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Valorada con 1 estrellas sobre 5

Ripped off at last. I've been renting cars in 4 continents for nearly 3 decades and I've avoided being ripped off, but this Easter, during a visit to Ireland, AutoEurope got me, to the tune of +220 eu... Ver más

Valorada con 5 estrellas sobre 5

When booking car in USA you always get some hidden fees. Which for a state of mind of a common EU citizen is not less than annoying. As long as my browsing skills reach Autoeurope is the only car rent... Ver más

Valorada con 4 estrellas sobre 5

I've had success with Auto Europe in the past but this time I encountered a problem. I kept getting a message that cars were not available for my choice of vehicle and pick-up location. There was no... Ver más

Valorada con 5 estrellas sobre 5

The ‘deal’ was set out clearly, including the total upfront for the full insurance. It was easy to follow the steps to book the vehicle. Website is reasonably clear and easy to navigate - priced in Eu... Ver más

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3,8

Muy bueno

TrustScore: 4 sobre 5

256 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,8

Todas las opiniones

(256)

3 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

как сдать авто в аэропорту Шарльлеруа

Бронирование прошло отлично. Были очереди к стойке, так что смело проходите в свое время без очереди к стойке. Заказанного авто Peugeot 208 не было и нам предложили вместо нее другое авто - Ford Kuga за туже цену. Парковщик рассказал как пользоваться незнакомым авто. Однако, при сдаче авто очень трудно найти стоянку... Обратите внимание: во флаере указан путь, но при въезде на паркинг, смотрим вверх и находим свою зону на табличках. Отдельно (самая левая) рядом будет желтая табличка Hertz, но наш въезд еще левее данного (всего там 4 или 5 въездов). Не забудьте фото-видео при приеме авто, потом это все проверяют, несмотря на приобретенную полную страховку с франшизой 0 евро! (около 130-140 евро за 5 дней).

23 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Free Extra Driver

Found a great value deal with extra driver added free at a price I couldn't match anywhere else. In recent years I have found Auto Europe to b ethe best value.

27 de agosto de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid their Insurance Offering

When collecting the car for the car hire company, I discovered that the insurance over paid for at the time of booking, only entitled me to a 3 party settlement situation. In short if the car got damaged I had to pay the car hire company and then try and claim it back via Auto Europe. I ended up taking out another policy directly with the car hire company because if the car was damaged it would have been cheaper in the long run

16 de julio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Horrible switch from promised car on voucher

I booked a SUV for a 10-day trip from Granada, Spain to France, and I wanted an SUV. My voucher from Auto Europe called for a VW T-ROC or similar. Usually, I have no problem with a "similar" option, but in this case the Europcar office at Granada Airport gave me an old, beat-up Ford Kuga with 50,000 km and a list of existing damages, dents, scratches and dings as long as your arm. The left rear tire had a slow leak, so I had to pump air in the tire every few hundred Km. The Speed limiter malfunctioned, and switched to a max speed of only 50km, and engaged the brakes while I was cruising on a very crowded motorway at 130km!! The rapid deceleration was extremely dangerous, and I was lucky that the only result was a lot of horn-blowing angry motorists. Then, when we reached the hotel, I opened the hatchback and the whole plastic fascia on the inside of the rear window crashed down. This was comprised of plastic pieces that are supposed to be snapped into place, but frankly I could not be bothered to fix it, as I am not tall enough to reach the inside of the hatchback when it is raised. The "Lane-Keeping" system also did not work right, and the Cruise Control option was unusable because it required an automatic engagement of all the "safety" features like Lane-Keeping and crash proximity, etc.. Then, 5 days into our 10-day trip, Apple Car Play stopped working. All in all, this car should have been retired from the rental fleet long ago.

5 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent phone expert experience

I was having an issue while booking online and therefore called the phone line support. The Agent was brilliant! Solved all my problems, was to the point and sharp on the details. I wish all the phone support agents were like this!

14 de julio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Absolute scam!!! Stay Clear!!!!

Absolute scam!!!

I booked a car and added insurance through Auto Europe LLC. The agent for the car was Europcar who tried to tell me the insurance was not valid and that I had to pay more for a bigger car.

Once I got the car, Had the holiday and returned the car, I was charged £1,150 from Europcar for 2 x EV charging cables.... The car was a diesel!

Auto Europe LLC did not help once! Claimed it had nothing to do with them. The insurance would not help as this is just for damage!

3 Months later and I had to get my card provider to get me my money back and still not reply in any emails from Auto Europe!!

STAY CLEAR!!

4 de julio de 2024
Opinión espontánea

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