I absolutely love Barestep shoes. They are incredibly comfortable and perfect for daily walks. I also appreciate that they are designed in line with current podiatry guidelines, which makes them a... Ver más
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I absolutely love Barestep shoes. They are incredibly comfortable and perfect for daily walks. I also appreciate that they are designed in line with current podiatry guidelines, which makes them a... Ver más
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I have just returned from walking the Cinque Terre and other places in Italy and France. I walked in Barestep 3.0 and cannot recommend them highly enough. They were light and comfortable yet provided... Ver más
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Great shoes - I can already feel the difference during my workouts. The sizing issues with the shoes & shipping dept (having to pay for returns when there are genuine issues with the shoes - isnt co... Ver más
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1st reply after requesting refund: Instead of returning the shoes and incurring high return shipping costs ($5.95), we can offer you a 50% discount on your next order. This would allow you to keep... Ver más
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Hi you product is amazing, no problem with that.
I just had to wait a long time for my shoes to arrive, had to mail to find out when it is coming, It is exactly the same with my next order that I placed on 27/12/2025. It is now 3 weeks.
Please let me know when will I receive them.
Thank you Revonne

Respuesta de Barestep

Respuesta de Barestep
I’m still waiting????For my order to arrive!!! 😳👀🙄

Respuesta de Barestep
I have not received my replacement shoes after weeks. The wrong size was collected but I have received the replacement yet.

Respuesta de Barestep
Excellent customer support – my order mistake was quickly and easily resolved. Thank you, Barestep Team

Respuesta de Barestep
I still have not received my order that was placed on 27/12/2025. No feedback on delays this is bad service

Respuesta de Barestep
Helpful when i had enquiry and responded swiftly. I was kept updated on the process and updated on shipping and courier process the whole time. I received the shoes on time and the product is really good and is exactly as it is advertised and what you expected. I would recommend this shoes to anyone.

Respuesta de Barestep
I messed up two orders and your support people made it all correct …,service is astounding. And, I have had ugly wide toes all of my life …. Your shoes make walking so comfortable.

Respuesta de Barestep
Simple, smooth, efficient ordering.
Great quality shoes, fast and effective delivery. Would recommend and definitely be buying again from them ....

Respuesta de Barestep
Please stay away; they will take your money, and you won't hear from them again. I have been waiting for my shoes for over two months, and every time I send an email to find out where the shoes are, I receive an automated response stating that they have been shipped. There is no way to phone or contact them, they don't care about their customers, they WILL steal your money, please stay away!

Respuesta de Barestep
My feet love your shoes. I listen to my feet.

Respuesta de Barestep
I have found the Barestep shoes very comfortable and wear them 90% of the time.

Respuesta de Barestep
I ordered my first pair of barefoot shoes in August 2025 and loved them from Day 1. They are comfortable and have improved my knee and hip pain. I never wear anything else now. I bought a couple of pair for my daughter for Christmas and now she loves them too!

Respuesta de Barestep
smooth order system, speedy delivery and love my new shoes
Ordered the incorrect size will give review on experience in returning

Respuesta de Barestep
The way in which an exchange request was handled due to an incorrect size ordered.
Very good feedback and assistance.

Respuesta de Barestep
order #BS55479
Please note, I am extremely disappointed that after my first order attached was confirmed, the system then has a count down timer, requesting further information of my order, but instead its deceiving me to purchase another shoe – which occurred below. After me sending the email within 1hr of me purchasing to request they cancel they second debit order - nothing was done.
I have submitted a return request - still waiting further instructions. This return is based on the following:
• The Size guide listed on your website is incorrect, attached word document in which I have screen shot to provide proof:
o I selected Women SA7 which is EU39. What arrived is EU40. There is no other Women SA6 to select from in this style when going through the exchange/refund steps on your website.
o I selected Men SA8 which is EU41. What arrived is EU42
o Based on the above the insoles part of the order to be returned
Please can you process the collection and refund ASAP.

Respuesta de Barestep
Horrible experience with Barestep customer service.
Order did not ship for several weeks, so I looked further into their ‘actual’ reviews and saw a real concern. Contacted ‘Nicola’ in customer service who was apologetic and promised a refund, then ghosted me.
Filed a dispute with my bank card for cost of the order. It’s pending; a headache that I didn’t need.
Not sure about the validity of all the positive reviews.
Careful.
One address has them in Cyprus, another, in Calif.

Respuesta de Barestep
Hi My daughter ordered me a size 3 white Barestep which fit perfectly so I then ordered a size 3 Black Barestep but this black pair is a very titer fit not as comfortable as the white pair. Then the material on the White Barestep right Infront where my toe perished f Barestep can better the front with a better front end the rubber bend back to be higher up.

Respuesta de Barestep
My experience with this company was great. I received both pair of shoes in a fashionable time. I love my shoes and recommend that others find out for themselves. They won’t be sorry. Best pair of shoes I’ve worn in a long time.

Respuesta de Barestep
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