We needed additional extinguishers for a new storage area and one call to Chubb had a technician at our site the next day. He quickly suggested a course of action that would reposition an existing ext... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
Engineer had serviced our system on a number previous occasions, so good continuity and knowledge of the house layout. He arrived early, within the time frame specified by the office when booking the... Ver más
Rang up to alter some details on our account and the lady on the phone was very helpful and extreamly polite. She could not be more pleasent and helpful and sorted my enquiry out very quickly without... Ver más
La empresa ha respondido
Mr Ryan Hitchcock is simply an excellent technician, knowledgeable and very efficient. He is also very polite and has good manners as well as clear communication. We will ask for him if we need a tec... Ver más
La empresa ha respondido
Información sobre la empresa
- Instalador de sistemas de seguridad
- Proveedor de alarmas contra incendio
- Servicio de seguridad contra incendios
- Tienda de equipos de seguridad
- Servicio de seguridad
Escrito por la empresa
Chubb is a leading provider of fire safety and security solutions and services for customers worldwide. We have been protecting people and assets for over 200 years. Today, our employees in 200+ branches in 17 countries work to make the world safer, protect people and provide peace of mind. Our fire, security and monitoring services cover more than 1.0 million sites around the world. Chubb is a part of APi Group, a global, market-leading business services provider of safety and speciality services in over 500 locations worldwide.
Información de contacto
Chubb House, Shadsworth Road, BB1 2PR, Blackburn, Reino Unido
- 03448791740
- UK_CustomerVoice@chubbfs.com
- chubbfs.com/uk-en
4,8
Excelente
9 mil opiniones
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
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Engineer was professional and helpful
20 de mayo de 2026
Engineer had serviced our system on a…
Engineer had serviced our system on a number previous occasions, so good continuity and knowledge of the house layout. He arrived early, within the time frame specified by the office when booking the visit. Very well presented in Chubb uniform and used the overshoes whilst in the house. Friendly and efficient whilst carrying out the work. Overall, very happy with the whole experience, we have been using you since 2012 and will continue to do so.
20 de mayo de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Excellent service as usual
Excellent service as usual! Very friendly but also very professional
20 de mayo de 2026
Respuesta de Chubb Fire & Security UK
Dear Sue,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Great service
Just a a phone call to ask if it’s ok to visit , and the job was done
20 de mayo de 2026
Respuesta de Chubb Fire & Security UK
Dear Gary,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Mike always provide a friendly and…
Mike always provide a friendly and professional service
19 de mayo de 2026
Respuesta de Chubb Fire & Security UK
Dear Kim,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Respuesta de Chubb Fire & Security UK
Dear Valued Customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
professional service
the engineeer rang the day before to let us know when he was coming and arrived on time and carried out the work efficiently
19 de mayo de 2026
Respuesta de Chubb Fire & Security UK
Dear James,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
George is a professional through and…
George is a professional through and through…a true credit to Chubb’s reputation.
20 de mayo de 2026
Respuesta de Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Respuesta de Chubb Fire & Security UK
Dear Anthony,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
maintenance inspection
Jason arrived on time and carried out the alarm maintenance in a timely and efficient manner
19 de mayo de 2026
Respuesta de Chubb Fire & Security UK
Dear William,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Great service
20 de mayo de 2026
Respuesta de Chubb Fire & Security UK
Dear Craig,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Respuesta de Chubb Fire & Security UK
DearCath,
We appreciate your kind words! It's great to hear that our team were able to resolve your issue quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Respuesta de Chubb Fire & Security UK
Dear Lorraine,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Invoice was for work not done and parts…
Invoice was for work not done and parts not supplied were grossly over priced .
Ridiculous . Large companies may fall for this ,but I will not accept this practice.
13 de mayo de 2026
Respuesta de Chubb Fire & Security UK
Dear Mark,
We are truly sorry to hear about your disappointing experience. This is not the standard we aim to provide. Please accept our sincere apologies.
We'd like to speak to you to help us be better in the future, please contact us directly at GB_TrustPilotReplies@Chubbfs.com and one of our team will be in touch.
Thank you for bringing this to our attention.
Best regards,
The Chubb Fire and Security Team
The Staffwho call to do the work are…
The Staffwho call to do the work are always wonderful.
20 de mayo de 2026
Respuesta de Chubb Fire & Security UK
Dear Desmond,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Excellent technician
Mr Ryan Hitchcock is simply an excellent technician, knowledgeable and very efficient. He is also very polite and has good manners as well as clear communication.
We will ask for him if we need a technician again.
20 de mayo de 2026
Respuesta de Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Very helpful and reliable.
13 de mayo de 2026
Respuesta de Chubb Fire & Security UK
Dear Valued Customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Excellent engineer and explaining us of…
Excellent engineer and explaining us of fire extingishers
20 de mayo de 2026
Respuesta de Chubb Fire & Security UK
Dear Steve,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Always cheerful and nice
20 de mayo de 2026
Respuesta de Chubb Fire & Security UK
Dear Valued Customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
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