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BABYGO.UK Opiniones 

1077
TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

Ordered 2 pairs of BABYGO® Postpartum Leggings. I am uk size 14 post partum so ordered size L but the leggings delivered are so small they look like childrens leggings. Useless for me so very disappoi... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Our family purchased the magnetic cupboard lock kit 3 years ago and loved it. We found ourselves in need of another key and some sticky attachments. When I reached out to customer service and spoke t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I still have not received the product I have ordered, so cannot review it. But Lucy from customer service was absolutely amazing and helpful and she is the reason I was not even tempted to check for s... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Super speedy delivery and gorgeous item Silky soft PJs perfect for my daughter with sensitive skin. Lovely pattern - she’s obsessed. Been using BabyGo PJs for a while and they are one of the best!... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de maternidad
  2. Tienda de ropa para bebés

Sobre BABYGO.UK

Escrito por la empresa

BABYGO is a UK brand dedicated to supporting parents through pregnancy, postpartum recovery, and the early years of raising a child. We design practical, thoughtfully made products that aim to make everyday life easier, more comfortable, and safer for families.

We created BABYGO with a simple belief: parenting products should genuinely help. Pregnancy and the early months with a newborn can be an exciting but demanding time, and our goal is to provide products that support parents through each stage of that journey. Every product we create is developed with comfort, practicality, and quality in mind.

Our range includes maternity and postpartum essentials, bestselling postpartum leggings, nursing bras, birthing balls, baby sleepwear, and child safety products. We listen closely to feedback from parents and continually refine our products to ensure they meet real needs. This approach has helped our products become trusted by families across the UK and internationally.

Customer experience is central to everything we do. We aim to provide fast delivery, responsive support, and products that live up to the expectations of the parents who choose BABYGO. Over the years we have been proud to serve hundreds of thousands of customers, many of whom return to us again as their families grow.

At BABYGO, we are passionate about creating reliable, well-designed essentials that support parents during one of the most important and memorable times of their lives.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,4

Todas las opiniones

(1077)

527 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great products at reasonable prices

Great products at reasonable prices. Good quality and lovely materials

9 de mayo de 2026
Opinión espontánea
Logotipo de BABYGO.UK

Respuesta de BABYGO.UK

Hi Bryony,

Thank you so much for your lovely review! 💕 We’re thrilled to hear you’re happy with the quality, materials, and value of our products.

Lucy, BABYGO Team

Valorada con 4 estrellas sobre 5

The products are good except the…

The products are good except the nursing pillow. The quality is bad for both, the pillow and pillow cases. Also the parcel goes for a long time, about a week or so.

4 de mayo de 2026
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Respuesta de BABYGO.UK

Hey Khrystyna,

Thank you for your feedback, We’re glad to hear you’re happy with some of the products, though we’re really sorry to hear the nursing pillow and pillowcases didn’t meet your expectations.

We’d really appreciate the opportunity to look into this further for you. Please could you reach out to us directly so we can help resolve your concerns? We’re here to make things right and ensure you’re fully supported.

Thank you again for taking the time to share your experience.

Lucy, BABYGO Team

Valorada con 5 estrellas sobre 5

The babygo airmash baby carrier is…

The babygo airmash baby carrier is truly amazing and definitely makes life easier.
It is really easy to put on and I can undo with one hand. Exactly what I needed.

10 de mayo de 2026
Opinión espontánea
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Respuesta de BABYGO.UK

Hi Csilla,

So happy to hear you’re enjoying your BabyGo AirMesh Baby Carrier!

We’re thrilled it’s proving practical, comfortable, and easy to use 💖 Thank you for your support!

Lucy, BABYGO Team

Valorada con 5 estrellas sobre 5

Very quick delivery

Very quick delivery
Prevents back and tummy aches during 3rd trimester. Made the evenings more comfortable after wearing it all day.

5 de mayo de 2026
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Respuesta de BABYGO.UK

Hey there Kate,

Thank you so much for your review! 💖 It’s wonderful to know the support helped prevent aches and made your third trimester more comfortable.

Lucy, BABYGO Team

Valorada con 5 estrellas sobre 5

Arrived quickly

Arrived quickly, pleased with item

1 de mayo de 2026
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Respuesta de BABYGO.UK

Hi Anita,

Thank you so much for your review!

We’re delighted you’re pleased with your item and the speedy delivery 🚚💕

Lucy, BABYGO Team

Valorada con 5 estrellas sobre 5

Come fast

Come fast. Easy to wear. Very light

4 de mayo de 2026
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Respuesta de BABYGO.UK

Hey there Oksana,

We really appreciate your review! 😊 So glad you found it light, comfortable, and easy to wear.

Thank you for your support!

Lucy, BABYGO Team

Valorada con 5 estrellas sobre 5

Very quick delivery of the c-section…

Very quick delivery of the c-section binder. I haven’t had a c-section, I brought the binder as an extra support garment to wear whilst my medical support girdle is in the wash and it’s proved to be a good purchase. Comfortable too which is a bonus, thank you 🤗🤗

4 de mayo de 2026
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Respuesta de BABYGO.UK

Hi there,

Thank you for the fantastic review! ⭐

We’re delighted to hear the item has worked well as an additional support garment and that you’re finding it comfortable too 😊 Wishing you all the best and thank you again! 💕

Lucy, BABYGO Team

Valorada con 5 estrellas sobre 5

Fast shipping received the birthing …

Fast shipping received the birthing ball true to colour beautiful very happy with the purchase

30 de abril de 2026
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Respuesta de BABYGO.UK

Good morning!

Thank you for the fantastic feedback! 📦✨

It’s wonderful to know you’re very happy with your birthing ball and the speedy delivery. We truly appreciate your support!

Lucy, BABYGO Team

Valorada con 5 estrellas sobre 5

Arrived promptly and in perfect…

Arrived promptly and in perfect condition

1 de mayo de 2026
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Respuesta de BABYGO.UK

Hi Barbara, Thank you so much for your lovely review 😊

We’re delighted to hear that your order arrived promptly and in perfect condition.

We really appreciate your support and kind feedback!

Lucy, BABYGO Team

Valorada con 5 estrellas sobre 5

Next day delivery, quality product

Next day delivery! Lovely product, helps provide a much needed good night's sleep. 😴

1 de mayo de 2026
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Respuesta de BABYGO.UK

Hey there Pamela, Thank you so much for your lovely review 😊

We’re delighted to hear that your order arrived the next day and that you’re so happy with the product.

It’s wonderful to know it’s helping you get a much-needed good night’s sleep! Thank you again for your support and kind feedback.

Lucy, BABYGO Team

Valorada con 2 estrellas sobre 5

Won’t buy again, refunds are slow and require chasing

Bought two pairs of leggings in one order. One pair arrived really quickly and took well over a week for the other pair. Neither fitted me properly and felt like they would just ride down over my bump. Sent both back, can see from the Evri Tracking when it arrived back at their warehouse and have had absolutely no confirmation from BabyGo that they have received them. Waited the 7 days they state on their website and followed up with customer services last Friday, who told me the team would look into it on Monday. Granted Monday was a bank holiday but we are now on Wednesday and I have had no update from BabyGo. I have chased customer services again this morning but I am becoming increasingly frustrated by the situation. For a company that sells online their return and refund process should be much easier.

6 de mayo de 2026
Opinión espontánea
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Respuesta de BABYGO.UK

Hi there Amy,

Thank you for taking the time to leave your feedback and we’re really sorry to hear about the frustration this situation has caused.

I completely understand how concerning it is when a return feels delayed, especially when tracking shows the items have arrived back with us. Our returns team are currently working through a higher volume than usual, which may have caused a delay in confirming receipt and processing your refund.

I can see that I have personally been in contact with you this morning regarding the refund and can see this has been actioned.

I am so sorry for the inconvenience and appreciate your patience whilst I resolved this for you.

Kind regards,
Lucy, BABYGO Team

Valorada con 5 estrellas sobre 5

Great quality

Great quality, stretchy fabric, quick delivery

27 de abril de 2026
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Respuesta de BABYGO.UK

Hi Chloe! Thank you so much for your lovely review ✨

We’re delighted to hear that you’re happy with the quality, stretchy fabric, and quick delivery.

We really appreciate your support and kind feedback!

Lucy, BABYGO Team

Valorada con 5 estrellas sobre 5

I love babygo!!

I love babygo!!! I have never been disappointed with an order or customer service. Delivery has always came within two or three days and everyone I have communicated with is so polite!

4 de mayo de 2026
Opinión espontánea
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Respuesta de BABYGO.UK

Hey there, Thank you so much for your amazing review 🌟

We’re absolutely delighted to hear that you’ve always had a positive experience with both our products and customer service.

It means so much to know that your orders arrive quickly and that our team has been helpful and polite whenever you’ve been in touch. Thank you again for your continued support!

Lucy, BABYGO Team

Valorada con 1 estrellas sobre 5

Sizing was completely different to what…

Sizing was completely different to what was given in product specifications, emailed to ask for a return, and received one email in return, no return or refund information and had all following emails ignored

29 de abril de 2026
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Respuesta de BABYGO.UK

Hello,

Thank you for taking the time to leave your feedback, and I’m very sorry to hear about your experience. I sincerely apologise for the frustration caused by the sizing issue, as well as the lack of clear communication and follow-up regarding your return request. This is certainly not the level of service we aim to provide.

I have personally reviewed this matter, and I have also reached out to you directly via email today to ensure everything is properly addressed and resolved for you.

Kind regards,
Lauren, BABYGO Team

Valorada con 4 estrellas sobre 5

Customer service were great!

Placed an order for 3 nursing sleeping bras but my confirmation email stated I'd ordered 3 pairs of maternity leggings. Contacted customer support straightaway and was very pleased that they resolved the issue straightaway and my order arrived 3 days later!

27 de abril de 2026
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Respuesta de BABYGO.UK

Hey Jessica, Thank you for your review 😊

We’re sorry for the confusion with your order confirmation, but we’re very pleased to hear that our customer support team was able to resolve the issue quickly for you.

It’s great to know your order arrived just a few days later, and we really appreciate your patience and understanding. Thank you again for your feedback and support!

Lucy, BABYGO Team

Valorada con 5 estrellas sobre 5

Pregnancy Support Belt

I brought this belt for my daughter who is 26 weeks pregnant. She is very happy with it, just follow the video closely and its easy to fit, she says it feels very supportive and comfortable, very happy with this purchase :))

27 de abril de 2026
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Respuesta de BABYGO.UK

Hey there Kim, Thank you so much for your lovely review 💛

We’re delighted to hear that your daughter is so happy with the belt and finding it supportive and comfortable during her pregnancy.

It’s great to know the video was helpful too! Thank you again for your kind feedback, and we wish your daughter all the very best for the rest of her pregnancy 😊

Lucy, BABYGO Team

Valorada con 5 estrellas sobre 5

Good quality large gym ball

Good quality large gym ball, delivered quickly, clear instructions. Thanks I am enjoying using it.

20 de abril de 2026
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Respuesta de BABYGO.UK

Hey Hannah, Thank you so much for your lovely review 😊

We’re delighted to hear that you’re happy with the quality of the birthing ball and that it arrived quickly with clear instructions.

It’s wonderful to know you’re enjoying using it! Thank you again for your support and kind feedback.

Lucy, BABYGO Team

Valorada con 1 estrellas sobre 5

I didn't receive this order at all

I didn't receive this order at all. Order number BG-112692

31 de marzo de 2026
Logotipo de BABYGO.UK

Respuesta de BABYGO.UK

Hi there,

Thank you for your message, and we’re really sorry to hear about the delay you experienced with your order.

I’ve looked into this for you, and I can confirm that the matter has now been fully resolved via email, and your refund has been processed and issued.

We sincerely apologise for the inconvenience caused, and we appreciate your patience while we got this sorted for you. Please let us know if there’s anything else we can help with.

Lucy, BABYGO Team

Valorada con 5 estrellas sobre 5

Beautiful patterned and quality…

Beautiful patterned and quality materials.
Bright with excellent prints.
These were a gift. Well received.

23 de abril de 2026
Logotipo de BABYGO.UK

Respuesta de BABYGO.UK

Hey there! Thank you so much for your lovely review 😊

We’re delighted to hear that you were happy with the beautiful patterns, bright prints, and quality of the materials.

It’s especially wonderful to know they were so well received as a gift! Thank you again for your kind feedback and support.

Lucy, BABYGO Team

Valorada con 5 estrellas sobre 5

They are just great!

Amazing customer service and their products!

Evri damaged my parcel, I explained the situation to the BabyGo team and they sent a replacement order right away (and with a different courier too). Got the order next day and I can't praise their leggings enough!

Thank you Lucy for your help!

29 de abril de 2026
Opinión espontánea
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Respuesta de BABYGO.UK

Hey Renata, Thank you so much for your amazing review 😊

We’re so sorry your parcel was damaged in transit, but we’re delighted we could get a replacement sent out quickly and make the process as smooth as possible for you.

It’s fantastic to hear that you’re loving the leggings.

Thank you again for your support and kind words.

Lucy, BABYGO Team

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