Austin: Susannah and Team, I really can't begin to thank you enough for the way you handled Dad's funeral. From the first day we met with you and Sharon, we were treated with compassion and profe... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I was very happy with the service I received from Austins. Right from the moment we went to see Kellie at the Welwyn office through to the service itself everyone we had contact with was caring and he... Ver más
La empresa ha respondido
I would like to express my deepest thanks and gratitude for making my mum's funeral a truly moving day. Your staff were so very respectful and sincere in their conduct. Simon Drane was excellent... Ver más
La empresa ha respondido
I would like to thank everyone one, from the people I met at first contact (Sharon & Claire ) to the staff members and Nikki at the crematorium for the professional approach to what was a difficu... Ver más
La empresa ha respondido
Información sobre la empresa
- Director de servicios funerarios
- Cementerio
- Servicio de cremación
- Funeraria
- Servicio de limusinas
- Parque conmemorativo
Escrito por la empresa
Independent Family Funeral Director with Private Crematorium and Memorial Gardens
Información de contacto
74A High Street, SG1 3EA, Stevenage, Reino Unido
- 01438 316623
- funerals@austins.co.uk
- austins.co.uk
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Right from my first contact until after…
Right from my first contact until after the funeral Austin's were excellent in every aspect. Kelly was very caring and professional and Gary and the team were great on the day despite the rain. Thanks again. Would recommend Austin's without hesitation.
A Very Professional Funeral Service
As a family we have used the services of Austin's before. We find them to be very sympathetic, helpful and professional. Nothing is too much trouble and they gently guide you through the process of bereavement, which can be very emotional.
Thank You Austin’s
We were very pleased with the way that Austin’s helped us when we lost our Dad. The team guided us, listened to us and responded sensitively from our initial shock, to planning the funeral and directing the funeral on the day.
Austins were very professional from…
Austins were very professional from start to finish. The staff were so caring all through the steps needed to go from planning to the day of the funeral. Nothing was too much bother for them.
Absolutely fantastic
Absolutely fantastic - as a family, we lost our mum 6 months previous, then dad, so very hard but Tina made it all so much more lighter and helped us through very difficult times - an asset to Austins.
SpecialDay for my Dad
Fantastic service from people who really care. From font of house to the drivers etc all showed love and care for us all.
Somber moments turned into a calming process.
I simply cannot fault any of the process given by Austin's in regards to the care of my late partner, loosing your partner at any age is extremely difficult, but Austin's made this part of his final journey so calming.
From first consultation to his final journey, nothing was ever too much trouble. I cannot explain my gratitude towards any of the team members.
Special thanks go to Gary who made my partner's funeral as bright as it could be with your light hearted jokes in the car, this was a great addition, as my partner would have also been cracking jokes that day.
Thank you really does not cover it. I am deeply grateful for everything.
Austins are Excellent
At a sad time Tina made the whole process very easy & gave us some wise advice. At all times we felt listened to, supported & that we were in safe hands. Everything was dealt with very quickly & efficiently. This meant we could get on with other things knowing that the funeral was going to go smoothly.
We would highly recommend Austins.

Respuesta de Austin's Funeral Service
We received an exceptional service
We received an exceptional service and felt very well looked after from all the staff.
Nothing was too much trouble and all our requests were carried out from start to finish.
All the family was grateful for the personal service we received. Thank you

Respuesta de Austin's Funeral Service
Just like other funerals we have…
Just like other funerals we have organised with Austin’s everything went perfectly from start to finish .the staff are professional and compassionate .we were kept informed throughout the process which made the whole experience much easier to cope with

Respuesta de Austin's Funeral Service
Brilliant personalised service…
Brilliant personalised service throughout. Lovely relaxed environment. All staff were very compassionate, friendly and helpful. Extremely professional throughout.
Cannot recommend highly enough-very pleased we chose Austin’s; they took all the stress.

Respuesta de Austin's Funeral Service
Hayley and Veronica was both amazing…
Hayley and Veronica was both amazing .and Gary from Harwood park also looked out for me and my sister .
5 star service all round
My mum would be proud as she now has joined her mother and farther.

Respuesta de Austin's Funeral Service
Direct Cremation
From the initial telephone call to your office through to arranging to collect ashes your service has been first class.
We were treated with respect and compassion which made the whole process so much more bearable.
Thank you all
Very professional. First class.
Very professional, easy to talk to staff, made you feel comfortable. Everything went according to plan. The staff went out of their way to make sure I had the exact music I wanted. Have used them before. Can highly recommend them.
Experience was excellent
Experience was excellent. Teresa at the Harpenden Branch could not have been more helpful.
Undertakers on the day of the funeral were very helpful - Would highly recommend the use of Austin's Funeral Services
For Michael Nelson
We were made to feel at ease, there was no rush and no pressure. The Celebrant that was recommended was was also perfect for our Family. the Funeral was as my Husband would have wanted.
We were very happy with all of Austin's…
We were very happy with all of Austin's services we have used you for many years
We have also recommended them to other people
Really pleased with my experience
Really pleased with my experience - the staff are respective, informative, and helpful - i would highly recommend this service
The Perfect Sendoff
It was indeed a pleasure to meet every member of the Austen staff who handled all aspects of the day with care and dignity. It makes it easier to handle the sad occasion when everything is carried out so perfectly.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.







