ATTITUDE Opiniones 

109
TrustScore: 3.5 sobre 5

3,7

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Overall it was a good experience ordering from Attitude but there are some issues with the delivery times and notifications, especially with the Shop app. There will be times when I order and the orde... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Wonderful products! I have been so happy with every single product purchased! From someone who is super sensitive to everything, none of these products irritates my skin at all.

La empresa ha respondido

Valorada con 1 estrellas sobre 5

I ordered baby products as the baby came early and needed them urgently. We waited more than a week after the delivery date, and there was no movement in the shipment. When we reached out, was told th... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I found what I was looking for on the website. It was easy to order. Shipping was free as I ordered enough for that. The shipping took longer than I thought it would be. All the products I ordered ar... Ver más

Información sobre la empresa

  1. Proveedor de productos de belleza
  2. Tienda de artículos de belleza
  3. Fabricante de productos cosméticos
  4. Tienda de cosméticos
  5. Tienda de salud y belleza
  6. Clínica dermatológica

Escrito por la empresa

ATTITUDE creates clean, performance-driven, naturally derived beauty and home care products in sustainable packaging to help reduce plastic on our planet. We're EWG VERIFIED™, vegan and cruelty-free.


Información de contacto

3,7

Medio

TrustScore: 3.5 sobre 5

109 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,7

Todas las opiniones

(109)

97 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Their products really work

Their products really work. I am using their Pro-Age products and they are amazing. I do have one request that you make the print larger on the bottles for old eyes.

10 de junio de 2026
Valorada con 5 estrellas sobre 5

I found what I was looking for on the…

I found what I was looking for on the website. It was easy to order. Shipping was free as I ordered enough for that. The shipping took longer than I thought it would be. All the products I ordered are very nice. I especially like the shampoo and the liquid hand soap. I will buy Attitude products again.

10 de junio de 2026
Valorada con 1 estrellas sobre 5

I ordered coconut and wild berries body…

I ordered coconut and wild berries body wash on the website and was sent a different product, called White Tea Leaves. When I emailed customer service they told me the product name and bottle had been changed. The product I received does not smell at all like coconut or berries. Why not update your website to reflect the new name? This is misleading and an awful way to conduct online sales. They didn’t offer anything as far as a replacement goes. The website still calls the product coconut and wild berries. Very disappointing.

10 de junio de 2026
Valorada con 1 estrellas sobre 5

Delay and Slow Shipping

I ordered baby products as the baby came early and needed them urgently. We waited more than a week after the delivery date, and there was no movement in the shipment. When we reached out, was told the shipment was damaged, and when we requested expedited shipping, that was declined. Wish they were proactive in monitoring delays and/or were willing to make things right by sending us the products asap.

11 de junio de 2026
Logotipo de ATTITUDE

Respuesta de ATTITUDE

Congratulations on your new arrival! A member of the Customer Service team will reach out to you so we can make this right for you and your little one!

Valorada con 5 estrellas sobre 5

Wonderful products

Wonderful products! I have been so happy with every single product purchased! From someone who is super sensitive to everything, none of these products irritates my skin at all.

10 de junio de 2026
Logotipo de ATTITUDE

Respuesta de ATTITUDE

Thank you so much for this wonderful feedback! We know how challenging it can be to find products that work for sensitive skin, so hearing that every single product has worked beautifully for you truly means the world to us. We're so happy to have you as part of the ATTITUDE family!

Valorada con 4 estrellas sobre 5

Overall it was a good experience…

Overall it was a good experience ordering from Attitude but there are some issues with the delivery times and notifications, especially with the Shop app. There will be times when I order and the order does show up for a while, saying it is still being processed and then it arrives or vice versa. It will say it is going to be here on a specific day and then there are 3 or 4 delays.

11 de junio de 2026
Logotipo de ATTITUDE

Respuesta de ATTITUDE

Thank you so much for taking the time to share your feedback — it is truly appreciated! While some delays are related to factors on the carrier's end that are outside of our direct control, we still hold ourselves accountable for the experience you receive from start to finish. Thanks for your patience and for sticking with us.

Valorada con 5 estrellas sobre 5

Amazing products

Amazing products. Good prices. Very happy with all of the products i have used. Bought several times through different online supplement sites as well.

10 de junio de 2026
Logotipo de ATTITUDE

Respuesta de ATTITUDE

Thank you so much for the kind words and for your loyalty to the brand! We're so happy to hear you're loving our products.

Valorada con 5 estrellas sobre 5

Just love the products

Just love the products. The smell is not too strong and they all work well.

9 de junio de 2026
Logotipo de ATTITUDE

Respuesta de ATTITUDE

Thank you so much for the feedback! We put a lot of care into making sure our scents are subtle yet effective, so it's really great to hear that's coming through for you.

Valorada con 1 estrellas sobre 5

Products are nice, customer service isn't!

Products are nice, shipping is slow and customer service is terrible. Once they ship it to you, any problems and you're on your own. No returns, no refunds, no contact phone number - email only, with canned replies.

10 de junio de 2026
Logotipo de ATTITUDE

Respuesta de ATTITUDE

Thank you for your honest opinion. We're glad we were able to connect with you privately to work through this together. We're always looking for ways to improve and your feedback helps us do that.

Valorada con 5 estrellas sobre 5

Great products

Great products, and nice hand soap fragrances

10 de junio de 2026
Logotipo de ATTITUDE

Respuesta de ATTITUDE

Thank you so much. We're so happy to hear the hand soap fragrances are a hit!

Valorada con 3 estrellas sobre 5

Takes far too long to fill an order

Takes far too long to fill an order. I don’t know of any consumer product that takes over a week to process and ship.

10 de junio de 2026
Logotipo de ATTITUDE

Respuesta de ATTITUDE

We appreciate the honest feedback and completely understand your frustration. Our processing times can sometimes run longer than expected, so we thank you for your patience. We're continuously working on improving our processing and shipping times and truly appreciate you bringing this to our attention!

Valorada con 5 estrellas sobre 5

Very good

Attitude products are very gentle on my skin

10 de junio de 2026
Logotipo de ATTITUDE

Respuesta de ATTITUDE

Thank you for the kind words. We take great pride in formulating products that are gentle and safe for all skin types, so this truly means a lot that they're working well for you

Valorada con 2 estrellas sobre 5

This company is run like a community college…

This company is run like a community college program. Broke and unmotivated.
Impossible to reach customer support and it’s been 7 days and still no update on an order. Is the soap made to order? Unbelievable.

18 de junio de 2026
Opinión espontánea
Logotipo de ATTITUDE

Respuesta de ATTITUDE

We're sorry to hear about your experience and take all feedback seriously. We did reach out privately to gather more details so we could look into this for you, unfortunately we didn't receive a response. Our team is always here and ready to help, please don't hesitate to contact us directly!

Valorada con 5 estrellas sobre 5

My order seemed to be lost and when I…

My order seemed to be lost and when I reached out to customer service it was very quickly reordered and resolved!

11 de mayo de 2026
Logotipo de ATTITUDE

Respuesta de ATTITUDE

Thank you for the kind words! We're so glad our team was able to quickly resolve the issue with your lost order. Your patience and trust mean the world to us! We look forward to continuing to deliver products you love.

Valorada con 5 estrellas sobre 5

Would DEFINITELY recommend

Aside from all the email reminders to rate the product everything was amazing! I love that this is a Canadian brand that is non-toxic. They have such mesmerizing sense for their hand, soaps, and all their packaging is sustainable.

11 de mayo de 2026
Logotipo de ATTITUDE

Respuesta de ATTITUDE

Thank you so much for the lovely feedback and for supporting a Canadian brand! We're so glad you're loving the scents and our sustainable packaging. We'll take note of your feedback on the email reminders and work on finding the right balance.

Valorada con 1 estrellas sobre 5

I put in a very large order for…

I put in a very large order for everything, shampoo, conditioner, sunscreen and body wash and for some reason i only got 7 items. I am certain if I didn’t reach out and ask where my other products were, they would not have bothered to notice that the order was incomplete. This happened to be before and and I must be a glutton for punishment because I ordered again. It is a shame that they can’t send the items in a complete order! And I could not use the coupon that they send with the items. Basically, you have to send them an email for everything that is wrong and can’t call customer for support. Then they don’t respond for 3 days. I wish I didn’t like most of their products because it’s just a pain to order online and not have quicker response for something that goes wrong!

11 de mayo de 2026
Logotipo de ATTITUDE

Respuesta de ATTITUDE

Hi Jill,

Thank you so much for taking the time to share your experience with us. We truly appreciate your loyalty despite the challenges, and we're sorry it wasn't a smooth experience.

I did want to reach out to you privately and clarify a few things. When an order is packed and sent out multiple shipments, we do not have visbility once the packages are in the carrier's hands. We unfortunately have no way of knowing if both boxes will be delivered at the same time — this is something that is outside of our control.

Regarding your order #USD265415 from May 11th, we can confirm that a loyalty code (LOY6B2UIGMI) for $15 was applied and a $10 refund was also issued.

As a gentle reminder, our customer service team is available Monday to Friday 8:00am- 5:00pm, and we do our best to catch up on weekend inquiries at the start of each new week.

We truly hope to deliver a better experience for you going forward! If you have any questions please don't hesitate to contact us.

Have a great day.

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