Excellent service- came within timeframe given and let me know w/i 15mins before arrival. Two service men took off shoes and tested and changed all batteries inside and out, and tested the system work... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
So glad to have keyholder response service with Banham. Our alarm activated at night when away recently, we missed calls as phones on silent, keyholder arrived to check out the property, identified th... Ver más
La empresa ha respondido
Popped in about 20 mins before closing time on New Year’s Eve, because the previously made copies were done manually rather than with the laser machine, therefore they didn’t work on our doors.... Ver más
La empresa ha respondido
The engineers were nice but I was truly surprised to see them ringing my door bell as I had previously called and emailed to postpone the date that had been changed without my consent. It was a chance... Ver más
La empresa ha respondido
Información sobre la empresa
- Servicio de seguridad
- Proveedor de puertas
- Servicio de cerrajería de emergencia
- Proveedor de cerraduras
- Instalador de sistemas de seguridad
- Proveedor de sistemas de seguridad
Escrito por la empresa
Banham Security is a leading provider of security solutions, offering a wide range of services including locks, safes, alarms, gates, CCTV systems, and more. With over 90 years of experience in the industry, Banham has established itself as a trusted and reliable name in security. At Banham, we are committed to providing our customers with the highest level of service and quality products. Our team of experts is dedicated to ensuring that your property is secure and protected at all times, with a focus on innovation and customer satisfaction.
Información de contacto
20 Thornsett Road, SW18 4EF, London, Reino Unido
- 020 7622 5151
- customerservice@banham.com
- banham.co.uk
4,5
Excelente
6 mil opiniones
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En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
quick and efficient
20 de abril de 2026
Respuesta de Banham Group
Thank you so much for taking the time to leave us your review.
Kind regards
Debbie
Banham Customer Service Team
SERVICE ENGINER ARRIVED ON TIME
SERVICE ENGINER ARRIVED ON TIME. DID ALL CHECKS QUICKLY AND TO HIS SATISFACTION.
11 de abril de 2026
Respuesta de Banham Group
Thank you so much for taking the time to leave us your review.
Kind regards
Debbie
Banham Customer Service Team
Respuesta de Banham Group
Thank you so much for taking the time to leave us a 5-star review, We are glad to hear you were satisfied!
Kind regards
Debbie
Banham Customer Service Team
The engineer turned up n time in the…
The engineer turned up n time in the appointment window
He efficiently checked my system and confirmed it was ok
He was friendly and completed all his checks
I was sent a report later that day
18 de abril de 2026
Respuesta de Banham Group
Thank you for taking the time to leave us a 5 star review. We are happy to hear that your annual maintenance inspection has met your expectations
Kind regards
Debbie
Banham Customer Service Team
Respuesta de Banham Group
Thank you so much for taking the time to leave us a 5-star review!
Kind regards
Debbie
Banham Customer Service Team
Respuesta de Banham Group
Thank you so much for taking the time to leave us a 5-star review, We are glad to hear you were satisfied!
Kind regards
Debbie
Banham Customer Service Team
Terrible service
Terrible service. Unresponsive. Maintenance person left and 3 hours later the alarm went off. They called and sent an engineer but he never came. I have followed up twice and no one has called or email. Total joke.
10 de abril de 2026
Respuesta de Banham Group
Thank you for your review and for bringing this to our attention. We’re truly sorry to hear about your experience with your service visit Your feedback is invaluable, and we really want to make things right, so our alarm service will contact you to address any ongoing concerns and provide you with a solution.
Kind regards
Debbie
Banham Customer Service Team
Could be better
Three emails changing the date of mtce call. The guy that did the job was great - his admin backup was disappointing
8 de abril de 2026
Respuesta de Banham Group
Thank you very much for your comments. We're always grateful to receive feedback from our customers.
Kind regards
Debbie
Banham Customer Service Team
Fantastic service
16 de abril de 2026
Respuesta de Banham Group
Thank you so much for taking the time to leave us a 5-star review!
Kind regards
Debbie
Banham Customer Service Team
Great technician
9 de abril de 2026
Respuesta de Banham Group
Thank you so much for taking the time to leave us a 5-star review!
Kind regards
Debbie
Banham Customer Service Team
Great quick service from William at…
Great quick service from William at High Street Kensington branch!
17 de abril de 2026
Opinión espontánea
Respuesta de Banham Group
Thank you for leaving us this wonderful 5-star review. We are glad to hear that you were satisfied with the service provided at our Kensington showroom and will be sure to pass your comments onto William.
Kind regards
Debbie
Banham Customer Service Team
William was very efficient
William was very efficient . As a householder and Banham customer of about 50 years he was reassuringly strict about the necessary security process but extremely helpful in overcoming it . He then stayed late to give me the eight keys that I needed. Altogether excellent.
16 de abril de 2026
Opinión espontánea
Respuesta de Banham Group
Thank you for taking the time to leave us this great review. We’re glad to hear you were happy with the service provided and will pass on your comments to our engineer.
Kind regards
Debbie
Banham Customer Service Team
The engineers were nice but I was truly…
The engineers were nice but I was truly surprised to see them ringing my door bell as I had previously called and emailed to postpone the date that had been changed without my consent. It was a chance that the engineers found me home as I had to go to work and had very little time for the service!
9 de abril de 2026
Respuesta de Banham Group
Thank you for taking the time to leave us a review. We are of course sorry to learn of your disappointment but appreciate your feedback. If you require any additional support you can contact us directly at customerservice@banham.co.uk (mailto:customerservice@banham.co.uk)
Kind regards
Debbie
Banham Customer Service Team
Respuesta de Banham Group
Thank you so much for taking the time to leave us a 5-star review, We are glad to hear you were satisfied!
Kind regards
Debbie
Banham Customer Service Team
Five stars from me.
James (?) telephoned ahead to tell me he was on his way with an ETA:
He was on time, professional and answered my questions effectively.
I believe he’s an excellent ambassador for your company.
15 de abril de 2026
Respuesta de Banham Group
Thank you so much for taking the time to leave us a 5-star review, We are glad to hear you were satisfied!
Kind regards
Debbie
Banham Customer Service Team
Polite and efficient
Very nice chap who rang me an hour and a half before he arrived to check I was still okay with timings. Polite and efficient service
15 de abril de 2026
Respuesta de Banham Group
Thank you so much for taking the time to leave us a 5-star review!
Kind regards
Debbie
Banham Customer Service Team
Excellent service- came within…
Excellent service- came within timeframe given and let me know w/i 15mins before arrival. Two service men took off shoes and tested and changed all batteries inside and out, and tested the system worked before leaving taking abt 45 mins in all- thank you.
15 de abril de 2026
Respuesta de Banham Group
Thank you for taking the time to leave us such a lovely review. We are delighted to hear that you are happy with our engineers and will be sure to pass your comments
Kind regards
Debbie
Banham Customer Service Team
Good service
14 de abril de 2026
Respuesta de Banham Group
Thank you so much for taking the time to leave us a 5-star review!
Kind regards
Debbie
Banham Customer Service Team
Arrived in time for service
Arrived in time for service. Friendly engineers. Efficient service.
15 de abril de 2026
Respuesta de Banham Group
Thank you so much for taking the time to leave us a 5-star review!
Kind regards
Debbie
Banham Customer Service Team
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