I bought 4 pieces of amber jewellery, sadly I had to return 2 , a bracelet and a necklace for the same reason: clasps were too small and therefore difficult to operate. Two remaining jewellery, a... Ver más
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I bought 4 pieces of amber jewellery, sadly I had to return 2 , a bracelet and a necklace for the same reason: clasps were too small and therefore difficult to operate. Two remaining jewellery, a... Ver más
La empresa ha respondido
My previous review was removed I can show Trustpilot order number to proof that I am a customer! #15245 order. I want to leave a good review because I had good experience with this company and ordere... Ver más
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My necklace and earrings are as beautiful as they appeared online. Lovely quality, good customer service, and tastefully boxed and wrapped. I would certainly buy from Baltic Beauty again.
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Ordered and dispatched 12/12/22 on 48 hour tracked. Still sat at dispatched. Not yet received. No answer to email queries. So far disappointed. Will be looking for refund at this rate. Update* A... Ver más
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I was very pleased, as usual, with my choice of jewellery, the service from BB & their careful delivery.

Respuesta de Baltic Beauty
I’ve had the pleasure of shopping with Baltic Beauty several times, and I can’t speak highly enough of their outstanding customer service. The team always provides thoughtful, tailored responses to individual customer needs and consistently goes above and beyond to offer the best possible support—whether it’s for online purchases or product inquiries.
For my recent purchase, they were incredibly helpful in assisting me to choose the perfect piece. Their professionalism, care, and genuine passion for their jewellery truly set them apart. I’m deeply impressed and grateful for such a wonderful shopping experience every time.
Highly recommended!

Respuesta de Baltic Beauty
Beautiful green amber earrings and pendant.

Respuesta de Baltic Beauty
I bought a beautiful amber ring to wear occasionally. The stone feel out and as My ring is still within the warranty period I have tried all ways to make contact with Baltic beauty, the customer service is non existant, no phone number email, the live chat does not respond, even though they give seemingly links to message, the links take you nowhere. The information to contact them doesnt exist on the website. you talk about warranty and repairs, so frustrated no way of contacting them. I loved this ring and was after a repair. Absolutely gutted.

Respuesta de Baltic Beauty
The jewellery is beautiful, at a not unreasonable price, but horribly over-packaged. Boxes and bags and tissue paper. Just too much in a time of climate crisis. The company needs to make two offers - a lot of packaging (as it currently has) if you think it's important for a gift (though a bit less would be good), and way way less for when it's just for yourself.

Respuesta de Baltic Beauty
Great bracelets. Excellent customer service when I had to arrange an exchange.

Respuesta de Baltic Beauty
Ordered two bracelets, two sets of earrings and a set of cufflinks. All beautiful but all gems smaller than expected.

Respuesta de Baltic Beauty

Respuesta de Baltic Beauty
LOVE them! Baltic Beauty make exquisite jewellery. Finest quality possible. Unique, modern, edgy designs. Unparalleled kindness in customer service. Timeless jewellery that means something and you can pass on for generations.

Respuesta de Baltic Beauty
Had to replace a birthday present from another company that was faulty at short notice. Baltic Beauty Product was great, it arrived quickly and recipient loved it!

Respuesta de Baltic Beauty
Beautiful earrings love them unusual citrus amber

Respuesta de Baltic Beauty
Proud to be an ambassador and part of the Baltic Beauty family. Their jewellery is amazing, everything arrives very quickly. The packaging is always on point.

Respuesta de Baltic Beauty
Beautifully crafted jewellery which is reasonably priced. I have purchased several items as gifts (and a personal treat for myself) and they have all been exactly as described. Service is swift and will no doubt be back.

Respuesta de Baltic Beauty
The necklace is wonderful! I need a bracelet in this style, but could not find in an offer. The package was fast and arrived safely. Strongly recommend and am going to buy something in a future ☺️

Respuesta de Baltic Beauty
a wonderful wee shop with unique, gorgeous designs and quality products. it's def not the cheapest out there but you absolutely pay for quality and care. i will definitely be coming back for more!

Respuesta de Baltic Beauty
Excellent jewellery, great service, quick and efficient response when there was an issue which was resolved very easily. Thanks.

Respuesta de Baltic Beauty

Respuesta de Baltic Beauty
I was a bit sceptical at first so I only ordered 1 item as you do! Well I ordered my mum an adjustable Amber ring & it came superbly presented in a very posh box & in a lovely bag inside with a certificate & a cleaning cloth, it was her birthday & she loved the ring & it's a little tough to adjust but not hard for me she chose the finger she wanted it on & it was perfect, a pleasure & easy to order online & arrived very quick even though it was free postage, if you like me are doing your first order don't worry its as safe as can be the jewellery is very well made to a high standard & lovely packaging & email updates as well what more could you want. Thank you baltic beauty

Respuesta de Baltic Beauty
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