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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Wide range of spares.We bought a glass freezer shelf,came within a couple of days,earlier than expected.It was well packaged and fitted perfectly.Great service.

Valorada con 1 estrellas sobre 5

Sent a message requesting a quote. Got 1 message from Andy asking me what I want?! Sent him the details of what I needed. Waited a week but no response, even after sending numerous messages. Decided... Ver más

Valorada con 1 estrellas sobre 5

Bought a replacement hose for Miele vacuum cleaner on eBay July 2024 but retaining lugs broke off in less than six months. Andy stated warranty period only 90 days and would therefore not refund cost.... Ver más

Valorada con 5 estrellas sobre 5

Placed an order Sunday p.m. & it arrived Tues a.m. via Royal Mail. All items individually boxed within a box. I was kept informed of delivery/tracking via email. Excellent 1st Class service. Thank... Ver más

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Información de contacto

3,9

Muy bueno

TrustScore: 4 sobre 5

97 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,9

Todas las opiniones

(97)

29 opiniones en los últimos 12 meses

Escribir una opinión
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Valorada con 1 estrellas sobre 5

Dreadful

Absolutely shocking to deal with. The goods I ordered never arrived in Ireland & when I contacted Barty the only response I got was that they sent me the Royal Mail tracking number that I already had received when my order was processed. They fully disputed my right to a refund & I had to pursue the refund through the credit card company with supporting documentation etc. Will never purchase anything from them again

20 de noviembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Bosch spare parts.

Excellent service, came in less than 24hours. Bosch washing machine brushes fitted. The washing is back on track! Cannot recommend enough. 10/10.

10 de enero de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Poor customer service

I paid £8 for special next day delivery (more than the part itself). The part arrived 2 days later and all I got was an apology and they blamed it on Royal Mail industrial action! Why even offer the service if there is the possibility of this occurring. Quite happy to take my money still. I will not be using this company again.

20 de diciembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Total waste of time, no stock control

Total waste of time as they have no stock control, so their website is just a catalogue of products they *might* have. It's not until you actually place an order, pay and wait for your order to be processed that they then cancel your order as they have no stock. Despite this, the out of stock items are still available tobuy on their website.

17 de diciembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Even 1 star is too much for you

Even 1 star is too much for you.

UTP for Numatic James Hoover Cable...
On 4th November I ordered the product above and my order never came. Also Amazon never cared about this and you should never buy anything from this company. I really needed this product and a worker in customer service for Amazon refunded without my request and closed the phone on my face in the middle of my sentence.

8 de diciembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Very bad

Very bad. Please avoid if you value your time and money. It is the 5th day since order made and I'm still waiting for my 24 Royal Mail tracked delivery ( tracking shows that awaiting for package from the sender). I'm seeking for a refund now. No answer from customer support.

2 de diciembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Washing Machine Spares…

I purchase a replacement door seal for my hoover washer from this company. Although I ordered the correct item the one that was sent was a totally different part number and fitting. I contacted customer services who told me I had to contact the supplier direct. As I was unable to find out who the supplier was I rang customer services again and was told the operator was unable to help with my enquiry. She did get an engineer to ring me and he told me that the part I had ordered was no longer available and they had sent the replacement issued by the supplier. As this was no good he said I could return the item for a full refund inclusive of postage charges. I did this and a refund was issued but only for the cost of the item not the postage. Despite emailing this company on 2 separate occasions I have had no response to my request for a refund of the postage. I would avoid this company like the plague! Furthermore I contacted another company who told me the part I needed was readily available and that I had been told a complete lie. Do not use this company!!

22 de octubre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Horrendous people

Horrendous people. They talk over you, and get all indignant and hang up. When you spend extra for next business day delivery and its not delivered the next business day, they repetitively tell you it was picked up the next business day, so will be deliver after another day.
So "Next Business Day Delivery" actually means "Next Business Day Picked up, and Delivered the day after the Bext Business Day"

30 de agosto de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

I Ordered a water tank they took my…

I Ordered a water tank they took my money then said it had been dispatched then cancelled and only partially refunded until I questioned the refund then fully refunded,the woman I spoke to over the phone was 1 of the rudest individuals I have ever spoken to,you are best going to another supplier.My first experience and never again

12 de julio de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Don't want to know if you have an issue!

I purchased a Paxanpax vacuum cleaner motor for my Miele from these people.
Once fitted the hoover would only work on the 2 lowest power settings, on anything higher it would cut in and out. I have tried twice to contact this company saying I have got an issue with the spare, and have had no reply, looks like a complete waste of £60. As you can imagine I am far from happy.

17 de junio de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

As already said on the review

As already said on the review, avoid this company like the plague. Purchased a part for my dimplex fire from these people on March 8 2021 and it has packed up already ( now October )
All they say is that it has a 90 day money back garantee
It was about 40% cheaper than an original part but obviously not worth it.
Wish I had looked at these reviews before I spent my money.
All they sell is cheap rubbish and don’t want to know afterwards.
Avoid these people at all costs.
.

22 de octubre de 2021
Opinión espontánea
Valorada con 2 estrellas sobre 5

Zero customer service

Barty Spares has purposely removed my bad review on their product that they sell from their website & also provided a misleading information about it. It's so disappointed that instead of taking the feedback & provided a clearer detail, they chose to disregard the feedback and only "posted" a "good" feedback, which could be the feedback from themselves. Avoid by all costs, just in case if you have to return/refund the spare parts as the product info is quite misleading.

2 de mayo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Was looking for a filter for my Hoover

Was looking for a filter for my Hoover. Found it here, twice cheaper than in Amazon. Quick dispatch and delivery during crazy Covid times. The only thing I regret, that I didn't find these guys earlier! Thanks Bartyspares.uk!

25 de marzo de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Zero customer service - avoid this company

bought a drive belt for my trainer and it was the wrong size and poor quality. Tried emailing to return the item as detailed on their website on two different email addresses but had no reply. I am now stuck with a belt that's no use and no refund. Really disappointed and would advise everyone to avoid this site as the goods are rubbish and the customer service is non existent

4 de febrero de 2021
Opinión espontánea

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