Available Car  Opiniones 

Sales staff listened to our requirements and worked with us within our budget. They were patient and kind , respecting our opinions and it felt like they genuinely wanted us to get the right car for us and not just palm us off with something not quite right just to make a sale. The staff; Joel, Lizzy and Joe all worked really hard to help us and nothing was too much trouble.

No one thing, just all round professional, helpful and polite

The staff are lovely and very polite, they helped me figure out what would be best for me :)

No pressure to buy, friendly staff happy to help when needed.

Helpful ,friendly, not pushy in your face sales people , they just let you browse but are there if you needed them

Danielle and Jamie were absolutely fantastic.

Professional service from start to finish all concerns answered quickly and efficiently
Would definitely recommend to others

From buying the car, I had a problem which they sorted out straight away no problem thank you

Everyone was very informative and helpful with no pressure at all. All questions answered clearly
Damien Knights was really knowledgeable and helpful answering about the 2 cars we considered. The Rebecca went through all the paperwork and negotiated the part exchange values. All information was covered she completed making the buying experience really good and memorable.
We will be recommending you to any friends we know thinking of changing.

Person who took us on the test drive knew nothing about the car so could not answer any questions. Inside was damp and they said it was due to the valet but inside was still dirty in places so not a risk I was going to take so chose an identical car to purchase instead. Long wait time when collecting the car as previous customers had arrived late so not their fault, however there were a lot of staff chatting to each other who appear to be doing nothing which was frustrating when your sat waiting for over 40 minutes to be seen. Car had to be sent back to valet as not cleaned properly on collection. Would have been nice to have been shown functions the car had on collection especially seeing as I have never had a new car with numerous buttons and gadgets before and no handbook. The staff however were very friendly and I love my new car and the overall experience was ok, I would go back but maybe staffing needs to be looked at as not a good impression seeing them in groups chatting and laughing when your waiting 40 minutes over you appointment time and they are doing nothing

The test drive was fab, we had such a lovely chap take us out, very friendly and very helpful as he was aware I was a nervous driver but he was lovely and settled me.
We then went to Jason to sort the finance out, he spent lots of time explaining the warranty available which I’m sure he would of made a commission on this, however when explaining the finance he was very quick and vague and not all had been explained but I’d be requested very quickly to sign several documents through my phone.
When I returned home and had chance to read the finance agreement we were very shocked to see over £5000 pound interest added to a £10000 loan, I contacted available car and spoke with Jason who wasn’t very helpful and said “ you know as well as I know your not going to pay that much interest, you could phone Motonova “ not very helpful or professional, we told him we’d buy the car outright and his response was “ I’ve got yo fill a new form out now” ( isn’t this is job ) !!
When we came to fetch the car the lady who dealt with us was lovely and made it a very enjoyable experience.
I conclude this review with a very big thank you to the two fab members of staff but very disappointed with Jason!!

No pressure ,no haggling,no stress ,just wanted a car ,That’s what I got !

From my first enquiry about my new car, the staff were very helpful. After a lot of viewing other sites, I chose Available cars with the best choice of cars.
From start, to collection of my car, I was very happy and want to thank Gareth particularly for his help and patience with me. The handover was exceptional
and so easy.

Great customer service great choice of cars
All unlocked and no pressure to buy

So visited available car again on 23rd September over chip to windscreen on car which i purchased earlier in the month. On the original test drive I did not have my licence on me so had to sit as passenger it was only when I purchased car and driving home that I noticed chip so , after getting a 2nd opinion at halfords they would not touch it as it had been filled and repaired already ok hands up I was not diligent enough and didn't spot it if I had i would have bought another car ... so the lady I dealt with yesterday was wonderful but my complaint is against the company who knew about the chip and I think should be honest with the customer as a new windscreen will not be cheap if repair does not hold up so folks you judge for yourself

The staff was absolutely brilliant very helpful. Made you feel relaxed while you choosing your car.

My car had a broken brake light so I couldn’t drive it home. I had to get an uber back which they paid for and it should be delivered tomorrow. I also had a set time to collect, got there early and had to wait for ages even though lots of people in the office.

The whole process was easy and simple, far more so than other places I have purchased cars from. The car looked new when collected, and delivered on the date agreed.

Very professional, thorough and considerate. All of the staff I met were excellent and the service I received was very good.