Baltic Beauty Opiniones 

379
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

I bought 4 pieces of amber jewellery, sadly I had to return 2 , a bracelet and a necklace for the same reason: clasps were too small and therefore difficult to operate. Two remaining jewellery, a... Ver más

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Valorada con 5 estrellas sobre 5

My previous review was removed I can show Trustpilot order number to proof that I am a customer! #15245 order. I want to leave a good review because I had good experience with this company and ordere... Ver más

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Valorada con 5 estrellas sobre 5

My necklace and earrings are as beautiful as they appeared online. Lovely quality, good customer service, and tastefully boxed and wrapped. I would certainly buy from Baltic Beauty again.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ordered and dispatched 12/12/22 on 48 hour tracked. Still sat at dispatched. Not yet received. No answer to email queries. So far disappointed. Will be looking for refund at this rate. Update* A... Ver más

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Información sobre la empresa

  1. Diseñador de joyas
  2. Fabricante de joyas
  3. Joyería

Sobre Baltic Beauty

Escrito por la empresa

The fastest growing Amber Jewellery store in the UK. Shop our timeless baltic amber designs and explore our amber jewellery collections perfect for the modern woman. Baltic Beauty Jewellery is every day luxury to evening elegance. With exquisite and unique designs, we strive to encourage that jewellery need not just be an embellishment, but an extension of your personality and kind. Jewellery has told stories throughout history and we have a responsibly to carry on this rich narrative. Inspirations behind our jewellery are deeply rooted in the beauty of nature. You'll often find that the sterling silver elements mimic the sea's waves, or parallel a tree's colonising vines. We turn to every aspect of the natural world to offer an authentic reference. Baltic Beauty is a Recommended Seller by the International Amber Association - the highest level of assurance that you are purchasing genuine, natural Baltic amber. All of our jewellery is made of .925 Sterling Silver and carries the appropriate stamps and hallmarks.

Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

379 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(379)

24 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Baltic Beauty always excels 😊

I was very pleased, as usual, with my choice of jewellery, the service from BB & their careful delivery.

10 de noviembre de 2025
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Respuesta de Baltic Beauty

Thank you so much, Karen! We’re delighted to hear you’re pleased with your jewellery and our service, as always. Your continued support means a great deal to us. BB 🧡

Valorada con 5 estrellas sobre 5

Best Amber jewellery shop

I’ve had the pleasure of shopping with Baltic Beauty several times, and I can’t speak highly enough of their outstanding customer service. The team always provides thoughtful, tailored responses to individual customer needs and consistently goes above and beyond to offer the best possible support—whether it’s for online purchases or product inquiries.

For my recent purchase, they were incredibly helpful in assisting me to choose the perfect piece. Their professionalism, care, and genuine passion for their jewellery truly set them apart. I’m deeply impressed and grateful for such a wonderful shopping experience every time.
Highly recommended!

9 de noviembre de 2025
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Respuesta de Baltic Beauty

Thank you so much, Michael. Your kind words mean the world to us! We’re absolutely delighted to hear you’ve had such positive experiences with Baltic Beauty and that we could help you find the perfect piece. Your continued support and recommendation truly mean so much - we’re grateful to have customers like you! BB 🧡

Valorada con 1 estrellas sobre 5

I bought a beautiful amber ring to wear…

I bought a beautiful amber ring to wear occasionally. The stone feel out and as My ring is still within the warranty period I have tried all ways to make contact with Baltic beauty, the customer service is non existant, no phone number email, the live chat does not respond, even though they give seemingly links to message, the links take you nowhere. The information to contact them doesnt exist on the website. you talk about warranty and repairs, so frustrated no way of contacting them. I loved this ring and was after a repair. Absolutely gutted.

28 de agosto de 2025
Opinión espontánea
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Respuesta de Baltic Beauty

Thank you so much for sharing your experience, Lisa. We’re really glad we were able to resolve this for you. Your feedback is important, and we truly appreciate your patience while we sorted everything out. We hope you enjoy wearing your beautiful amber ring again! BB 🧡

Valorada con 3 estrellas sobre 5

Beautiful but over-packaged

The jewellery is beautiful, at a not unreasonable price, but horribly over-packaged. Boxes and bags and tissue paper. Just too much in a time of climate crisis. The company needs to make two offers - a lot of packaging (as it currently has) if you think it's important for a gift (though a bit less would be good), and way way less for when it's just for yourself.

14 de julio de 2025
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Respuesta de Baltic Beauty

Thank you so much for your thoughtful feedback, Jane. We’re glad you love the jewellery and appreciate your point about packaging. We’ll certainly take this on board and look at options to offer a more minimal choice for those buying for themselves while keeping the presentation special for gifts. Your input is really valuable to us. BB 🧡

Valorada con 5 estrellas sobre 5

Great bracelets

Great bracelets. Excellent customer service when I had to arrange an exchange.

15 de julio de 2025
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Respuesta de Baltic Beauty

Thank you so much! We’re delighted to hear you’re happy with your bracelets and that the exchange process was handled smoothly, BB 🧡

Valorada con 4 estrellas sobre 5

Ordered two bracelets50th Anniversary gifts

Ordered two bracelets, two sets of earrings and a set of cufflinks. All beautiful but all gems smaller than expected.

16 de junio de 2025
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Respuesta de Baltic Beauty

Thank you for your honest feedback! We do include all amber dimensions on our product pages, but we really appreciate you letting us know. We’ll do our best to make this even clearer going forward. We truly appreciate your kindness and support.
– BB 🧡

Valorada con 5 estrellas sobre 5

Beautiful jewellery and packaging

Beautiful jewellery and packaging

11 de junio de 2025
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Respuesta de Baltic Beauty

Thank you so much! We’re delighted to hear you love both the jewellery and the packaging.
– BB 🧡

Valorada con 5 estrellas sobre 5

Finest quality and unique designs!

LOVE them! Baltic Beauty make exquisite jewellery. Finest quality possible. Unique, modern, edgy designs. Unparalleled kindness in customer service. Timeless jewellery that means something and you can pass on for generations.

29 de junio de 2025
Opinión espontánea
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Respuesta de Baltic Beauty

Thank you so much for your beautiful and thoughtful review! Creating timeless jewellery that can be passed on for generations is exactly what we aim for. Your support truly inspires us.
– BB 🧡

Valorada con 5 estrellas sobre 5

Birthday Present…

Had to replace a birthday present from another company that was faulty at short notice. Baltic Beauty Product was great, it arrived quickly and recipient loved it!

12 de mayo de 2025
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Respuesta de Baltic Beauty

Thank you so much for your kind words! I’m so glad we could help at short notice and that the gift was a success – what a lovely outcome.
Warmest wishes,
BB 🧡

Valorada con 5 estrellas sobre 5

Excellent !!

12 de mayo de 2025
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Respuesta de Baltic Beauty

Thank you so much! We're thrilled to hear you had an excellent experience.
– BB 🧡

Valorada con 5 estrellas sobre 5

Proud to be an ambassador and part of…

Proud to be an ambassador and part of the Baltic Beauty family. Their jewellery is amazing, everything arrives very quickly. The packaging is always on point.

22 de abril de 2025
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Respuesta de Baltic Beauty

Thank you so much for your lovely words and continued support – it truly means the world to us! We're so proud to have you as part of the Baltic Beauty family. 🧡
Warmest wishes,
Aimee

Valorada con 5 estrellas sobre 5

Beautifully crafted jewellery which is…

Beautifully crafted jewellery which is reasonably priced. I have purchased several items as gifts (and a personal treat for myself) and they have all been exactly as described. Service is swift and will no doubt be back.

11 de abril de 2025
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Respuesta de Baltic Beauty

Thank you so much for your kind words and continued support, Helen! We're delighted to hear you've enjoyed both gifting and treating yourself to our pieces. It means the world to us, and we look forward to welcoming you back again soon! BB 💛

Valorada con 5 estrellas sobre 5

The necklace is wonderful

The necklace is wonderful! I need a bracelet in this style, but could not find in an offer. The package was fast and arrived safely. Strongly recommend and am going to buy something in a future ☺️

17 de febrero de 2025
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Respuesta de Baltic Beauty

Thank you so much for your lovely review, Ewa! We're so happy to hear you love the necklace and that it arrived safely. Your support means a lot to us, and we’d love to help you find a matching bracelet in future - we hope to welcome you back soon! BB 😊💛

Valorada con 5 estrellas sobre 5

a baltic-british gem!

a wonderful wee shop with unique, gorgeous designs and quality products. it's def not the cheapest out there but you absolutely pay for quality and care. i will definitely be coming back for more!

20 de enero de 2025
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Respuesta de Baltic Beauty

Thank you so much for your thoughtful review, Megan! We're so glad you love our unique designs and quality products. Your support means a lot to us, and we look forward to welcoming you back for more beautiful pieces in the future! BB

Valorada con 5 estrellas sobre 5

Excellent jewellery

Excellent jewellery, great service, quick and efficient response when there was an issue which was resolved very easily. Thanks.

13 de enero de 2025
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Respuesta de Baltic Beauty

Thank you so much for your kind words, Paula! We're thrilled to hear you loved the jewellery and that we could support you in resolving the issue quickly. We truly appreciate your feedback and look forward to welcoming you back again soon! BB

Valorada con 5 estrellas sobre 5

Wonderful little jewellery

Wonderful little jewellery. I highly recommend

13 de enero de 2025
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Respuesta de Baltic Beauty

Thank you so much for your kind words and recommendation! We're thrilled to hear you're happy with your jewellery. We look forward to supporting you again soon! 😊

Valorada con 5 estrellas sobre 5

I was a bit sceptical at first so I…

I was a bit sceptical at first so I only ordered 1 item as you do! Well I ordered my mum an adjustable Amber ring & it came superbly presented in a very posh box & in a lovely bag inside with a certificate & a cleaning cloth, it was her birthday & she loved the ring & it's a little tough to adjust but not hard for me she chose the finger she wanted it on & it was perfect, a pleasure & easy to order online & arrived very quick even though it was free postage, if you like me are doing your first order don't worry its as safe as can be the jewellery is very well made to a high standard & lovely packaging & email updates as well what more could you want. Thank you baltic beauty

8 de enero de 2025
Opinión espontánea
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Respuesta de Baltic Beauty

Thank you so much for your thoughtful review, Martin! We're so glad to hear that your mum loved her amber ring and that the entire experience was smooth and enjoyable for you. We really appreciate your trust in us, and we’re thrilled that you found the quality and packaging to your satisfaction. We look forward to supporting you again in the future! BB 😊

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