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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Wide range of spares.We bought a glass freezer shelf,came within a couple of days,earlier than expected.It was well packaged and fitted perfectly.Great service.

Valorada con 1 estrellas sobre 5

Sent a message requesting a quote. Got 1 message from Andy asking me what I want?! Sent him the details of what I needed. Waited a week but no response, even after sending numerous messages. Decided... Ver más

Valorada con 1 estrellas sobre 5

Bought a replacement hose for Miele vacuum cleaner on eBay July 2024 but retaining lugs broke off in less than six months. Andy stated warranty period only 90 days and would therefore not refund cost.... Ver más

Valorada con 5 estrellas sobre 5

Placed an order Sunday p.m. & it arrived Tues a.m. via Royal Mail. All items individually boxed within a box. I was kept informed of delivery/tracking via email. Excellent 1st Class service. Thank... Ver más

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3,9

Muy bueno

TrustScore: 4 sobre 5

97 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,9

Todas las opiniones

(97)

29 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

The right part and great service

I hadn't been expecting next-day delivery but this is how it worked out. Better still, a time window was given and it arrived right in the middle. The pricing was sensible. Quickly shipped and quickly delivered. Nice one!

26 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I ordered my product at lunch time…

I ordered my product at lunch time yesterday and it arrived this morning. I call that a fantastic service! Why can’t more orders from other companies arrive so speedily.
A big thank you to all concerned!

28 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic service

Fantastic service - part of my Braun blender broke in the dishwasher, I was easily able to identify the exact replacement part on the BartySpares website, thanks to the detailed info they provided. Spare part arrived in a couple of days and works perfectly, a good price too. Thanks!

22 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Order a part over a week ago and still…

Ordered a part over a week ago and still have not received it. Have e-mailed several times with no response at all. No actual contact numbers supplied.
Gained a mobile number who said he was just a fitter and could not help ???????
I have no choice but to report this company to Trading Standards which i am in the process of doing right now! I would not use at all. Quick at taking money but no part and no customer service or contact after !!!!! Very very POOR !"

12 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

No Customer service

No Customer service , don’t return emails and phone number on my receipt is non existent. Wouldn’t use them again .

18 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service, fast delivery

Couldn't find what I needed for a KMix stand mixer so completed the form on their website with the enquiry and some pictures. Received an email next morning with parts details and a link. Ordered (standard delivery), and it arrived the following day. Fantastic service.

16 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I was looking for another shelf for the…

I was looking for another shelf for the larger of our Dehlonghi DTR 906-DF twin ovens. The original part is crazy money, nearly £50 to my door. Bartys do a 460 x 355 shelf that is a good fit with a backstop and only 25mm less in depth. Now that's a no brainer at £14.99 to my door. So thanks guys.

4 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

This review talks about Amazon but is the fault of Bartyspares read on

Bought a replacement batttery from Amazon for Shark hoover, it fell off and wouldn’t charge!
They said don’t return and we will refund you, all good.
I ordered another battery from a website Bartyspares, they use Amazon for their deliveries which you don’t know until you order.
Whilst waiting for Bartyspares to deliver I never got my Amazon refund but received another battery in the Amazon branded packaging, I naturally thought they sent me a replacement instead of the refund,so I contacted customer service, I was told, they said send the replacement back and we will refund you which I did and they did refund me, meanwhile I get onto Bartyspares to asked where my battery is, they send me a photo of and Amazon parcel!
I’ve now sent Amazon Bartyspares battery £61 and got £49.99 refund from Amazon who themselves haven’t a clue what’s going on, the Bartyspares spares battery posing as a replacement from Amazon also fell off the hoover and also would not charge

18 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I just wanted to post a quick thank you…

I just wanted to post a quick thank you for the service I received from here. There was an issue with my order, but they guys here were polite and quick to respond. Sorted the error. I received my order prompt and well packaged. the items were as described and of good quality. I would recommend shopping with them.
Thank Steve

22 de octubre de 2025
Valorada con 5 estrellas sobre 5

I am so grateful I have trusted this…

I am so grateful I have trusted this company. I had a trouble with the Royal mail as they did not delivered my parcel and did not left any red card that they have been and could not deliver.
I have contacted bartyspares via email explained the issue and they kindly resend the parcel again that was delivered without any problems:)
Thank you so much. First class customer service !! Great products.

20 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

Great service, fast delivery, amazing product. The pet hair turbo brush attachment really worked. The carpet was back to normal .

Thank you

15 de octubre de 2025
Opinión espontánea
Valorada con 3 estrellas sobre 5

I ordered a extra long 4 metre hose for…

I ordered a extra long 4 metre hose for my vacuum cleaner. The hose fitted perfectly other than it was only 3 metre long. They either need to aquire a new measure or advertise 3 metre and not 4 metre hoses

22 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

No Hassle Refund

Ordered some replacement gas hob knobs. These were 3rd-party manufactured and as it turns out, they hadn't quite got it right and consequently they didn't work. I therefore returned them to Bartyspares for a refund on that basis, and it was processed and refunded the same day they received them. This is how things should be and gives me the confidence to order from them again.

3 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Efficient

Excellent company, not used before but definitely will if I need to. Very efficient service and products delivery.
Thank you very much.

20 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

BartySpares. Two Faulty Vacuum Cleaner Motors. Replaced the First, but Failed to Refund for the Second and its Return Postage

I ordered a vacuum cleaner motor from BartySpares, when it arrived the carbon brush assembly had been smashed out of shape but not due to faulty packaging. I sent photos and it was quickly replaced within a few days. Barty spare included a return label with the replacement motor.

However, the replacement motor carbon brush assemblies again were damaged with one of brass brush housings jammed up against the motor commutator. Also the fan housing was jammed against the fan blade, thus preventing the motor from turning.

I contacted BartySpares again, and again sent photos of the faults, but this time they totally ignored me, so I got onto PayPal to claim a refund. PayPal tried to contact them but they did not reply. Therefore, PayPal found in my favor and I had a refund for the full cost of the motor.

I have also claimed return postage for returing the second faulty motor, but BartySpares are still ignoring my claim, of which is in accordance with their terms and conditions because the item was faulty.

I've been an engineer since the late 1960's and this is the worst service I've ever experienced!

10 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service. I ordered an item incorrectly from their eBay shop, so contacted them to find the correct part. Response from Clint was quick, friendly and he pointed me in the direction of the correct part. The correct part arrived quickly, and returning the incorrect part for a refund was painless. Thanks very much.

4 de junio de 2025
Opinión espontánea

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