Barestep Opiniones 

I received the incorrect size. The courier collected the incorrect size. I have still not received the exchange pair. I have emailed.numerous times to follow up without any response. There is also no contact number to call. Turnaround times are very poor. Terrible customer service overall. Most unfortunate. Will never buy again!!!

What went wrong!!!! You are kidding me!
I still have not received my replacement order. The sizes were wrong and i sent back my order and paid the return fee. This was in December !
Still not received the two replacement shoes.
What terrible service from this company. I will recommend never to use this company again.

I logged a return in December already. I still have not received the replacement shoes. They respond on email very rapidly but to date no delivery has been made.

I sent a item back for a size change, it has been received by Barestep but nobody is getting back to me on the replacement. I have sent numerous emails to no avail. Return was received 2 weeks ago

Terrible communication; still sending me
Marketing material. No goods received.

Great service, speedy delivery and the end result is very comfortable shoes!

They did not deliver the order in the timeframe promised. They have not replied to any of my several emails regarding what the order is. There is mo contact number to call and speak to a human being .
Can only assume they just order their shoes from Temu and their delivery time frame is dependent on how quickly Temu delivers.
Same yourself more than 50% and just order directly from Temu.

The communication and updates. The care for their customers. I can't wait for my shoes. I'm just so sorry I ordered the wrong size. But, I will wait patiently for the updates on my order. Thank you Barestep.

I have received 2 emails to review but I havent received my order or any communication regarding my order.

No communication

Still waiting for you to tell me when my purchase will be delivered

Approval of exchange for a larger size took a few weeks. On receiving approval I had ro select different colors that were available. I received notification that the shoes are ready and await courier pickup. I enquired if the delivery address could be changed, I never received a response, but some 2 weeks later received messages for pickup, which was confusing. Monday 19th Jan I was informed my colors were no longer available, only white. I do not understand the reponse that my delivery address change enquiry resulted in the package supposedly already at the courier. But followed by another message that the colours I requested no longer available. I am now waiting for new stock to arrive with darker colors I prefer.
Very disappointing
BUT NEVER RECEIVED THE REPLACEMENT OR A REFUND, HENCE I BELIEVE BARESTEP SIMPLY STOLE MY MONEY!

It was only a pleasure dealing with Laura, as she done everything to help me to solve my problem. If the shoes is as good as their service, it would be outstanding!

Alledged amazing shoes advertised, but delivery never happens, and I was only informed that my shoes are going to be a "no show" after I had to follow up. Let's see if the refund clears into my account.

Shoes undelivered and no stock and no compensation. Poor customer service not even a phone call. Why do a big promo of your shoes and underdeliver? Shocked that you dont offer any solutions and no way forward.

I love the style, look of the shoes
Very comfortable and highly recommended
Makes you feel like you walking on clouds
Love it

I haven't received it yet. No one is responding to my emails.

I was at first skeptical, but then was so impressed by how quickly I got my shoes and how great they feel wearing them.

I want to express my experience with the Customer Service.
It is over and above any I have experienced. There was continued conversation until the issue was solved.
It is resolved and we both are happy.
As for the shoes. I have no complaint. I have found that light socks feel better for me. Other people feel that BareFooted is best.
Thank You. Mae

The sizing chart is confusing. The company responded well to find a resolution.

Still don't have my shoes. I emailed you 5 times and no response from your customer care email address.
Terrible service after I returned the shoes and I still don't have them...Almost a month since I ordered them and 2.5 weeks since I returned them.
I am back from holiday and my address changed which you did not seem to manage at all.
I would not recommend you to anyone. In fact I will recommend not to use you under any circumstances.
I will write a post on face book and Instagram and Hello Peter to make sure no one I know ever buys from you.
I doubt you will even bother to respond to this.