Kerry was very pleasant and helpful as always and gave me excellent advice about how to deal with my itchy ears issue. She has written to my GP and I will also be contacting a dermatologist.
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Consulta las opiniones de los clientes
Made to feel very welcome by the receptionist. The practitioner, sorry can't remember his name, gave us a warm welcome and took us into the room. He made sure we understood what the test involved, ex... Ver más
My hearing test was not only thorough but I was informed about what was happening and about the results as they happened. I was advised on which hearing aid I would get the most benefit from and the c... Ver más
The location of premisis is central, the building is compact and dedicated to hearing, the staff were welcoming and friendly, knowledgeable, and helpful. It is difficult to think how it could have be... Ver más
4,9
Excelente
128 opiniones
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Excellent treatment.
Thorough preliminary examination revealed build up of wax with hearing impaired as a consequence. Appointment to clear wax made for later the same day.
Effective treatment with an excellent result. Follow up visit planned.
Excellent attention from thoroughly professional staff for which I am grateful.
4 de septiembre de 2025
First class
First class service. Was made at ease and everything explained what would happen. She kept me informed and relaxed about what was getting done. For my ear wax removal
Would recommend hidden hearing Easy to deal with and will use in the future
29 de agosto de 2025
Opinión espontánea
Hearing test was very easy and done…
Hearing test was very easy and done very efficiently The lady doing the test was very good explained everything they were going to do in detail to my husband and I as it was just my husband getting the test as one of my ears was blocked with wax. Appointment was booked for another day
13 de agosto de 2025
Great communication
Great communication, and a wonderful friendly manner from Kerry.
9 de agosto de 2025
Very friendly staff
Very friendly staff, very helpful and thorough too, would highly recommend
24 de julio de 2025
Staff excellent and efficient
24 de junio de 2025
A difficult job.
A difficult job done well. Hearing returned with grateful thanks.
21 de junio de 2025
First class service and the gentleman…
First class service and the gentleman took his time and explained everything he is doing so knowledgeable best company for service and strongly recommend them to anyone...
13 de junio de 2025
I visited for ear wax removal
I visited for ear wax removal. The staff were friendly and explained everything. The procedure was quick, effective and very comfortable.
30 de abril de 2025
Expertise of the audiologist.
16 de abril de 2025
Very professional felt at ease…
Very professional felt at ease excellent communication.
12 de abril de 2025
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Mixed feelings.
My hearing test was terminated due to wax in my ear. My fault. However it was a little disappointing that I could not have my ears dewaxed while I was there.
4 de abril de 2025
Respuesta de Audika - Perth
Good morning, Mr Anderson,
Thank you for your 3-star review. We are sorry to hear of your disappointment, unfortunately we are unable to proceed with a hearing test if there is wax present. Also, wax removal is provided by a different member of our team who was unfortunately unavailable on the day of your appointment.
I can see that you have an appointment booked with us for wax removal this week.
If we can help further, please contact our customer services team on 0800 740 8796
Kind Regards
Customer Services
Hidden Hearing Ltd.
Friendly staff and absolutely efficient…
Friendly staff and absolutely efficient and competent.
19 de marzo de 2025
Welcoming and friendly staff
Welcoming and friendly staff. Explained what to expect during my appt and for any follow up.
19 de marzo de 2025
Very helpful and thorough audiologist.
Very helpful and thorough audiologist.
27 de febrero de 2025
Opinión espontánea
Detailed analysis and very full check…
Detailed analysis and very full check up communicated in a relaxed positive manner.
20 de febrero de 2025
The staff were excellent the testing…
The staff were excellent the testing was very professional but the booking system was poor we had to confirm our booking three times and still only had one of the two booked appointments the staff were great and we managed to get both checked as I need an earwax removal
23 de enero de 2025
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