Audika - Norwich Opiniones 

185
TrustScore: 5 sobre 5

4,8

7 Westlegate, NR1 3LT NORWICH, Norfolk, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Gerry is very caring and professional as well as being very knowledgeable about deafness & hearing loss. He thoroughly checked my ears and hearing. My hearing had gone down slightly in one ear and he... Ver más

Valorada con 5 estrellas sobre 5

Am incredibly impressed by Hidden Hearing Norwich’s Ear Care nurse Diane Dorr. She has taken immense time and professionalism with my issues and cleans not only the ear canal (as one would expect) bu... Ver más

Valorada con 5 estrellas sobre 5

Excellent service, friendly, caring & professional at all times. Always a warm friendly welcome from Faye & superb treatment from Diane. Their micro-suction ear treatment is the most advanced as a cam... Ver más

Valorada con 5 estrellas sobre 5

Outstandingly knowledgeable and professional person centred consultations & ongoing support over 2 years @ Norwich NR1 3LT. Thank you very much to Mr J.Eldridge. Quality hearing aids suggested and g... Ver más



Información de contacto

  • 7 Westlegate, NR1 3LT, NORWICH, Norfolk, Reino Unido

  • 01603 878270

4,8

Excelente

TrustScore: 5 sobre 5

185 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(185)

5538 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Highly recommend Norwich Audika

I have been going to Audika, Norwich for a number of years and have always found that the service I receive has been excellent. The receptionist is very welcoming and Jerry who is the audiologist is very experienced and makes sure my hearing aids are in good condition. I highly recommend Audika.

30 de julio de 2026
Valorada con 5 estrellas sobre 5

Thank you

A highly efficient, prompt and most professional service carried out in a very relaxed manner and clearly explained at every point. I am most grateful. Thank you.

29 de junio de 2026
Valorada con 5 estrellas sobre 5

Exceptional Service … 10/10

Following a family holiday I had muffled hearing in my left ear. I popped in to Hidden Hearing hoping to get an appointment within a few days but they got me seen within an hour. The lady on reception was very friendly and was super helpful.

The appointment itself was exceptional. Diane was extremely friendly, taking the time to get to know me and my circumstances. She then sorted the issue with exceptional care, explaining the process as she went through it. She carried out a hearing check as well which was great customer care. I cannot recommend this business enough, especially Diane.

A huge thank you for the care and attention you take. An exceptionally positive customer experience. 10/10.

22 de junio de 2026
Opinión espontánea
Valorada con 3 estrellas sobre 5

Personal opinion

Did not think it correct for receptionist to be chewing/eating whilst talking to me.

Ran late for the 1500 appointment and had to ask at 1505 how long would it be till I was seen. Seven minutes beyond the appt. time.

12 de mayo de 2026
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Respuesta de Audika - Norwich

Good afternoon,
Thank you for your 3-star review and for taking the time to share your feedback.
We are sorry to hear of your recent experience, and we appreciate you bringing this to our attention.
This is certainly not the level of service that we aim to provide for our patients.
We have passed your comments to our area management team to investigate. However, if you would like to discuss further, please contact our Customer Services team who would be happy to help.
Kind regards,

Customer Services
Hidden Hearing Ltd
0800 740 8796 / 01622 77519
contact@hiddenhearing.co.uk

Valorada con 5 estrellas sobre 5

Great experience

Great experience, I attended for ear wax extraction after 5 weeks of muffled sound and conflicting advise, thanks Diane, highly recommended

1 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Top level of service

What a great level of service. The lady who dealt with my ears today was absolutely brilliant. I couldn't praise
her enough. Definitely my go to place in the future.

27 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great visit

Great visit, explained everything clearly at the start of my appointment. The clinician was clearly knowledgeable and passionate about the service. Thank you

24 de abril de 2026

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