Austin's Funeral Service Opiniones 1907

TrustScore: 5 sobre 5

5,0

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Austin: Susannah and Team, I really can't begin to thank you enough for the way you handled Dad's funeral. From the first day we met with you and Sharon, we were treated with compassion and profe... Ver más

Valorada con 5 estrellas sobre 5

I was very happy with the service I received from Austins. Right from the moment we went to see Kellie at the Welwyn office through to the service itself everyone we had contact with was caring and he... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I would like to express my deepest thanks and gratitude for making my mum's funeral a truly moving day. Your staff were so very respectful and sincere in their conduct. Simon Drane was excellent... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I would like to thank everyone one, from the people I met at first contact (Sharon & Claire ) to the staff members and Nikki at the crematorium for the professional approach to what was a difficu... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Director de servicios funerarios
  2. Cementerio
  3. Servicio de cremación
  4. Funeraria
  5. Servicio de limusinas
  6. Parque conmemorativo

Escrito por la empresa

Independent Family Funeral Director with Private Crematorium and Memorial Gardens


Información de contacto

5,0

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Right from my first contact until after…

Right from my first contact until after the funeral Austin's were excellent in every aspect. Kelly was very caring and professional and Gary and the team were great on the day despite the rain. Thanks again. Would recommend Austin's without hesitation.

15 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

A Very Professional Funeral Service

As a family we have used the services of Austin's before. We find them to be very sympathetic, helpful and professional. Nothing is too much trouble and they gently guide you through the process of bereavement, which can be very emotional.

27 de enero de 2026
Valorada con 5 estrellas sobre 5

Thank You Austin’s

We were very pleased with the way that Austin’s helped us when we lost our Dad. The team guided us, listened to us and responded sensitively from our initial shock, to planning the funeral and directing the funeral on the day.

18 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely fantastic

Absolutely fantastic - as a family, we lost our mum 6 months previous, then dad, so very hard but Tina made it all so much more lighter and helped us through very difficult times - an asset to Austins.

29 de enero de 2026
Valorada con 5 estrellas sobre 5

SpecialDay for my Dad

Fantastic service from people who really care. From font of house to the drivers etc all showed love and care for us all.

12 de enero de 2026
Valorada con 5 estrellas sobre 5

Somber moments turned into a calming process.

I simply cannot fault any of the process given by Austin's in regards to the care of my late partner, loosing your partner at any age is extremely difficult, but Austin's made this part of his final journey so calming.
From first consultation to his final journey, nothing was ever too much trouble. I cannot explain my gratitude towards any of the team members.
Special thanks go to Gary who made my partner's funeral as bright as it could be with your light hearted jokes in the car, this was a great addition, as my partner would have also been cracking jokes that day.
Thank you really does not cover it. I am deeply grateful for everything.

3 de diciembre de 2025
Valorada con 5 estrellas sobre 5

Austins are Excellent

At a sad time Tina made the whole process very easy & gave us some wise advice. At all times we felt listened to, supported & that we were in safe hands. Everything was dealt with very quickly & efficiently. This meant we could get on with other things knowing that the funeral was going to go smoothly.
We would highly recommend Austins.

26 de enero de 2026
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Respuesta de Austin's Funeral Service

Thank you for your kind works regarding the service you received from Tina. I am delighted that all went well. Warm wishes, Claire Austin

Valorada con 5 estrellas sobre 5

We received an exceptional service

We received an exceptional service and felt very well looked after from all the staff.
Nothing was too much trouble and all our requests were carried out from start to finish.
All the family was grateful for the personal service we received. Thank you

3 de febrero de 2026
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Respuesta de Austin's Funeral Service

Thank you for your positive review. I have passed your thanks to our Team. Kind regards, Claire Austin

Valorada con 5 estrellas sobre 5

Just like other funerals we have…

Just like other funerals we have organised with Austin’s everything went perfectly from start to finish .the staff are professional and compassionate .we were kept informed throughout the process which made the whole experience much easier to cope with

23 de enero de 2026
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Respuesta de Austin's Funeral Service

I am delighted that all went well and thank you for your positive feedback. I have passed your thanks to our Team. Kind regards, Claire Austin

Valorada con 5 estrellas sobre 5

Brilliant personalised service…

Brilliant personalised service throughout. Lovely relaxed environment. All staff were very compassionate, friendly and helpful. Extremely professional throughout.
Cannot recommend highly enough-very pleased we chose Austin’s; they took all the stress.

3 de febrero de 2026
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Respuesta de Austin's Funeral Service

Thank you for your kind review. I am delighted that all went well. I have passed your thanks to our Team. Regards, Claire Austin

Valorada con 5 estrellas sobre 5

Hayley and Veronica was both amazing…

Hayley and Veronica was both amazing .and Gary from Harwood park also looked out for me and my sister .
5 star service all round
My mum would be proud as she now has joined her mother and farther.

3 de febrero de 2026
Logotipo de Austin's Funeral Service

Respuesta de Austin's Funeral Service

Thank you for your review. I am delighted that all went well. I have passed your thanks to Hayley, Vee and our Team. Regards, Claire Austin

Valorada con 5 estrellas sobre 5

Direct Cremation

From the initial telephone call to your office through to arranging to collect ashes your service has been first class.
We were treated with respect and compassion which made the whole process so much more bearable.
Thank you all

29 de enero de 2026
Valorada con 5 estrellas sobre 5

Very professional. First class.

Very professional, easy to talk to staff, made you feel comfortable. Everything went according to plan. The staff went out of their way to make sure I had the exact music I wanted. Have used them before. Can highly recommend them.

13 de enero de 2026
Valorada con 5 estrellas sobre 5

Experience was excellent

Experience was excellent. Teresa at the Harpenden Branch could not have been more helpful.
Undertakers on the day of the funeral were very helpful - Would highly recommend the use of Austin's Funeral Services

29 de enero de 2026
Valorada con 5 estrellas sobre 5

For Michael Nelson

We were made to feel at ease, there was no rush and no pressure. The Celebrant that was recommended was was also perfect for our Family. the Funeral was as my Husband would have wanted.

16 de enero de 2026
Valorada con 5 estrellas sobre 5

The Perfect Sendoff

It was indeed a pleasure to meet every member of the Austen staff who handled all aspects of the day with care and dignity. It makes it easier to handle the sad occasion when everything is carried out so perfectly.

5 de enero de 2026

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