Barestep Opiniones 

2537
•
TrustScore: 4 sobre 5

4,1

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I absolutely love Barestep shoes. They are incredibly comfortable and perfect for daily walks. I also appreciate that they are designed in line with current podiatry guidelines, which makes them a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have just returned from walking the Cinque Terre and other places in Italy and France. I walked in Barestep 3.0 and cannot recommend them highly enough. They were light and comfortable yet provided... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Great shoes - I can already feel the difference during my workouts. The sizing issues with the shoes & shipping dept (having to pay for returns when there are genuine issues with the shoes - isnt co... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

1st reply after requesting refund: Instead of returning the shoes and incurring high return shipping costs ($5.95), we can offer you a 50% discount on your next order. This would allow you to keep... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Zapatería

Sobre Barestep

Escrito por la empresa

Barestep Logo
Up to 62% off our bestsellers and free shipping
Step into comfort and stronger, healthier feet with Barestep. Enjoy special discounts for a limited time only.
Shop Now
FREE DELIVERY • HASSLE-FREE EXCHANGES
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Barefoot shoes which uniquely combine comfort, freedom and support to give you back everything the modern shoe took away. Feel better today and get stronger tomorrow while moving freely and naturally in your Baresteps.

Información de contacto

4,1

Muy bueno

TrustScore: 4 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,1

Todas las opiniones

(2537)

149 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

These shoes are life-changing

These shoes are life-changing. I wear them hiking in the woods, at the beach, I walked 20,000 steps in NYC the other day ... and NEVER had an ache, a pain or a blister. Then I switched out for other shoes for a few hours and immediately had cramps, shooting pains etc. My physical therapist wears them too.

30 de octubre de 2025
Opinión espontánea
Logotipo de Barestep

Respuesta de Barestep

Thank you for sharing your experience!

Happy Barestepping,
The Barestep Team:)

Valorada con 4 estrellas sobre 5

The ordering process was not user friendly.

The ordering process was not user friendly. Delivery however went fast and received shoes in couple of days.
Barestep shoes are great and helps with pain in feet due to Neuropathy.
I can recomend the product.

16 de octubre de 2025
Logotipo de Barestep

Respuesta de Barestep

Thank you for sharing your experience!

Happy Barestepping,
The Barestep Team:)

Valorada con 1 estrellas sobre 5

Wrong size

When I ordered they said that a size 8 would be a South African Size 8. Instead it was a UK8 and Therefore a SA Size 7.
I had a feet operation and my feet are regularly swollen. I need a Size. 9 UKWomen

21 de octubre de 2025
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Respuesta de Barestep

We hear you, and we understand your concern. This is not the experience we want for our customers.

Please reach out to us at hello@barestep.com with your order details so we can resolve this for you.

The Barestep Team

Valorada con 1 estrellas sobre 5

Shoes are to small and not the right to…

Shoes are to small and not the right to size as what the cart says.
Did a return then heard nothing back so I had to contact you. Had to pay for return which I understand is in the policy but I would've paid way less if I just Pudo myself(your way is super expensive). You said you where sending the return shoes so long because you took so long to respond to me, then I didn't get it, I send back the previous shoes and still haven't received any feedback on when I will receive my new pair. Very poor customer service.

20 de octubre de 2025
Logotipo de Barestep

Respuesta de Barestep

We hear you, and we understand your concern. This is not the experience we want for our customers.

Please reach out to us at hello@barestep.com with your order details so we can resolve this for you.

The Barestep Team

Valorada con 5 estrellas sobre 5

Beautiful shoes and easy to wear

Beautiful shoes and easy to wear. So glad I found you guys.
Looking forward for all the models to come

30 de octubre de 2025
Opinión espontánea
Logotipo de Barestep

Respuesta de Barestep

Thank you for sharing your experience!

Happy Barestepping,
The Barestep Team:)

Valorada con 4 estrellas sobre 5

Easy to order

Easy to order, quick delivery. Shoes are incredibly comfortable. Some sizes not available in all styles

29 de octubre de 2025
Opinión espontánea
Logotipo de Barestep

Respuesta de Barestep

Thank you for sharing your experience!

Happy Barestepping,
The Barestep Team:)

Valorada con 5 estrellas sobre 5

Pure comfort

Having been diagnosed with primary lymphoma in my feet since I was in my teens, I've been struggling to find shoes that fit for more than 30 years. Barestep was pure comfort from day one. I wear them every day. Thank you

29 de octubre de 2025
Opinión espontánea
Logotipo de Barestep

Respuesta de Barestep

Thank you for sharing your experience!

Happy Barestepping,
The Barestep Team:)

Valorada con 1 estrellas sobre 5

Shocking after sale service

I purchased your product on 2 October
I requested an exchange.
The product was returned on 10 October (via courier)
It is 20 days since I made the purchase, and I have not received a replacement product or a refund.
And no communication/explanation.

17 de octubre de 2025
Logotipo de Barestep

Respuesta de Barestep

We hear you, and we understand your concern. This is not the experience we want for our customers.

Please reach out to us at hello@barestep.com with your order details so we can resolve this for you.

The Barestep Team

Valorada con 3 estrellas sobre 5

The shoes are great but one size 12…

The shoes are great but one size 12 pare is larger than the other pare of size 12. ????

21 de octubre de 2025
Logotipo de Barestep

Respuesta de Barestep

We hear you, and we understand your concern. This is not the experience we want for our customers.

Please reach out to us at hello@barestep.com with your order details so we can resolve this for you.

The Barestep Team

Valorada con 5 estrellas sobre 5

Delivery was speedy

Delivery was speedy. The returns service was excellent. The shoes are the most comfortable I have ever worn

21 de octubre de 2025
Logotipo de Barestep

Respuesta de Barestep

Thank you for sharing your experience!

Happy Barestepping,
The Barestep Team:)

Valorada con 1 estrellas sobre 5

I ordered on 21 October and today is 28…

I ordered on 21 October and today is 28 Occtober and I still have not as yet received my order!

21 de octubre de 2025
Logotipo de Barestep

Respuesta de Barestep

We hear you, and we understand your concern. This is not the experience we want for our customers.

Please reach out to us at hello@barestep.com with your order details so we can resolve this for you.

The Barestep Team

Valorada con 2 estrellas sobre 5

Double charged me, then kept a portion of the refund

When I ordered they double charged me (2 separate transactions so not an ordering error on my part). I notified them immediately and still they delivered both sets of the same shoes saying I could return them. When I did, they kept R200 return fee even though the whole thing was a fault of their system. I see on google numerous others have had the same issue

1 de octubre de 2025
Opinión espontánea
Logotipo de Barestep

Respuesta de Barestep

We understand your concern.
This is not the experience we want for our customers.

Please reach out to us at hello@barestep.com with your order details so we can resolve this for you.

The Barestep Team

Valorada con 5 estrellas sobre 5

Your feet will love you!

Very professional company. Very user friendly and easy online shopping. The shoes were delivered within days. I am a happy customer!

20 de octubre de 2025
Logotipo de Barestep

Respuesta de Barestep

Thank you for sharing your experience!

Happy Barestepping,
The Barestep Team:)

Valorada con 3 estrellas sobre 5
Logotipo de Barestep

Respuesta de Barestep

We understand your concern.
This is not the experience we want for our customers.

Please reach out to us at hello@barestep.com with your order details so we can resolve this for you.

The Barestep Team

Valorada con 1 estrellas sobre 5

When I placed my order

When I placed my order, two pairs of the same shoes were added by mistake. I contacted your team immediately through the contact page right after payment, but was informed the next day that the items had already been dispatched and that I should follow the exchange and returns policy.

When I received the order, I found that the size 5 shoes were slightly too small. I then paid an additional R200 to exchange them for a different colour and size (size 6). The exchange was delivered to you and confirmed as received on 22 October, but I have still not received my replacement pair.

20 de octubre de 2025
Logotipo de Barestep

Respuesta de Barestep

We understand your concern.
This is not the experience we want for our customers.

Please reach out to us at hello@barestep.com with your order details so we can resolve this for you.

The Barestep Team

Valorada con 5 estrellas sobre 5

The best shoes ever

Easy ordering process, quick delivery, classy yet minimalist packaging, quality product and no more neuropathy in my feet!!! Yay!

18 de octubre de 2025
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Respuesta de Barestep

Thank you for your kind words! We are so glad you love the comfort of your Barestep shoes.

Happy Barestepping,
The Barestep Team:)

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