I absolutely love Barestep shoes. They are incredibly comfortable and perfect for daily walks. I also appreciate that they are designed in line with current podiatry guidelines, which makes them a... Ver más
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I absolutely love Barestep shoes. They are incredibly comfortable and perfect for daily walks. I also appreciate that they are designed in line with current podiatry guidelines, which makes them a... Ver más
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I have just returned from walking the Cinque Terre and other places in Italy and France. I walked in Barestep 3.0 and cannot recommend them highly enough. They were light and comfortable yet provided... Ver más
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Great shoes - I can already feel the difference during my workouts. The sizing issues with the shoes & shipping dept (having to pay for returns when there are genuine issues with the shoes - isnt co... Ver más
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1st reply after requesting refund: Instead of returning the shoes and incurring high return shipping costs ($5.95), we can offer you a 50% discount on your next order. This would allow you to keep... Ver más
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That when I was ordering my shoes I was also looking for the basic inserts which were out of stock and not expected for some time. The customer service person, Kayla, worked with me to find a satisfactory solution with the ortho inserts. So I salute you on your customer service. Also the website for ordering was easy to navigate.

Respuesta de Barestep
Well I bought the summer shoes and they are so comfortable. My lower back pain is pretty much gone. I decided I’d get a winter pair for me and my Hubby. They are awesome and feel so good. We get lots of compliments on them.

Respuesta de Barestep
This is the third time I'm buying Bare steps and every interaction was smooth, efficient and timeous.

Respuesta de Barestep
Quick and professional service. I was kept updated during the entire process.

Respuesta de Barestep
Great ordering process and delivery. The shoes that arrived however werent what was ordered. Instead of Triple black, I received Dark Grey ! Order, shipping docs all confirmed it shld be Black. I do not wish to return these as I will be travelling extensively leaving on Saturday.

Respuesta de Barestep
I ordered a size 10 and received a size 8

Respuesta de Barestep
The quality of the shoes are not worth the price. Sure, they are comfortable, but if you look at the craftmanship, it should cost 10% of what it does. My right shoe was also larger than my left, indicating it was likely a display model in a store somewhere, or the quality of manufacturing is poorly checked. While they are in the process of refunding me, they have since sent me spam marketing emails every day since my purchase, and only replied to my refund request after chasing them on multiple platforms. This is not a company that puts the customer first.

Respuesta de Barestep
Ibought a too small pair and Mary has been a star in supoort and solving my problem. Cudo's to her!!

Respuesta de Barestep
Great customer service and an amazing product, love my barestep shoes

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The shoes were very comfortable from the first time I put them on. They are lightweight and easy on the feet for walking around. I like the fact that the heel is elasticated so there is no pressure on the heel.

Respuesta de Barestep
They are great. Light and comfortable. They feel as if am walking on bare feet. I love them 💗

Respuesta de Barestep
The initial order was easy, efficient and a pleasure. The issue came with the exchange due to an incorrect size and a swop required. Very long drawn out process with slow response and slow delivery. I requested a delivery address change as it was not delivered as confirmed and I was heading back home to my home. This was confirmed but shoes still delivered to Knysna. Shoes now 280 kms away and I will only be able to collect in December. Disappointed!

Respuesta de Barestep
A super product not easy to wear any other product after wearing Bearstep. The sizing of the product is an issue and must be addressed.

Respuesta de Barestep
The buy 1 get 1 free deal is amazing! I loved that. The shoe itself isn't as well made as I expected because the soles is glued to the uppers and not stiched. The service from the consultant Mary was fantastic. However, the return policy isn't great. There's a R200 fee to exchange the shoes for a different size. I wasn't happy about that. I have only been wearing the shoes for a couple of days so I can't comment on that in great detail except to say that I still have pain from my shin splints.

Respuesta de Barestep
After a mix-up at the factory, I waited quite a while for my 3.0 Barestep 'sneakers'. They're comfortable and fit well. For my troubled knees and feet, the previous version 2.0 is much better though. It cured my knee & hip pain almost instantly. The 3.0 version is a comfy sneaker, but does not seem have the magic contained in my first pair, th 2.0 version.

Respuesta de Barestep
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