I ordered baby products as the baby came early and needed them urgently. We waited more than a week after the delivery date, and there was no movement in the shipment. When we reached out, was told th... Ver más
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I ordered baby products as the baby came early and needed them urgently. We waited more than a week after the delivery date, and there was no movement in the shipment. When we reached out, was told th... Ver más
La empresa ha respondido
I ordered coconut and wild berries body wash on the website and was sent a different product, called White Tea Leaves. When I emailed customer service they told me the product name and bottle had been... Ver más
Overall it was a good experience ordering from Attitude but there are some issues with the delivery times and notifications, especially with the Shop app. There will be times when I order and the orde... Ver más
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Wonderful products! I have been so happy with every single product purchased! From someone who is super sensitive to everything, none of these products irritates my skin at all.
La empresa ha respondido
ATTITUDE creates clean, performance-driven, naturally derived beauty and home care products in sustainable packaging to help reduce plastic on our planet. We're EWG VERIFIED™, vegan and cruelty-free.
Canadá
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 61% de las opiniones negativas
Suele tardar más de 1 mes en responder
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My laundry is always fresh, no harsh chemical smell. I have no more skin rashes from the drug store laundry soap. I can still have soft clothes from the awesome fabric softener. Thank you Attitude!
It cleans well. Lightly scented with essential oils, not chemicals. Reasonably priced. CANADIAN made.
Great products. Clean ingredients. Good value. Made in Canada. What more can you ask for!
I ordered a pack so I didn't have to think about soap refills for a while! We were using a kind that I could get from the grocery store but then I found out there was an ingredient in it that is banned in Europe. No thanks! The U.S. is an amazing country but it's tough to see ingredients in U.S. made products contain different ingredients in the U.S. vs. those they sell to other countries. Anyway! I was on the hunt and my research brought me here. The scents are lovely but not overpowering and I love the foundation of this company. The price is totally fair as well. We will be continued customers.
Il manquait des articles , j’ai déjà passer plusieurs commandes , ce n’était jamais arrivé. J’ai dû contacter le SC , ils ont super bien gérer et me renvoyer les items manquants . Aucun problème avec eux .
I’ve been trying different hair foils lately and honestly…Attitude hair foils is my favourite so far.
The embossed texture makes such a difference — they don’t slip, they stay in place, and it makes the whole application feel cleaner and more controlled. Especially for balayage and highlights, it just gives you more precision.
I don't understand why so many product are now sold in plastic containers. I have ordered for a couple of years and liked the products but now some are no longer available, and newer products are all in plastic. Besides liking the product l liked the idea of eco-friendly containers. Sorry to see the changes.
Products are always good. I bought the fabric softener and kids' bubble bath, which are both favourites in our household. The fabric softener works very well and has a nice, clean scent. You don’t need much and it doesn't leave a residue in the machine like the traditional brands. The bubble bath makes great suds and smells really nice.
I ordered products that were charged to me on Jan 31st. I have filled out multiple contact forms and emailed them for weeks trying to find out where my products are with no response. They don't have a phone number so you are at their mercy to receive the products you paid for and receive a response.
Once again I received my order with 2 items missing over$50.00 The previous time it took 3 months to be reimburse but I had to send several emails before getting a reply. Their reviews are mor than 65 percent are unsatisfied customers. Very unprofessional.
am extremely disappointed with my experience. There is no phone number available to reach customer service, and I have not received any replies to my emails. This lack of support makes resolving issues impossible and leaves customers feeling ignored. I expected better communication from this company. You just lost a loyal client. I will also report you Best Business Bureau for ripping me off.
Dear Attitude Customer Service Team,
I am writing to express my disappointment with a recent purchase and the subsequent customer service experience. The product I received was too small in the tube, and as soon as it touched my skin, it slid back into the tube, making it impossible to use. This issue rendered the product unusable.
Additionally, I was unable to find a direct phone number for customer service. Despite sending several emails over several weeks, I have yet to receive a response to my concerns. I feel frustrated and let down, especially after being a loyal customer for many years and spending a significant amount of money with your company.
Unfortunately, this experience has left me feeling as though my business is not valued. I am also out $58.00 plus HST for a product I cannot use.
I do not reccomend this company look at their reviews on trustpilot 63 % unsatisfied customer.
The products are great and the shipping is free. Shipping does take a long time. A package I ordered hadn’t arrived and when I contacted them, they immediately gave me a refund so Customer Service has been great. I like it that the products are EWG verified so I’ll be buying more.
Purchased hundreds of dollars of items numerous times. It takes weeks for them to respond if they do. Then to add insult to injury when I wanted a refund for one deodorant because the tube did not work and they finally responded weeks later they wanted me to complete a product form with numerous questions and provide a video of how its not working. I have never seen anything like it in my life and I worked manufacturing and wholesale for 20 years as a manager. Still have not heard back from them or received my credit.
Also we have found both the products for humans and dogs make the skin itchy ie shampoos and creams. I had extreme hair loss when using the shampoo and conditioner. No more.
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