Barestep Opiniones 

The shoes are poor quality. Company misrepresented what & how many shoes you will receive for a set price.
Very difficult to return, next to impossible.
Not a trustworthy company.

1st reply after requesting refund: Instead of returning the shoes and incurring high return shipping costs ($5.95), we can offer you a 50% discount on your next order. This would allow you to keep the current pair and order a different size or model that may better suit your needs. I said no. Issue a refund & send return information. 2nd reply: Instead of returning it and incurring high shipping costs ($5.95), we can offer you a 10% refund on your current order, along with a 50% discount on your next order. You can keep the item and save time.

The offer gets worse each time. These shoes have no support. I will not wear them and risk an injury or make additional purchases, at a discount.

Company replied to my previous review of the bad service for an exchange with get into contact with us to resolve the issue, only to be told they cant resolve the issue. They have my returned item in their possesion, but will not send the shoe i requested.

its been 8 months since i sent through my return. A ChatGPT response will not work to all your bad reviews, you actually have to solve the issues.

Ordered BOGO on March 23, 2026. Never received shoes or any type of email. Once I contacted them to inquirer. They told me one pair was on backorder. But failed to send me the other pair. Over the next few months nothing. I requested a refund and they went silent. I can see why they don't have a phone number to call. Please be careful when using this company.

I have just returned from walking the Cinque Terre and other places in Italy and France. I walked in Barestep 3.0 and cannot recommend them highly enough. They were light and comfortable yet provided sufficient support regardless of the terrain.

Scam company

I have never received my shoes that I paid for.

Terrible customer service. Order is 50 days out of SLA and counting.

I haven't received a word of communication regarding my order which I ordered two weeks ago. I haven't gotten any Reponses back from the brand

I ordered shoes in December 2025 at a total cost of R1,798. Unfortunately, the wrong sizes were delivered. I then had to pay an additional R200 to return the items.

I received confirmation that my return was received on 21 January 2026, but since then there has been no communication at all and no response to any of my emails.

At this point, I’m left wondering if the company is still operating. This is especially disappointing, as these are the only shoes I wear.

The order was placed and confirmed on 29 March 2026, but there has been no delivery yet as of 17 April 2026.

No shoes received yet. No reply on follow up messages about status of my order.

I've ordered a number SA4, I've received an SA3, after I've ordered I saw that the invoice said SA3, I've send 2 emails to inform you that I've ordered a SA4 andno answer, when I've received it yesterday I saw it was a SA3 and send another email, still waiting for an answer, solet me no what is your problem?

The product is of excellent quality with a really wide toe space. The delivery was unexpectedly quick.

I bought the shoes for my Nees. She has MS. She said the shoes is a bit tight on top. She wears it with socks. Because it's so expensive we will look for a chipper brand. That can help her

Barestep shoes are pretty solid, especially the latest releases are very well made and super comfortable. I have 2 pairs and my wife now has a pair. You have to give Barefoot style shoes at least 1-2 days to get used to them, when you first put them on it takes your feet time to adjust to them so be patient, you may even experience slight pain/soreness initially... However, your feet will adjust to them over 2-5 days of usage. Then once your foot muscles adjust you will like them, I assure you.... I use them for around the house, casual walks outside around my home, and quick trips to the store. I love the newer releases, most recent the mid top pair with the fleece lining is perfect for colder weather. I know they'd hold up good for longer walks or pretty much wherever I'd want to go, but I prefer these for comfortable everyday usage around the house because I prefer these over slippers or flip flops. Also since we work from home and are running and cleaning up after our baby daughter on a daily basis.

I absolutely love Barestep shoes. They are incredibly comfortable and perfect for daily walks. I also appreciate that they are designed in line with current podiatry guidelines, which makes them a great choice for foot health.

The only downside is that they are not waterproof. I recently wore them in the rain, and my feet were soaked almost immediately.

Overall, they are excellent for dry conditions, but better suited for fair weather.

These shoes are fantastic. Extremely well made, durable and comfortable. My go too shoes from now on