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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Customer services and Sales been very helpful. Just waiting to see the end product on 5th October. Should hopefully go well, they looked nice beds online, and the floor standing headboard looked ver... Ver más

Valorada con 4 estrellas sobre 5

Easy ordering process, great bed and mattress. Communication lacked as I received no acknowledgement of my order only the receipt I paid. After 4 days I called them to check they had received my order... Ver más

Valorada con 2 estrellas sobre 5

doesn't look like the picture. headboard in the picture is all one piece that attaches to the base but you get only the top half delivered with what can only be described as 2 sticks to hold it in p... Ver más

Valorada con 5 estrellas sobre 5

Really great service. Can not fault this company at all. I ordered our bed on the 30/11/21 & it was delivered 11/12/21. A week earlier than advised. Received a call the day before delivery to advise... Ver más

Información sobre la empresa

  1. Tienda de muebles para dormitorio
  2. también en la categoría
  3. Fábrica de muebles
  4. Tienda de colchones
  5. Tienda de muebles

Escrito por la empresa

Home of quality hand crafted Beds, Headboards and Bedroom Furniture. Choose from a wide range of products made within the UK


Información de contacto

3,8

Muy bueno

TrustScore: 4 sobre 5

129 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,8

Todas las opiniones

(129)

35 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Couldn’t ask for better service

Really great service. Can not fault this company at all.
I ordered our bed on the 30/11/21 & it was delivered 11/12/21. A week earlier than advised. Received a call the day before delivery to advise a time & called by delivery men 30 minutes before arriving with the bed.
The bed is amazing & great quality. We got an absolute bargain compared to other companies we looked at. We would definitely recommend them & will use them again in the future.

16 de diciembre de 2021
Valorada con 5 estrellas sobre 5

After reading some of the comments I…

After reading some of the comments I was apprehensive about buying a bed from Barclays. But the bed arrived before time, was easy to assemble, good quality and my teenage daughter absolutely loves it.

16 de diciembre de 2021
Valorada con 1 estrellas sobre 5

After a long wait for the rest of the…

After a long wait for the rest of the bed to be delivered, I received the missing cage which was left on my doorstep by the courier! No communication that it was to be delivered on that day. Have come to put the bed up today and it does not fit together. I am absolutely at a loss as I still do not have a bed and it’s been around 3 weeks waiting to get this sorted. All I want now is for them to collect the bed parts and for me to get my money refunded. Let’s hope they contact me to arrange, which they are legally bound to do according to the CCR.

15 de diciembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ordered my bed & received a…

Ordered my bed & received a confirmation email with a estimate date of delivery. The bed arrived a week earlier than expected with great communication from the courier.
The bed was easy to assemble but the only downside was that no nails were provided for the slats! The bed is sturdy & looks fab. Would definitely recommend.

14 de diciembre de 2021
Valorada con 5 estrellas sobre 5

Wow - unable to fault this company!

Wow! I am unable to fault this company. From ordering the swatches to choosing the right colour for my new headboard to the delivery of the final product; delivery was super efficient and the product is of great quality. Love love love my new headboard and reasonable value in comparison to other headboards I looked at.

13 de diciembre de 2021
Valorada con 5 estrellas sobre 5

Great!

Great bed heads for price. Material is soft and a good colour. Quick delivery - would buy again.

10 de diciembre de 2021
Valorada con 1 estrellas sobre 5

Ordered an ottoman bed but only…

Update: received the cage which the mattress sits on- came to put the bed together and it does not fit together!!
If I could post pictures I would, to show you just how ridiculous it is.

Ordered an ottoman bed but only received part of the order. Eventually got them to agree to send out what they were supposed to (ie the bed base for the mattress to sit on). Emailed for a confirmation of when it will be sent but has been radio silence. I am so angry with this company as the bed was for my daughters Christmas present and at this rate they will ruin Christmas. I wish they would just reply it is so frustrating. In the meantime I have searched the company on Companies House and have the names of the director and his wife whom shall be receiving an official letter if this is not resolved soon.

8 de diciembre de 2021
Opinión espontánea
Valorada con 4 estrellas sobre 5

Quality material Headboard

Headboard is good quality & reasonable price, packed well although the hole positions to attach the frame to the board could perhaps be made clearer on the reverse & the fixings maybe attached to the rear of headboard & not hidden within the packaging. We purchased a super king size headboard & our existing board had 4 struts - I believe this one should perhaps have been supplied with 4 struts as it would then be more stable.
Overall pleased.

7 de diciembre de 2021
Valorada con 3 estrellas sobre 5

Headboard Arrived Damaged

Headboard arrived damaged - not the fault of the manufacturer I appreciate, but they still needed chasing for a response. Quality of the product was okay for the price, but the customer service could have been better. Issue now resolved thankfully, so feedback updated (and upgraded) slightly…

3 de diciembre de 2021
Logotipo de Barclay Beds

Respuesta de Barclay Beds

Hi Phil, I do apologise for the damaged item you received and appreciate the above comments. I can see this has now been resolved for you and hope this was satisfactory for you.

Valorada con 5 estrellas sobre 5

Ottoman beds

Beautiful Beds! Just as expected.

Quick delivery. Assembled by their men but done properly & quickly.

Love theeee bed!

2 de diciembre de 2021
Valorada con 1 estrellas sobre 5

This is the worst company I have ever…

This is the worst company I have ever dealt with. I’ve placed an order several weeks ago, they’ve taken my money snd I cannot get my goods. I’ve emailed them several times but they have never once replied to me. There is no telephone number for this company, and no customer service whatsoever.
Shocking company. If I don’t hear soon I shall be reporting this company.

30 de noviembre de 2021
Valorada con 4 estrellas sobre 5

Bed great - very pleased, but not so happy with assembly

The bed is great - I got it for my daughter and she loves it. It is very sturdy. The delivery was later than scheduled. I had paid for it to be assembled which it was but after men gone I found blood on the slats of bed. Too late to speak with them (who didnt really speak english well enough to have conversation) so i cleaned it myself - that was very disappointing and concerning.

25 de noviembre de 2021
Valorada con 5 estrellas sobre 5

Happy......

Very efficient with processing order and preparing for delivery. Order was a little late arriving but not the fault of Barclay Beds. Very happy with purchase and very good price

25 de noviembre de 2021
Valorada con 1 estrellas sobre 5

Dreadful

Dreadful - don't reply to queries. Actual product was good - just not the same as in the picture. Still had no response.
Avoid.

24 de noviembre de 2021
Valorada con 1 estrellas sobre 5

Stay clear. ZERO customer service.

I am really hoping they reply to this review so they can try and sort it out.
I ordered 2 head boards. I received one by the date given…. Even tho I had notification that both were sent to courier at same time. I have still only received one and paid for 2. Unfortunately I have emailed on numerous occasions and messaged on Facebook but with no response. I wish I had of read all the reviews on here and Facebook before I purchased. I did think when no contact number that it was strange, but now I’m left out the money of a head board that I never received. Please avoid this company. Thankfully I paid via PayPal so hoping they can recoup my money. Also in contact with consumer rights to advise how to proceed to get my money back. Please avoid this company at all levels….. they are so unprofessional with zero customer service.

22 de noviembre de 2021
Logotipo de Barclay Beds

Respuesta de Barclay Beds

Hi Lynsey

We have made contact and explained the issues and advised of the rectification for this. We did issue out two headboards, but as you have been advised only one has been sent out to you. We do apologise for this and we have confirmed a replacement of the missing headboard is to be sent out to you as priority.

I hope this helps

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