2022
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Respuesta de Atlas Biomed

Thank you so much for sharing your experience with us, Kate. We are thrilled to read such positive comments. Don't forget if you need any support at any time please reach out to us at hello@atlasbiomed.com.

Valorada con 5 estrellas sobre 5

Exceeded expectations!

Exceeded expectations!
I learnt so much more than I thought I would, plus the insights are organised really well so you can clearly see recommended diet changes etc.
The best part is that as Biomed's science advances, so do your results. I've received quite a few notifications to say my recommendations have been updated or there are new findings.
Huge bonus recently was when I realised I'd been checked for the BRCA genes. I hadn't realised the dna test included this and might have spent a fortune on another test. HUGE weight off my shoulders to receive this news, given my family history

2 de marzo de 2022
Opinión espontánea
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Respuesta de Atlas Biomed

Thank you so much for taking the time to leave us a review, Amelia. We are grateful for you sharing your experience with our tests and look forward to bringing you new insights and information as the science develops.

Valorada con 4 estrellas sobre 5

It was a very interesting and…useful process

It was a very interesting and informative process, I have given 4 stars because of a hiccup with my first nutritionist appointment

18 de febrero de 2022
Opinión espontánea
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Respuesta de Atlas Biomed

Thank you for taking the time to leave us a review, Rose! We're glad to hear the insights our tests have given you have been useful to you. Thank you again for your patience, and don't forget you can reach out to us at any time if you have any queries or questions.

Valorada con 5 estrellas sobre 5

I found the information just…

I found the information just fascinating. I was very glad to be able to speak with their nutritionist, as they we super knowledgeable and have a deeper level of explanation to my results.
I have ordered some new ingredients off the back of reading my report. ✅

16 de febrero de 2022
Opinión espontánea
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Respuesta de Atlas Biomed

Hi James! Thank you so much for taking the time to leave us a review. We love reading your comments and are so grateful for you sharing your experience. We hope the new ingredients become favourites for you! Don't forget to reach out to us at hello@atlasbiomed.com if you need any support.

Valorada con 5 estrellas sobre 5

A useful review with sensible take-away…

A useful review with sensible take-away tips. I shall experiment with increasing the range of fibrous foods I eat and see what happens next.

4 de febrero de 2022
Opinión espontánea
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Respuesta de Atlas Biomed

Thank you so much for taking the time to leave us a 5-star review, Tom! We really appreciate you leaving your feedback, and hope we can continue to support you.

Valorada con 1 estrellas sobre 5

I ordered both DNA and Microbiome test

I ordered both DNA and Microbiome test. Today the DNA test came with no specificity about the ethnicity. The test comes with a vague formulation that I am such and such percent Asian/European, etc. I expected much more detail, as with other DNA tests. I am disappointed.

1 de febrero de 2022
Opinión espontánea
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Respuesta de Atlas Biomed

Thank you for taking the time to share your feedback with us. We are really sorry to learn that you haven't been completely satisfied with the service you have received.

Our Genetic test reveals important information about health, eating habits, optimal sports workouts and personal traits. We screen for a number of hereditary conditions, as well as identifying a range of biological set points, such as whether you are predisposed to certain food intolerances, if your muscles are more adapted to endurance or strength workouts, sensitivity to bitter flavours and much more. The test is designed to provide you with a detailed genetic profile of your health, nutrition, physical activity and geographical ancestry, including over 400 traits and indicators.

The ancestry composition identifies which populations your genome is most similar to and is for informational purposes. It is not bound to your nationality or that of your ancestors.

We want our clients to make informed choices about which of our tests are right for them. Everything I’ve shared above, along with FAQs and the full list of reports available when taking our tests, is on our website. I’m sorry that your expectations were not met on this occasion. I have also responded to your email today, but please do reach out to me on hello@atlasbiomed.com if there’s anything further I can assist with. Thank you once again for sharing your feedback.

Valorada con 5 estrellas sobre 5

Very positive experience with Atlas

Very positive experience with Atlas - great service and very informative testing & support. Very happy and glad I made the investment in mine & my partners health

31 de enero de 2022
Opinión espontánea
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Respuesta de Atlas Biomed

Thank you so much, Dami, for taking the time to leave your review and share your experiences. We hope to be able to continue to support you and your partner with actionable health insights.

Valorada con 5 estrellas sobre 5

Excellent report and follow-up

Both the initial report on biome diversity and the follow up consultation with your nutritional advisor were excellent. Clear, jargon free and giving actionable advice on how to improve.

17 de enero de 2022
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Respuesta de Atlas Biomed

Thank you so much for taking the time to leave us a review. We're really pleased you're finding benefit in the insights and advice our reports offer, and we look forward to continuing to support you with maintaining and improving the diversity of your microbiome.

Valorada con 5 estrellas sobre 5

Atlas Biomed microbiome test was easy…

Atlas Biomed microbiome test was easy to do. An informative report was sent through with the option of a free one-to-one zoom meeting with Lizavetta ( in my case) who was very pleasant to talk to and helpful in explaining and answering any questions I had about my results, also a weekly list of different foods is sent to try to help improve the diversity of the microbiome. Overall a very professional and helpful experience.

11 de enero de 2022
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Respuesta de Atlas Biomed

Thank you so much for this 5-star review! We really appreciate you being a customer and helping to share the word about us.

Valorada con 4 estrellas sobre 5

Satisfied and I will do it again

I am satisfied with the research and the results themselves. The results are clearly explained. I am happy to repeat the test in a few months to see if the changes I made in my diet made any changes in my microbiome (although I had great results anyway). It is a pity that bad bacteria are not checked. The results on the website and in the application are scattered in various departments, nice, but if I'm looking for something specific, you can get lost. A lot of useful information and I recommend the company and the examination of the intestinal microflora.

10 de enero de 2022
Opinión espontánea
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Respuesta de Atlas Biomed

Thank you so much for taking the time to leave your review and share your experience - this means a great deal to us. Thank you, also, for sharing your feedback on how your results are presented to you - we will ensure this is shared with our development team. We look forward to supporting you with re-testing when the time is right for you.

Valorada con 5 estrellas sobre 5

Game changer

The test, the app and the consultation with the Head Nutritionist, Liz was amazing. Highly recommended and have purchased for my family members too.

5 de enero de 2022
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Respuesta de Atlas Biomed

Thank you so much for taking the time to leave your review. We're really pleased to hear you're finding benefit in your reports, in our app, and in the after testing support that we provide. I will , of course, share your comments with Liza. We look forward to supporting your family members too!

Valorada con 5 estrellas sobre 5

Got my Christmas present

Got my Christmas present. Atlas is among the very best known DNA tests. You're sent a testing kit, you spit in a tube, and then pop it in the post. Sometime later, you'll be notified that your online account is filled with information about your lineage and health.
I eventually found that I do not have any of the markers associated with a predisposition to any of the major conditions and illnesses tested for, including Parkinson's, Alzheimer's or cancers
It's good to see that the site keeps up with the latest medical science.
It also gives you XX predictions on lifestyle and personality traits based on your DNA.
Each one of these can be clicked through to explain the conclusions and it's a fun, if considerably less scientific, way of exploring your DNA.

20 de diciembre de 2021
Opinión espontánea
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Respuesta de Atlas Biomed

Thank you so much for taking the time to leave your review. We love hearing your feedback, and are so happy to read how much value you've found in your reports.

Valorada con 5 estrellas sobre 5

Great Experience with Atlas!

Great Experience with Atlas!
Everything was delivered and proceeded on time.
I also find it quite useful getting some tips in my inbox from time to time.
Keeps me tuned.
I will definitely use them again in future

20 de diciembre de 2021
Opinión espontánea
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Respuesta de Atlas Biomed

We are so grateful for your 5-star review! Thanks for sharing your rating with us and our community.

Valorada con 5 estrellas sobre 5

really excellent company

really excellent company, great communication and follow up info and customer service at every stage - the app is excellent too. Would highly recommend!

14 de diciembre de 2021
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Respuesta de Atlas Biomed

Thank you so much for taking the time to leave your comments. We love receiving feedback from our clients, and truly appreciate you sharing your experience.

Valorada con 5 estrellas sobre 5

Very useful information- glad I did this test

The report produced gave me a really useful insight into an area of my health I would otherwise not have known about. Given the increasing importance now placed on a healthy microbiome, it was invaluable to know of areas that need improvement and how to go about this. Having the online consultation was also especially helpful.

13 de diciembre de 2021
Opinión espontánea
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Respuesta de Atlas Biomed

We are incredibly grateful that you took time out to leave us a 5-Star review. We love to read how useful our clients are finding the insights and actionable advice our tests deliver. Thank you.

Valorada con 5 estrellas sobre 5

Useful information

The gut test is very useful to see what you are lacking in your intake of food and drink. Definitely recommend it.

7 de diciembre de 2021
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Respuesta de Atlas Biomed

Thank you so much for sharing your review! We love to hear that you found benefit in our test.

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