Barestep Opiniones 

2537
•
TrustScore: 4 sobre 5

4,1

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I absolutely love Barestep shoes. They are incredibly comfortable and perfect for daily walks. I also appreciate that they are designed in line with current podiatry guidelines, which makes them a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have just returned from walking the Cinque Terre and other places in Italy and France. I walked in Barestep 3.0 and cannot recommend them highly enough. They were light and comfortable yet provided... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Great shoes - I can already feel the difference during my workouts. The sizing issues with the shoes & shipping dept (having to pay for returns when there are genuine issues with the shoes - isnt co... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

1st reply after requesting refund: Instead of returning the shoes and incurring high return shipping costs ($5.95), we can offer you a 50% discount on your next order. This would allow you to keep... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Zapatería

Sobre Barestep

Escrito por la empresa

Barestep Logo
Up to 62% off our bestsellers and free shipping
Step into comfort and stronger, healthier feet with Barestep. Enjoy special discounts for a limited time only.
Shop Now
FREE DELIVERY • HASSLE-FREE EXCHANGES
Product Collage Shop Our Collection Contact Us
Barefoot shoes which uniquely combine comfort, freedom and support to give you back everything the modern shoe took away. Feel better today and get stronger tomorrow while moving freely and naturally in your Baresteps.

Información de contacto

4,1

Muy bueno

TrustScore: 4 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,1

Todas las opiniones

(2537)

149 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 3 estrellas sobre 5

Hi you product is amazing.

Hi you product is amazing, no problem with that.

I just had to wait a long time for my shoes to arrive, had to mail to find out when it is coming, It is exactly the same with my next order that I placed on 27/12/2025. It is now 3 weeks.

Please let me know when will I receive them.

Thank you Revonne

26 de diciembre de 2025
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Respuesta de Barestep

Thank you for your feedback. we are glad you love the product.

Please reach out to us at hello@barestep.com with your order details so we can look into the delivery for you.

Happy Barestepping,
The Barestep Team

Valorada con 1 estrellas sobre 5

Shoes too small

Shoes too small, size 36 and for pads the correct size 38

29 de diciembre de 2025
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Respuesta de Barestep

We hear you and we understand your concern. This is not the experience we want for our customers.

Please reach out to us at hello@barestep.com with your order details so we can resolve this for you.

The Barestep Team

Valorada con 1 estrellas sobre 5

I’m still waiting????For my order to…

I’m still waiting????For my order to arrive!!! 😳👀🙄

6 de enero de 2026
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Respuesta de Barestep

We hear you and we understand your concern. This is not the experience we want for our customers.

Please reach out to us at hello@barestep.com with your order details so we can resolve this for you.

The Barestep Team

Valorada con 1 estrellas sobre 5

I have not received my replacement…

I have not received my replacement shoes after weeks. The wrong size was collected but I have received the replacement yet.

12 de enero de 2026
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Respuesta de Barestep

We hear you and we understand your concern. This is not the experience we want for our customers.

Please reach out to us at hello@barestep.com with your order details so we can resolve this for you.

The Barestep Team

Valorada con 5 estrellas sobre 5

Excellent customer support

Excellent customer support – my order mistake was quickly and easily resolved. Thank you, Barestep Team

29 de diciembre de 2025
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Respuesta de Barestep

Thank you for your kind words!
We are so glad our support team could resolve your order mistake quickly and easily.

We truly appreciate your feedback.

Happy Barestepping,
The Barestep Team:)

Valorada con 1 estrellas sobre 5

I still have not received my order that…

I still have not received my order that was placed on 27/12/2025. No feedback on delays this is bad service

27 de diciembre de 2025
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Respuesta de Barestep

We hear you and we understand your concern. This is not the experience we want for our customers.

Please reach out to us at hello@barestep.com with your order details so we can resolve this for you.

Happy Barestepping,
The Barestep Team

Valorada con 5 estrellas sobre 5

Helpful when i had enquiry and wonderful product

Helpful when i had enquiry and responded swiftly. I was kept updated on the process and updated on shipping and courier process the whole time. I received the shoes on time and the product is really good and is exactly as it is advertised and what you expected. I would recommend this shoes to anyone.

5 de noviembre de 2025
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Respuesta de Barestep

Thank you for your kind words!

We are so glad our support team could assist you swiftly and that your shoes arrived on time, exactly as expected.

Happy Barestepping,
The Barestep Team:)

Valorada con 5 estrellas sobre 5

I messed up two orders and your support…

I messed up two orders and your support people made it all correct …,service is astounding. And, I have had ugly wide toes all of my life …. Your shoes make walking so comfortable.

10 de diciembre de 2025
Opinión espontánea
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Respuesta de Barestep

Thank you for your kind words!

We are so glad our support team could help sort out your orders. And we love that your feet are finally getting the comfort they deserve.

Happy Barestepping,
The Barestep Team:)

Valorada con 5 estrellas sobre 5

Great shoes, great service

Simple, smooth, efficient ordering.
Great quality shoes, fast and effective delivery. Would recommend and definitely be buying again from them ....

26 de diciembre de 2025
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Respuesta de Barestep

Thank you for your wonderful feedback! We are so glad you loved the smooth ordering process and the quality of your shoes.

We look forward to serving you again!

Happy Barestepping,
The Barestep Team:)

Valorada con 1 estrellas sobre 5

Scam Company

Please stay away; they will take your money, and you won't hear from them again. I have been waiting for my shoes for over two months, and every time I send an email to find out where the shoes are, I receive an automated response stating that they have been shipped. There is no way to phone or contact them, they don't care about their customers, they WILL steal your money, please stay away!

30 de octubre de 2025
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Respuesta de Barestep

We hear you and we understand your concern. This is not the experience we want for our customers.

Please reach out to us at hello@barestep.com with your order details so we can resolve this for you.

Happy Barestepping,
The Barestep Team

Valorada con 5 estrellas sobre 5

My feet love your shoes

My feet love your shoes. I listen to my feet.

8 de enero de 2026
Opinión espontánea
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Respuesta de Barestep

Thank you for your kind words! Listening to your feet is exactly what we encourage.

We are so glad your Barestep shoes are keeping them happy.

Happy Barestepping,
The Barestep Team:)

Valorada con 5 estrellas sobre 5

I have found the Barestep shoes very…

I have found the Barestep shoes very comfortable and wear them 90% of the time.

8 de enero de 2026
Opinión espontánea
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Respuesta de Barestep

Thank you for your feedback! We are so glad you find our shoes comfortable and that they have become your go-to choice.

Happy Barestepping,
The Barestep Team:)

Valorada con 5 estrellas sobre 5

I love my brefoot shoes!

I ordered my first pair of barefoot shoes in August 2025 and loved them from Day 1. They are comfortable and have improved my knee and hip pain. I never wear anything else now. I bought a couple of pair for my daughter for Christmas and now she loves them too!

8 de diciembre de 2025
Opinión espontánea
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Respuesta de Barestep

Thank you for your lovely feedback! We are so glad your Barestep shoes have helped with your knee and hip pain, and that your daughter loves them too.

It means a lot to us that you have made the switch completely. Happy Barestepping to you both!

The Barestep Team:)

Valorada con 5 estrellas sobre 5

Fantastic

smooth order system, speedy delivery and love my new shoes
Ordered the incorrect size will give review on experience in returning

1 de enero de 2026
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Respuesta de Barestep

Thank you for your lovely feedback! We are so glad you loved the smooth ordering process and speedy delivery.

We hope you enjoy your new shoes and we are confident the return experience will be just as smooth.

Happy Barestepping,
The Barestep Team:)

Valorada con 5 estrellas sobre 5

Great customer service

The way in which an exchange request was handled due to an incorrect size ordered.
Very good feedback and assistance.

30 de diciembre de 2025
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Respuesta de Barestep

Thank you for your kind words! We are so glad our team could assist you smoothly with the exchange.

We always want to make things easy for our customers. Enjoy your Barestep shoes!

Happy Barestepping,
The Barestep Team

Valorada con 1 estrellas sobre 5

Horrible Service -

order #BS55479

Please note, I am extremely disappointed that after my first order attached was confirmed, the system then has a count down timer, requesting further information of my order, but instead its deceiving me to purchase another shoe – which occurred below. After me sending the email within 1hr of me purchasing to request they cancel they second debit order - nothing was done.

I have submitted a return request - still waiting further instructions. This return is based on the following:

• The Size guide listed on your website is incorrect, attached word document in which I have screen shot to provide proof:
o I selected Women SA7 which is EU39. What arrived is EU40. There is no other Women SA6 to select from in this style when going through the exchange/refund steps on your website.
o I selected Men SA8 which is EU41. What arrived is EU42
o Based on the above the insoles part of the order to be returned

Please can you process the collection and refund ASAP.

29 de diciembre de 2025
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Respuesta de Barestep

We hear you and we understand your concern. This is not the experience we want for our customers.

Please reach out to us at hello@barestep.com with your order details so we can resolve this for you.

Happy Barestepping,
The Barestep Team

Valorada con 1 estrellas sobre 5

Horrible experience with Barestep…

Horrible experience with Barestep customer service.

Order did not ship for several weeks, so I looked further into their ‘actual’ reviews and saw a real concern. Contacted ‘Nicola’ in customer service who was apologetic and promised a refund, then ghosted me.

Filed a dispute with my bank card for cost of the order. It’s pending; a headache that I didn’t need.

Not sure about the validity of all the positive reviews.

Careful.
One address has them in Cyprus, another, in Calif.

10 de diciembre de 2025
Opinión espontánea
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Respuesta de Barestep

We hear you and we understand your concern. This is not the experience we want for our customers.

Please reach out to us at hello@barestep.com with your order details so we can resolve this for you.

Happy Barestepping,
The Barestep Team

Valorada con 3 estrellas sobre 5

Hi My daughter ordered me a size 3…

Hi My daughter ordered me a size 3 white Barestep which fit perfectly so I then ordered a size 3 Black Barestep but this black pair is a very titer fit not as comfortable as the white pair. Then the material on the White Barestep right Infront where my toe perished f Barestep can better the front with a better front end the rubber bend back to be higher up.

28 de febrero de 2025
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Respuesta de Barestep

Thank you for your feedback and please thank your daughter for us.

We are glad the white pair fit perfectly, but we are sorry the black pair feels tighter and the material did not hold up as expected.

Please reach out to us at hello@barestep.com with your order details.

Happy Barestepping,
The Barestep Team :)

Valorada con 5 estrellas sobre 5

I absolutely love my shoes, they are extremely comfortable. It feels like your barefoot and so easy to wear

My experience with this company was great. I received both pair of shoes in a fashionable time. I love my shoes and recommend that others find out for themselves. They won’t be sorry. Best pair of shoes I’ve worn in a long time.

10 de diciembre de 2025
Opinión espontánea
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Respuesta de Barestep

Hey,

Thank you so much for your lovely review! We're so happy you love the comfort and barefoot feel of your shoes.

Your recommendation means a lot to us. Enjoy every step!

Happy Barestepping,
The Barestep Team :)

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