Autostrada AS Opiniones 

This is a company that doesn’t give a shit about any body other than its self they will lie to your face and make excuses to you the so called expert person who runs this outfit is a liar and a two faced criminal never deal with this corruption company .i brought a car from them it took me 12 months to get the problem fixed which was done by a professional company and not the bunch of thieves that i bought the car from please avoid this company

Very poor company to deal with, bought a vehicle from them which had a few issues, they took it back for over a week with no offer of a courtesy car, they managed to fix one fault which returned a couple of months later, the other faults where not addressed and blatantly swept under the carpet, I didn’t expect to get a used car without any problems but you should get a car that at least runs correctly, especially when one of the intermittent faults was potentially dangerous I would have expected the level of aftercare to be taken more seriously, this company only seems to take their profit seriously, I have now paid to get the car fixed costing over £2000 pounds on a car purchased for £7500, disappointed all round with the service provided by this company

Fantastic dealership in Bristol, these guys go above and beyond!
I purchased a Mustang here 3 years ago, which has since been issued a warranty recall for welding not done properly during manufacture.. Ford have tried repeatedly to not obligate the repair and have presented loophole after loophole (typical Ford behaviour).
Despite having no obligation to do so, these guys wrote me letters and assisted in every way in my dispute with Ford (which may well now get rectified). Couldn't praise them enough, great attitude to customer care.

I reserved a car two weeks ago, then didn't purchase it. Was promised a refund two weeks ago, but as yet, there's been no refund. Two phone calls last and with promises of a callback from the accounts team, and promises of the refund being actioned, there's no refund. I'm livid

They are scammers and have the court corrupt ! The sell damaged cars with add that say the car never had a crash - The mechanic is totally incompetent and knows nothing about the brand so charging big cost for just use a pc to fix the car - no knowledge of repairs and just charge parts that is ok - They cost me 120.000 kr on repairs on à car I buy with 45k km - The used cars they sell are like they buy them with no fix before reselling and when you complained they just loose time to you give up - They have so many court cases that if registered would shock you - STAY AWAY FROM THIS CORRUPT SCAMMERS or prepare to spend a fortune !!!

Ik heb een BMW X5 gekocht van rond de 50.000 euro met een landelijke Bovag garantie
Ik heb eerst een auto gekocht een Volvo XC90- Hybrid
maar daar ben ik 3 keer mee weggesleept dus heb ik besloten deze terug te geven
Dat duidelijk aangegeven bij koop BMw dat ik noig een administratieve uitdaging had,
Wel de BMW gekocht in de sneeuw kreeg hem moeilijk mee want het was glad
Half gereden (30 min) (toen kreeg ik al telefoon waar ik was.... eh ik ben bezig met 50K te kopen, ik rij daarnaast 8000km per maand gaat echt wel over iets) met echtgenote en gekocht onder voorbehoud van financiering
Ik heb ze netjes op de hoogte gehouden en het duurde toch wel erg lang met de afwikkeling van de financiën

op de dag van aflevering aangegeven door lease maatschappij is het geld er niet door vage omstandigheden buiten schuld om van Autostrada

Dus de aut werd niet meegegeven ik rij vanuit het midden van het land naar Roosendaal en krijg het onderweg te horen geen aflevering

veel heen en wee rgebeld en auto toch afgeleverd maar....
remlichten doen het niet achterbak geen verlichting geen rolhoes en 3500 meer km gereden naar in de advertentie erg slecht
Maar ook schaden aan bumper en spatbord en onder bumper (gebruikersschade!!! volgens Autostrada en was wel bekend maar moet ik zelf ontdekken!)
Hoe dan... 40 punten check ja ja

ik sluit me aan bij vorige slecht review wees eerrlijk oprecht en vooral klantvriendelijk
Nu in ieder geval een klant voor nu en de toekomst minder over en bij geschil met grote impact een juridisch conflict
Dan zijn we denk ik lekker opgeschoten

Veel succes Autostrada maar in het vervolg zonder mij.

Fra le autostrade più care d’Italia, la A5/E25 merita ormai di essere definita senza mezzi termini una delle più scandalose. Un’infrastruttura che sembra sospesa in un limbo eterno di lavori in corso, cantieri che non finiscono mai e deviazioni continue che trasformano ogni viaggio in un percorso a ostacoli.
Niente autogrill realmente utili nelle tratte più dissestate, nessun servizio adeguato, solo disagi. Gli ingorghi causati dai cantieri sono diventati la normalità: ore perse a guardare file interminabili che avanzano a passo d’uomo.
E poi il paradosso più grave: un ponte che sosteneva l’autostrada, dichiarato a rischio crollo. Hanno realizzato una deviazione d’emergenza… e poi lo hanno lasciato lì, abbandonato a se stesso, come se la sicurezza fosse un dettaglio secondario.
Se questa autostrada deve restare in queste condizioni, almeno abbiate il coraggio e il rispetto di ridurne i costi. Perché far pagare così caro uno scempio del genere è un insulto a chi la percorre ogni giorno, in attesa che venga finalmente resa degna di questo nome.

Graag wil ik mijn teleurstelling uitspreken over de manier waarop ik onlangs ben geholpen bij mijn interesse in een Volkswagen Polo.

Vanaf het begin verliep de communicatie stroef. Toen ik vragen stelde over de opties van de auto, werd daar óf niet op gereageerd óf zeer onvriendelijk met opmerkingen zoals: “Als het niet in de omschrijving staat, dan is het er niet.” Dit komt op mij als klant erg ongeïnteresseerd en arrogant over. Zeker als je probeert een auto te verkopen, mag je een meer klantvriendelijke houding verwachten.

Verder vroeg ik of er nog wat met de prijs te doen was. Ik kreeg €450 korting op een auto van €16.450. Prima, ik gaf aan akkoord te zijn en wilde graag langskomen. Toen ik de volgende dag navraag deed over de duur van de huisgarantie, bleek ineens dat deze niet meer gold vanwege de korting. Dit was niet eerder gecommuniceerd. Als ik hier niet naar had gevraagd, had ik dit niet geweten. Korting geven, maar tegelijkertijd iets laten vervallen zonder het expliciet te melden, voelt voor mij niet als eerlijk of transparant zakendoen.

Mijn verzoek aan uw bedrijf: wees vriendelijker en duidelijker in uw communicatie. Klantgerichtheid en openheid kunnen echt het verschil maken in een aankoopproces, zeker bij een grote aankoop zoals een auto.

Collected my new to me car but had a starting issue. Spoke to Autostrada who said have it looked at locally as I live in the Midlands. I had to wait nearly a month as the repair garage was so busy. However, once checked over it was diagnosed with a sick battery. As it was an AGN battery it was expensive, however, no quibble from Autostrada who paid it promptly and directly. Many thanks for a really professional service and for looking after me 100% Highly recommended.

Brought my car last Saturday so helpful and friendly They leave you alone to make your own choice. But there for any help needed would definitely be use them again and recommend to friends and family

Not trust worthy

This occurred in 2019/2020.

I viewed a vehicle in the rain (my mistake) but please hear my story.

Placed a deposit after viewing the car with some interior damage, I was told it would be fixed and verbally told and confirmed if I wasn't happy I'd receive a full refund.

I saw the quality of the alloys in the shop and was offered with no extra charge for the ones on the car to be painted, I said yes if that's not a hassle.

I came back a week later and the car looked awful in the light with paint damage all over, the wheels had also been hastily spray painted and looked dreadful (obviously a rattle can job). The interior damage was just wiped with polish to cover any marks or damage to the upholstery.

I said I wasn't happy, they offered to fix the issues, I agreed and returned two days later with them all being the exact same. They tried to push the sale on me regardless and said I had to due to signing a contract. After I refused multiple times this was dropped.

They said they'd refund me within a week, a month later I still didn't have a refund. I called daily with the same spiel others had about the finance department etc.

Finally they called and offered me less than half of the original deposit even though I'd seen they had since sold the vehicle for more than previously asked.

No honesty in the sales team and blatant poor communication on purpose to put people off recieving money back.

The time, effort and anxiety over this alone was enough for me to write this review having recently spoken about it with a friend.

At the garage, confirmed email for delivery. Still waiting and waiting. It has been 90 mins and counting.

A complete waste of time. Why confirm and leave a customer waiting.

Do not trust what the confirm!

They are the Scammer, I don't recommend buying any vehicle from them. They wasted my time and demanded more money on the warranty then the warranty company itself. Very poorly managed company.

Super geholpen en we hadden afgesproken vrijdag dat ie klaar zou zijn hij belde me dezelfde dag dat ik hem kon halen super service

These people tried to buy my car when I listed it. They said they did their research and offered me $5000. I sold it in 1 day for the full price of $12,500. So not deal with these people. They are clearly unethical and will try to rip you off!!

Dangerous bus ride.The driver Almost caused a car accident due to high speed.
Dirty and smelly bus. Rude staff.
Cash is king: you can have problem paying with card.

Bought a Peugeot 3008, great experience and lovely car, only negative thing is that I cancelled warantywise within the 30 day cooling off period, who said go back to dealer and a refund should be issued within 7 days, after contacting autostrada for a refund well over two weeks ago, and reminder emails, I am still waiting, will give them a few more days, then I suppose drive back there and ask where it is, will update review in due course, hopefully with a happy ending because apart from this I would recommend using them.

Delighted with the service when recently purchasing a new car. The vehicle was fully serviced, MOT'd and valeted ready for collection. Process from start to finish was great, including the collection at the airport. Definitely would recommend.

WARNING AVOID ..Please please don’t use this company.. avoid at all costs!!! They don’t even deserve one star, complete liars..

I see Audi on Cargurus @£25k I phone up Autostrada and ask is the £25k AUDI still available he replied “outside my window”.I rush down to view the car, and placed a reserve once I got home.

Today I went to finalise the purchase and the price had gone up £2k
(I showed the guy picture of the car with its price)..

THEY WONT SELL THE CAR AT THE ORIGINAL PRICE AND DENYED THEY RECEIVED A RESERVE WHEN THEY ASKED FOR £250..CONVENIENTLY WASN’T TAKE FROM MY BANK.

AVOID …. AVOID….AVOID
I will be taking advice from trading standards.

AVOID LIKE THE PLAGUE IS AN UNDERSTATEMENT My wife and I needed a bigger vehicle due to new additions to our family. We chose this company and made the dreadful decision in September of 2020 to purchase a late 2017 model vehicle from them. Barry Arthur and Phoebe were the people I dealt with and were nice enough(for obvious reasons). The car had alloy wheel damage and a chip in the windscreen which I wasn’t too bothered about but I still went ahead to jokingly ask Barry Arthur for an estimate to refurbish the wheels(even though I had just paid £22,450) and car advertised as “in stunning condition” but no.... He had one of his colleagues come around to view and and said he’d get back to me. I was also told the car had full dealer service history and that I’d receive it very soon. Like every other promise, document or email from them it never arrived, so I decided to get it from VW myself only to discover the car didn’t have a full service history. I then asked Autostrada for paperwork for a service they carried out and as you probably figured out by now that never materialised either. The only sign of a service was a screwdriver they left under the bonnet of my car. No problem. I kept calling and texting to request for these records but never even received a sticky note. A month later the check engine light came on. A quick obd2 scan gave the codes. I then communicated this to Barry Arthur and offered to take it to VW to have it checked but he insisted I bring it to them to sort out. At that point I thought “oh... what a nice guy” I dropped the car off and had to chase them up for updates before being told when it would be fixed. Some days later I was informed the car was “fixed”. I went to collect and was handed my keys with a smile. I asked for paperwork and was told it’ll be sent over to me. Sigh. After this period, the auto hold feature on the car would stick and not release whenever I stopped in traffic and most importantly at roundabouts. Another month or 2 later... one morning when I was leaving for work, the dashboard of the car lit up like a Christmas tree. This left me with no ABS, esc, parking sensors, and other safety features. Again I phoned Autostrada and was asked to bring the vehicle(in the state it was in) for diagnostics. After 2 different diagnostic machines being unable to detect the fault, the vehicle was driven to the back of the building by a staff member who later returned to say the fault was the rear right abs sensor so they’d order a new one. No problem. I had to drive the faulty car another 50 minutes back home. A few days later I returned to get the car fixed. After waiting for about an hour I was told the part was replaced but the fault still remained. I said ok. I have my pregnant wife with me so I can leave the vehicle if you can get me a courtesy car to take home. At that point I was told by the “mechanic” the car is fine to drive and “it’s not like it’s not safe”. I was told they couldn’t do anything then. Drove back another 50 minutes in the pouring rain with a pregnant woman and no safety features. I returned the car days later and again the fault was “fixed” with no paperwork provided. A month later the check engine light and all lights on the dash came back. An obd2 scan showed the same 2 faults. This time with no ebrake. I only found out after the car almost rolled away after i parked. I gave up at this point. To cut the story short. Car ended up with them for 3 weeks and I was given a moldy and damp courtesy car which gave my wife and i migraines to the extent we had to stop using it, forcing us to purchase a new car in order to continue with hospital visits and work. During the 3 week period I had to chase these people for updates at one point being told "its not like I have a magic wand to fix your car" and "even new cars go wrong all the time", "all you're doing is winding yourself up because I can't help you in any way" I only received a call that my vehicle "was fixed" after i threatened legal action and rejection. On returning the loan vehicle i was told i had an email from them. This email stated only 2 out of 7 things i stated in my rejection letter and other baseless claims all of which I have proof of. I was given my car keys again with no proof of any repair or invoice. My pregnant wife and I were literally forced to leave the "showroom" because Barry Arthur had something important to do. I am pursuing legal action and will be reporting them to trading standards. I have proof to back all of this up if you disagree. Just a note. Look at some of the names leaving these 5 star reviews, dates and look at the people followed by, and associated with this company on instagram(one I have met working there) . Avoid and thank me later. Update. As of 15th February 2021 these fixed faults are still present on the car. I contacted them to report this and was asked to get my solicitor to contact their customer care department