This is my second order from bathlabs. Had a good experience with both in terms of delivery of goods but very quickly a part broke (toilet seat fixing). I contacted them via email to report and they... Ver más
La empresa ha respondido
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This is my second order from bathlabs. Had a good experience with both in terms of delivery of goods but very quickly a part broke (toilet seat fixing). I contacted them via email to report and they... Ver más
La empresa ha respondido
Excellent service from Bathlab. Ordered tap on Monday and it arrived on Wednesday. The bath filler was easy to fit and operate and looks great, but as mentioned in previous comments its performance... Ver más
La empresa ha respondido
Purchased a rimless back to wall toilet, soft close toilet seat and concealed flush. Products are good quality. Only gripe is the flush plate is a bit cheap and I don't think it will last long. Commu... Ver más
La empresa ha respondido
Once our order was placed they kept us updated at all times. The order arrived in the alloted time frame well packed and in great condition except one item the toilet seat which had been damaged in tr... Ver más
La empresa ha respondido
BathLab.co.uk is an online bathroom and shower retailer committed to making your dream bathroom a reality. We work direct with our suppliers to provide the latest in bathroom design at highly affordable price. We have been selling bathrooms online for over 15 years, so we know what is important for our customers. Unlike many bathroom retailers, our stock levels are kept updated so that when you buy from us you can relax knowing that your order will be with you soon. We offer free delivery in the UK for orders over £299 and the vast majority of our products can be with you within a few days, some even on a next day basis. If you have any questions or need help with your order, we are more than happy to assist. We are smaller than some of the "giants" in our industry which means we are able to answer our customers far quicker, we take pride in offering a high standard of customer service!
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Very helpful regarding availability and delivery dates. I ordered a shower tray which was in the sale and needed it to arrive asap over Easter. Greg was very responsive and kept me updated. I would definitely recommend BathLab

Respuesta de BathLab.co.uk
Amazing customer service, very helpful and corresponded very quickly

Respuesta de BathLab.co.uk
What an amazing experience this was. From great price to really good quality of the products. Communication is outstanding and even months on from purchase very helpful.

Respuesta de BathLab.co.uk

Respuesta de BathLab.co.uk
Exactly the item I needed and colour match to the taps and plug. Delivery took a lot longer then expected.

Respuesta de BathLab.co.uk
Whole experience was excellent. Proper, considered help when I asked about delivery and the best packing of a delicate item (mirror) I've ever seen. Arrived on time and we're delighted with it. The price was very competitive.

Respuesta de BathLab.co.uk
I ordered a product which was swiftly delivered and excellent quality. It was priced lower than elsewhere. I intended to keep it but it did not fit properly in my new bathroom. Greg was very helpful and understanding and arranged a prompt refund. Can't recommend highly enough.

Respuesta de BathLab.co.uk
I actually bought my radiator from BathLab 18 months ago, but this review is prompted by the incredible customer service I received from Greg when some flaws appeared on Friday. I must've emailed close to 5pm, yet by midday on Monday, he'd arranged for the manufacturer to send me a replacement. I'm really impressed by the prompt, professional and helpful service Greg provided. Thank you!

Respuesta de BathLab.co.uk
Ordered a bathroom mirror on Tuesday morning, arrived Wednesday at 08:30. Because the mirror was supplied with wall plugs and hooks, it was fitted in under an hour. The mirror is good quality, at a competitive price.. Excellent all round service

Respuesta de BathLab.co.uk
Quality service and goods & I will use you again, infact I have now used you twice.

Respuesta de BathLab.co.uk
Very attentive responsive service. Will definitely use again.

Respuesta de BathLab.co.uk
Very quick delivery and very responsive to queries etc. would recommend any day.

Respuesta de BathLab.co.uk
I ordered a specific bath, which would have been perfect for our new bathroom. Three days later we were contacted to say the bath chosen was no longer in stock and offered us a smaller bath or a refund. I chose the refund and was informed it would be processed and returned 3-5 working days later (02 Jan). On 09 Jan I contacted company to say still had not received refund and on 10 Jan I then received notification that they had cancelled the order and issued a refund which would take 3-5 days to clear.
In fairness, my communications were answered promptly, I was just disappointed that it took so long to get my money back, so I could order a replacement bath.

Respuesta de BathLab.co.uk
They were the best price online for the mirror we purchased. Happy with item and no issues.

Respuesta de BathLab.co.uk
Great service, product and delivery! What more can I say. Will definitely be using bathlab.co.uk for any future bathroom items

Respuesta de BathLab.co.uk
Bought a mirror which was delivered with a chipped edge. I contacted them and they sent a replacement the next day, no fuss and no quibble. Really appreciate their excellent service.

Respuesta de BathLab.co.uk
Bought vanity unit, basin, WC pan, cistern, unit and handles. All came well protected and on time. Pleased with the quality. I made a mistake with the order and got through to speak to someone immediately who cancelled that part of the order as requested. I shopped around and found the pricing competitive

Respuesta de BathLab.co.uk
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