Audika - Norwich Opiniones 

182
TrustScore: 5 sobre 5

4,8

7 Westlegate, NR1 3LT NORWICH, Norfolk, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Gerry is very caring and professional as well as being very knowledgeable about deafness & hearing loss. He thoroughly checked my ears and hearing. My hearing had gone down slightly in one ear and he... Ver más

Valorada con 5 estrellas sobre 5

I have been going to Audika, Norwich for a number of years and have always found that the service I receive has been excellent. The receptionist is very welcoming and Jerry who is the audiologist is v... Ver más

Valorada con 5 estrellas sobre 5

Am incredibly impressed by Hidden Hearing Norwich’s Ear Care nurse Diane Dorr. She has taken immense time and professionalism with my issues and cleans not only the ear canal (as one would expect) bu... Ver más

Valorada con 5 estrellas sobre 5

Excellent service, friendly, caring & professional at all times. Always a warm friendly welcome from Faye & superb treatment from Diane. Their micro-suction ear treatment is the most advanced as a cam... Ver más



Información de contacto

  • 7 Westlegate, NR1 3LT, NORWICH, Norfolk, Reino Unido

  • 01603 878270

4,8

Excelente

TrustScore: 5 sobre 5

182 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(182)

4963 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Professional

Professional, friendly presentation and at all times, clear, understandable explanation of all processes. Thank you for making my introduction to hearing aids pleasurable.

18 de febrero de 2026
Valorada con 5 estrellas sobre 5

Professional

The appointment was on time and the person I saw was professional & informative.
I was happy with my test.

3 de febrero de 2026
Valorada con 5 estrellas sobre 5

Hidden Hearing, not eyes or teeth, just HEARING!

Been going th HH for a number of years. They are very professional, Jerry in Norwich knows his stuff happy give advice without pushing the latest products. Products not cheap but you get what you pay for not forgetting their regular 'health checks' are included with the products.

29 de enero de 2026
Valorada con 5 estrellas sobre 5

Got an appointment easily

Got an appointment easily. Diane was very professional. She explained the procedure, did the job and showed me the results. Reasonable cost and much better than having to wait weeks to sort.
I’ll come back again and recommend to friends.

26 de enero de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

Pairing problems

I had an appointment at Norwich on Monday afternoon and after the lady had made some adjustments there were problems getting my hearing aids to pair with my Android Phone again and time ran out.

Back home I went on to www oticon global/pairing and followed the instructions for pairing with Android phones.

The result was that my hearing aids paired successfully with my Android phone and all three program options and the volume control now work ok from the App.

I was a bit surprised that I could do something at home that caused problems in the shop

24 de noviembre de 2025
Valorada con 5 estrellas sobre 5

earwax removal

I went in for an earwax removal. Diane was brilliant, very simple procedure and great value.

24 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ear Wax Removal Appointment

I booked an appointment for ear wax removal with Hidden Hearing and my care was superb. My appointment was with Diane (Ear Care Practitioner) who was extremely polite and attentive throughout the session and made me feel at complete ease. Diane explained the procedure from start to finish and was extremely helping with identifying factors that may have led to problems with my ear wax. Diane demonstrated high levels of professionalism and kindness throughout the appointment. I was also offered a hearing test to rule out any further problems and I was reassured by Diane of the results. At the end of my session, Diane explained the importance of softening ear wax with Olive Oil Spray and provided a product for me to use to prevent further dryness and itchiness. I couldn't have been happier with my care at Hidden Hearing. Thank you Diane!

17 de octubre de 2025
Opinión espontánea
Valorada con 3 estrellas sobre 5

Annual check up

My first visit to this branch of Hidden Hearing. Receptionist is extremely good. However my consultant initially didn’t seem to know much about me or why I was there and spent several minutes scanning the computer to find out. I think this should have been done before my appointment and thereby giving me confidence in my care. From then on my check up was carried out with professionalism - although no check of my ears or my hearing aids where done, just verbal questions about both.

16 de septiembre de 2025
Logotipo de Audika - Norwich

Respuesta de Audika - Norwich

Hello Susan,

Thank you for your review. We are sorry to learn that your appointment didn't go as you were hoping or we would expect.

Our Customer Services team will reach out to you shortly to understand a little more information so that we can follow up on your experience.

Kind Regards,

Customer Services
Hidden Hearing Ltd

0800 740 8796 / 01622 775191
contact@hiddenhearing.co.uk

Valorada con 5 estrellas sobre 5

First class service

Jerry at Norwich office could not have been more helpful, attentive and professional at all times. Really worked hard to set everything up. In the end I decided not to have the hearing aids, and he was very supportive and accepted my decision without any quibble. When I do decide I really need them I'll certainly go back to Jerry at Norwich. Cannot praise all the staff enough.

4 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Superb

Superb, looked after really well and put at ease with everything explained.After 3 weeks of suffering (and bad advice) i now feel liberated. Plus i got a free hug. Many thanks again!!

29 de agosto de 2025
Opinión espontánea

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