Richard is an absolute pleasure to deal with and a real credit to Chubb. It’s always lovely to see a familiar face, and knowing that Richard has been looking after us for years makes such a differen... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
Tony attended our surgery on the same day we reported an issue with our fire alarm system. He promptly identified the fault and resolved the problem quickly and efficiently. We continue to be impre... Ver más
La empresa ha respondido
The gentle man that comes Richard is friendly reliable comes early when children are not in school does what he has to do and goes such nice guy he also knows the school so he knows where all the equi... Ver más
La empresa ha respondido
5 stars excellent service - the Engineer was extremely knowledgeable, courteous and very helpful. He is an absolute credit to Chubb. Please thank him on behalf of jdm - kind regards Barbara Leighto... Ver más
La empresa ha respondido
Información sobre la empresa
- Instalador de sistemas de seguridad
- también en la categoría
- Proveedor de alarmas contra incendio
- Servicio de seguridad
- Servicio de seguridad contra incendios
- Tienda de equipos de seguridad
Escrito por la empresa
Chubb is a leading provider of fire safety and security solutions and services for customers worldwide. We have been protecting people and assets for over 200 years. Today, our employees in 200+ branches in 17 countries work to make the world safer, protect people and provide peace of mind. Our fire, security and monitoring services cover more than 1.0 million sites around the world. Chubb is a part of APi Group, a global, market-leading business services provider of safety and speciality services in over 500 locations worldwide.
Información de contacto
Chubb House, Shadsworth Road, BB1 2PR, Blackburn, Reino Unido
- 03448791740
- UK_CustomerVoice@chubbfs.com
- chubbfs.com/uk-en
4,8
Excelente
12 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
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Took 2 attempts to get through
Took 2 attempts to get through; cut off at last moment. But staff member was charming. I think new system is still teething.
21 de octubre de 2026
Opinión espontánea
Respuesta de Chubb Fire & Security UK
Dear Mr Julian Ware,
Thank you for sharing your experience. We are glad to hear that you are satisfied with the service, despite the issue with the new system. Your feedback is valuable to us, and we will use it to improve our processess in the future.
If you have any further comments or need assistance, please feel free to contact us.
Best regards,
The Chubb Fire and Security Team
Excellent service and clear explanation
21 de octubre de 2026
Respuesta de Chubb Fire & Security UK
Dear Mr Atkinson,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Good communication and reliable service.
14 de octubre de 2026
Respuesta de Chubb Fire & Security UK
Dear Helen,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Respuesta de Chubb Fire & Security UK
Dear Valued Customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
The engineer was very helpful and…
The engineer was very helpful and polite in explaining the service he carried out.
21 de octubre de 2026
Respuesta de Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Very professional and friendly…
Very professional and friendly engineer. No probs at all.
20 de octubre de 2026
Respuesta de Chubb Fire & Security UK
Dear Mrs Shirley Foster,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your feedback means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Our engineer from Chubb is great!
Our engineer from Chubb is great. He is always helpful, polite and gets the job done!
14 de octubre de 2026
Respuesta de Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Respuesta de Chubb Fire & Security UK
Dear Valued Customer,
We appreciate your kind words! It's great to hear that our engineer was able to resolve your issue quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Respuesta de Chubb Fire & Security UK
Dear Paula,
We are delighted to hear such positive feedback for our engineer! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Good service
The gentle man that comes Richard is friendly reliable comes early when children are not in school does what he has to do and goes such nice guy he also knows the school so he knows where all the equipment is he needs to check couldn’t say a wrong word about him
13 de octubre de 2026
Respuesta de Chubb Fire & Security UK
Dear Miss Rigg,
Thank you for your wonderful review for Richard! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
A Friendly service engineer with great…
A Friendly service engineer with great knowledge of our system
21 de octubre de 2026
Respuesta de Chubb Fire & Security UK
Dear Dean,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our team and the seamless service received. Your feedback means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Quick and easy
21 de octubre de 2026
Respuesta de Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
very compete
The Technician that came was very competent with the work that he was doing and very polite
21 de octubre de 2026
Respuesta de Chubb Fire & Security UK
Dear Pat,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our team and the seamless service received. Your feedback means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Engineer was polite and helpful
Engineer was polite and helpful. But I had some requests, and I am still waiting for feedback.
14 de octubre de 2026
Respuesta de Chubb Fire & Security UK
Dear Mr Mike Williams,
Thank you for sharing your experience. We are glad to hear that you are satisfied with the service from our engineer, despite the delay in the feedback from your requests. Your feedback is valuable to us, and we will use it to improve our processess and ensure timely service in the future.
If you have any further comments or need assistance, please feel free to reach out to us at GB_TrustPilotReplies@Chubbfs.com
Best regards,
The Chubb Fire and Security Team
Some how you managed to cancel my…
Some how you managed to cancel my contract you have not explained how or why this happened
All now reinstalled
Thank you
Ps very happy customer. For last30 years! Even longer at my business premises
10 de octubre de 2026
Respuesta de Chubb Fire & Security UK
Dear Valued Customer,
Thank you for sharing your experience. We are glad to hear that you are happy with the service received over the last 30 years!
We are truly sorry to hear about your disappointing experience with our customer support regarding your contract This is not the standard of service we aim to provide. Please accept our sincere apologies.
If you have any further comments or need assistance, please contact us directly at GB_TrustPilotReplies@Chubbfs.com so we can assist you further.
Best regards,
The Chubb Fire and Security Team
Really thorough and knowledgible
14 de octubre de 2026
Respuesta de Chubb Fire & Security UK
Dear Valued Customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Great service
20 de octubre de 2026
Respuesta de Chubb Fire & Security UK
Dear Tracey,
Thank you for your positive feedback! We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Best wishes,
The Chubb Fire and Security Team
Respuesta de Chubb Fire & Security UK
Dear Valued Customer,
We appreciate your kind words! It's great to hear that our customer service team was able to assist you quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Respuesta de Chubb Fire & Security UK
Dear Alison,
Thank you for your positive feedback! We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Best wishes,
The Chubb Fire and Security Team
The engineer who called had checked a…
The engineer who called had checked a suitable time, arrived as requested, was very helpful and pleasant.
20 de octubre de 2026
Respuesta de Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your feedback means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
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