Still waiting to be contacted by the support team regarding my negative experience reported over a month ago.
La empresa ha respondido
Localización
Cambiar localizaciónCorner Queen and Bloomfield Street, 4163 Cleveland, QLD, AU
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
The audiologist was cold, uncaring and insensitive in her explanation of my results. Complete disregard for, and failure to recognise, how the results might be significant to me, and affect me. Cold,... Ver más
La empresa ha respondido
My experience at Attune Hearing was very positive. The people working there are very professional and friendly. The process to get my hearing aids was very easy and I didn't feel pressured to make a d... Ver más
La empresa ha respondido
I have been dealing with Attune at Cleveland for 3 years and have found them always obliging and helpful. I have never had any problems with this company.
La empresa ha respondido
Información sobre la empresa
Información proporcionada por diversas fuentes externas
Attune Hearing is Australia's largest independent hearing health care provider. We provide hearing tests for all ages, tinnitus management, cochlear implants and workplace hearing services and are supported and supervised by GP's and Ear, Nose and Throat surgeons.
Información de contacto
Corner Queen and Bloomfield Street, 4163, Cleveland, QLD, Australia
- (07) 3884 3650
2,6
Malo
4 opiniones
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 1 mes
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
No follow up.
Still waiting to be contacted by the support team regarding my negative experience reported over a month ago.
17 de noviembre de 2025
Opinión espontánea
Respuesta de Attune Hearing - Cleveland
Hi Allison,
Thank you for your review, and we’re very sorry that you’re still waiting to be contacted. This is not the experience we aim to provide.
To allow us to follow this up and contact you directly, could you please share your contact details or email au-customersupport@attune.com.au, including the Cleveland clinic location? Our Customer Support team will then be able to investigate and assist.
Thank you for bringing this to our attention,
Attune Hearing
cold, clinical, impersonal
The audiologist was cold, uncaring and insensitive in her explanation of my results. Complete disregard for, and failure to recognise, how the results might be significant to me, and affect me. Cold, clinical, impersonal. Will not be recommending.
17 de noviembre de 2025
Opinión espontánea
Respuesta de Attune Hearing - Cleveland
Hi Al,
Thank you for sharing your feedback. We’re very sorry to hear about your experience. This is not the standard we aim for at Attune, and we appreciate you taking the time to share your review.
We would like to look into this further and understand what happened so we can address your concerns directly. If you’re comfortable, please email us at au-customersupport@attune.com.au with your contact details and the clinic you attended, and a member of our team will follow up with you.
Thank you again for bringing this to our attention.
Attune Hearing
My experience at Attune Hearing was…
My experience at Attune Hearing was very positive. The people working there are very professional and friendly. The process to get my hearing aids was very easy and I didn't feel pressured to make a decision. All my questions were answered and the explanations were very clear. The aftersale care seems very good too. I would highly recommend Attune at Cleveland.
29 de octubre de 2020
Opinión espontánea
Respuesta de Attune Hearing - Cleveland
Thank you very much Robyn for sharing your experience with our Audiology clinic at Cleveland and their clinical hearing team. Its a wonderful testament to our staff that they provide answers to your questions with as much knowledge at their disposal and to do it in way that is clear and precise, so that you can make an informed decision.
Hearing aids
I have been dealing with Attune at Cleveland for 3 years and have found them always obliging and helpful. I have never had any problems with this company.
23 de septiembre de 2020
Opinión espontánea
Respuesta de Attune Hearing - Cleveland
Terrific news Howard. Great to hear our Audiology clinic at Cleveland has supported you over all these years and continue to do so in the most helpful and obliging way possible. Thank you.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.