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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

OMG black mask is the best mens hair products company around . The texture powder is so good and gives great volume. the clay has got amazing hold and good texture and the sea salt spray is amazing an... Ver más

Valorada con 1 estrellas sobre 5

Web store selling direct from China. Terrible service, refused my refund request even though I'm legally entitled to it. Took weeks to arrive despite £4 delivery charge. No idea what's in it but no wa... Ver más

Valorada con 5 estrellas sobre 5

I found it! Anyone who survived for years on Sebastian Molding Mud (discontinued) and now searching for a comparable product - this is it! And trust me when I say I have bought and tried hundreds for... Ver más

Valorada con 4 estrellas sobre 5

I use this powder everyday and it works but you must make shure a couple thing you must wash your hair every 3-4 days but every 3 days is better working for me. You don't need to use much i would only... Ver más

Información sobre la empresa

  1. Tienda de productos capilares
  2. Proveedor de productos de belleza
  3. Tienda de artículos de belleza
  4. Tienda de cosméticos

Escrito por la empresa

At BlackMask Products, we’re not just selling hair products, we’re redefining the way people think about styling through effortless solutions designed to deliver confidence every day. Our journey began with a familiar frustration: lifeless, flat hair that took too much effort and too many products to manage, often with disappointing results. We weren’t looking to create just another styling product, but something bold, powerful, and easy to use, a solution that could transform ordinary hair into something extraordinary without compromise. Like many, we tried everything on the market, gels that left hair stiff, sprays that made it crunchy, and waxes that felt greasy, yet nothing worked without sacrificing comfort or a natural look. We knew there had to be a better way. After months of testing, formulating, and refining, we developed a lightweight, high performance texture powder designed to deliver instant volume, long lasting hold, and a completely natural feel without stiffness or residue. When we first tested the formula, the results were undeniable, hair that held its shape, stayed voluminous, and looked effortlessly styled throughout the day. Built on the belief that great hair shouldn’t be complicated, BlackMask Products exists to empower confidence, self expression, and bold individuality, helping people feel their best without the need for multiple products or salon level skills, and proving that styling can be simple, effective, and confidence boosting.


Información de contacto

3,7

Medio

TrustScore: 3.5 sobre 5

108 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 25% de las opiniones negativas

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

İt took more than a month and still my…

İt took more than a month and still my order hasn't arrived, f y

25 de marzo de 2026
Logotipo de BlackMask

Respuesta de BlackMask

Hello Başar. We're sorry to hear that the shipment is taking longer than usual. As you can see on the tracking history, the last scan was yesterday. Unfortunately, it took almost 2 weeks for customs to clear the parcel.

Valorada con 5 estrellas sobre 5

Best out there by far!…

OMG black mask is the best mens hair products company around . The texture powder is so good and gives great volume. the clay has got amazing hold and good texture and the sea salt spray is amazing and gives a natural beachy look and lots of volume . honestly 10/10 definitely recommend

13 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I ordered the clay oh boy

I ordered the clay oh boy. The clay is not even dry it feels more like a pomade and even as a pomade substitute it is not good 100% not recommend the clay.

19 de marzo de 2026
Opinión espontánea
Logotipo de BlackMask

Respuesta de BlackMask

We're sorry to hear about your experience with our product, Luke!
If you contact our customer service team, you can claim the 60 day guarantee we have and get a refund.

Valorada con 1 estrellas sobre 5

Pludselig blev min bestilling…

Pludselig blev min bestilling annulleret, som jeg så på Track og ingen besked om hvorfor - samt pengene. Total ringe!!!

30 de marzo de 2026
Opinión espontánea
Logotipo de BlackMask

Respuesta de BlackMask

Hej Anita. Det lyder ikke som noget, vi ville gøre med vilje. Vi er her for at rette op på tingene, så hvis du er interesseret, bedes du svare på den informationsanmodning, vi har sendt til dig, så vi kan tage os af dette.

Valorada con 1 estrellas sobre 5

Order not received

ordered from here about a week ago no updates on my order and no tracking code.
Don’t think it will arrive

29 de marzo de 2026
Opinión espontánea
Logotipo de BlackMask

Respuesta de BlackMask

Hey there. Sorry to hear about that situation. We'll request additional information from you to help you locate your order.

Valorada con 2 estrellas sobre 5

Need My order

So I ordered 2 texture powders, 1 Hair clay and, 1 Sea Salt Spray and that thing only came with 1 texture power and, 1 Hair clay where's the rest of my order mate.

21 de enero de 2026
Opinión espontánea
Logotipo de BlackMask

Respuesta de BlackMask

Hello. We're sorry to hear about this situation, this is not the experience we want you to have with our company. We will be requesting additional information to make this right. Regards

Valorada con 4 estrellas sobre 5

good products

sea salt spray is great, gives good volume, is comfortable and lasts long.

texture powder is also great, gives tons of volume, lasts long but its a bit tangly.

18 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Never got my parcel

What a fraud company to deal with. Ordered in dec 2025 was meant to receive my order by 17th Jan never arrived. Every time I email them the response is it’s delayed. When I ask for refund the response is sorry it’s delayed but nearly there and the parcel never came. I think the person who respond to email doesn’t understand as I say something and the response is completely different, irrelevant to my query. My little boy who ordered for himself is extremely upset. Just imagine a boy who orders for the first time online with his bank account get the shock by a fraud company. I feel sad for him.

3 de febrero de 2026
Opinión espontánea
Logotipo de BlackMask

Respuesta de BlackMask

Hello. We want to apologize for the inconvenience this has caused you. This is not the experience we want you to have. We will be requesting additional information so we can take care of this as soon as possible. Regards, BlackMask

Valorada con 1 estrellas sobre 5

Black Mask are frauds

Black Mask are frauds.
They don`t want to refund my money - $45.52 to be exact. They don`t ship internationally (my mistake that I haven`t read the FAQ`s), but still took the money right away. I send multiple e-mails to refund, but, no.. they just ignore my refund plea and put me to wait to resolve issue.
What issue?? U don`t ship internationally!!!... (I'm from Europe).
Don`t deal with this company, U don`t want to have anything with them.

28 de enero de 2026
Opinión espontánea
Logotipo de BlackMask

Respuesta de BlackMask

Hello. We're sorry to hear about your experience with our company. We'll be sending you a request separately so you can share you information and we can take care of it as soon as possible. Regards, BlackMask

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