I absolutely love Barestep shoes. They are incredibly comfortable and perfect for daily walks. I also appreciate that they are designed in line with current podiatry guidelines, which makes them a... Ver más
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I absolutely love Barestep shoes. They are incredibly comfortable and perfect for daily walks. I also appreciate that they are designed in line with current podiatry guidelines, which makes them a... Ver más
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I have just returned from walking the Cinque Terre and other places in Italy and France. I walked in Barestep 3.0 and cannot recommend them highly enough. They were light and comfortable yet provided... Ver más
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Great shoes - I can already feel the difference during my workouts. The sizing issues with the shoes & shipping dept (having to pay for returns when there are genuine issues with the shoes - isnt co... Ver más
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1st reply after requesting refund: Instead of returning the shoes and incurring high return shipping costs ($5.95), we can offer you a 50% discount on your next order. This would allow you to keep... Ver más
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Incredible product and excellent customer service!!
You have a customer for life!!

Respuesta de Barestep
These shoes are life-changing. I wear them hiking in the woods, at the beach, I walked 20,000 steps in NYC the other day ... and NEVER had an ache, a pain or a blister. Then I switched out for other shoes for a few hours and immediately had cramps, shooting pains etc. My physical therapist wears them too.

Respuesta de Barestep
The ordering process was not user friendly. Delivery however went fast and received shoes in couple of days.
Barestep shoes are great and helps with pain in feet due to Neuropathy.
I can recomend the product.

Respuesta de Barestep
When I ordered they said that a size 8 would be a South African Size 8. Instead it was a UK8 and Therefore a SA Size 7.
I had a feet operation and my feet are regularly swollen. I need a Size. 9 UKWomen

Respuesta de Barestep
Very easy ordering process and outstanding delivery.

Respuesta de Barestep
Shoes are to small and not the right to size as what the cart says.
Did a return then heard nothing back so I had to contact you. Had to pay for return which I understand is in the policy but I would've paid way less if I just Pudo myself(your way is super expensive). You said you where sending the return shoes so long because you took so long to respond to me, then I didn't get it, I send back the previous shoes and still haven't received any feedback on when I will receive my new pair. Very poor customer service.

Respuesta de Barestep
Beautiful shoes and easy to wear. So glad I found you guys.
Looking forward for all the models to come

Respuesta de Barestep
Easy to order, quick delivery. Shoes are incredibly comfortable. Some sizes not available in all styles

Respuesta de Barestep
Having been diagnosed with primary lymphoma in my feet since I was in my teens, I've been struggling to find shoes that fit for more than 30 years. Barestep was pure comfort from day one. I wear them every day. Thank you

Respuesta de Barestep
I purchased your product on 2 October
I requested an exchange.
The product was returned on 10 October (via courier)
It is 20 days since I made the purchase, and I have not received a replacement product or a refund.
And no communication/explanation.

Respuesta de Barestep
The shoes are great but one size 12 pare is larger than the other pare of size 12. ????

Respuesta de Barestep
Delivery was speedy. The returns service was excellent. The shoes are the most comfortable I have ever worn

Respuesta de Barestep
I ordered on 21 October and today is 28 Occtober and I still have not as yet received my order!

Respuesta de Barestep
When I ordered they double charged me (2 separate transactions so not an ordering error on my part). I notified them immediately and still they delivered both sets of the same shoes saying I could return them. When I did, they kept R200 return fee even though the whole thing was a fault of their system. I see on google numerous others have had the same issue

Respuesta de Barestep
Very professional company. Very user friendly and easy online shopping. The shoes were delivered within days. I am a happy customer!

Respuesta de Barestep
So my other bare steps are size 39 so i chose

Respuesta de Barestep
When I placed my order, two pairs of the same shoes were added by mistake. I contacted your team immediately through the contact page right after payment, but was informed the next day that the items had already been dispatched and that I should follow the exchange and returns policy.
When I received the order, I found that the size 5 shoes were slightly too small. I then paid an additional R200 to exchange them for a different colour and size (size 6). The exchange was delivered to you and confirmed as received on 22 October, but I have still not received my replacement pair.

Respuesta de Barestep
Easy ordering process, quick delivery, classy yet minimalist packaging, quality product and no more neuropathy in my feet!!! Yay!

Respuesta de Barestep
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