Bathroom Point Opiniones 141

TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Visited the website. Saw what we needed after looking at a couple of options. Good comms. Arrived couple of days later. Well packaged and no carrier damage. Inside box all nicely bagged and packed. Al... Ver más

Valorada con 5 estrellas sobre 5

This company is par excellence, I ordered the wrong size shower. And had builders on site the next day. Jake on the phone was so helpful and understanding. He organised an early morning drop of with t... Ver más

Valorada con 5 estrellas sobre 5

We ordered a shower and basin tap in October 2024. Delivery was prompt, but for various reasons I did not fully fit the shower until January 2026. I then discovered a leak and found that the three w... Ver más

Valorada con 5 estrellas sobre 5

Ordered Amy 1100mm Combination Toilet and Sink Unit plus mixer tap (anthracite) My order was processed promptly and quickly delivered to my home. Very happy with my new downstairs loo furniture, how... Ver más

Información sobre la empresa

  1. Proveedor para baños
  2. Reformas de baño

Escrito por la empresa

Bathroom Point is a proud family-run business that has been serving customers since its establishment in 1996. With over two decades of experience, we have developed a deep understanding of the bathroom supply industry, catering to both the retail and trade sectors. Throughout the years, we have built a reputation for excellence thanks to our extensive inventory, which includes an impressive variety of styles and colours to suit every taste and budget. Our knowledgeable team is dedicated to helping you find the perfect bathroom solutions to meet your specific needs and preferences. We are committed to providing reliable supply and delivery services, ensuring that your orders arrive on time and in perfect condition. Our after-sales support is equally important to us; we believe that our relationship with customers doesn’t end after a sale. Rather, we strive to provide ongoing assistance and advice to ensure your complete satisfaction. At Bathroom Point, we take great pride in our commitment to quality, customer service, and family values. We want you to feel confident that when you choose us, you are in safe hands and will receive the best products and support in the industry.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

141 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 57% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Great Service and Quality Products

Really happy with the service from Jake and Bathroom Point. Jake was easy to deal with and really knew his stuff. Everything arrived on time and was exactly what we were after.

The products themselves are great quality and look fantastic! Our bathroom feels completely refreshed. Would definitely recommend Bathroom Point to anyone looking to upgrade their space. No hassle, just good service and solid products.

2 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent bathroom goods at great prices and amazing service…

I ordered with Bathroom Point for the 2nd time following a very happy selection of bathroom pieces back in Nov 24. Again the service was extremely good, unfortunately I was missing a tap (which I didn’t notice on delivery) and didn’t check for damages on the other bits so several weeks later when we came to install everything, I was worried I might be dismissed and have to pay again. Jake was AMAZING. He didn’t for a minute fob me off or suggest it was my fault, he confirmed from the photo image of delivery that it did indeed look like the tap hadn’t been delivered and that he would send it out next day delivery along with a replacement towel rail which was damaged. No hassle just really good service. Thank you Jake and team Bathroom Point. One very happy customer for the 2nd time!

5 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Incredible (probably one of the best)…

Incredible (probably one of the best) customer service experiences I've ever had - Jake was brillaint at helping me track down my urgent delivery and ensuring I could get ahold of it asap. Honestly, thankyou so much for everything you did on Tuesday Jake!

27 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

Order placed on line and was delivered a few days later perfect for us as we had just had a full bathroom makeover and this item was just what we needed to complete the job.
The reason we gave 5 stars was the first one arrived damaged and once the problem was brought up the replacement was with us the next day fantastic service would definitely recommend.

15 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I've used this company 3 times now for…

I've used this company 3 times now for various different items for our bathroom refurbishment. The items were delivered on time (in fact a day early). The feed back from our plumber was extremely good. The quality of all three items ( shower, vanity unit, basin tap) were fantastic. We've actually ordered more or less a full suite for our en suite as well. I highly recommend this company.

7 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

very very slow company do not order…

very very slow company do not order from here i have e mailed them so many times my order has not been delivered been waiting over a week now terrible service

7 de mayo de 2025
Opinión espontánea
Logotipo de Bathroom Point

Respuesta de Bathroom Point

Hello, I'm very sorry for your Experience using us. Please reach out to me by email, including your order number and name. I can then look into this for you. Jake@bathroompoint.co.uk

Thank you
Jake

Valorada con 5 estrellas sobre 5

Beautiful vanity received

Beautiful vanity received. Really impressed with how quick their customer service was when it came to a few issues but super lovely people. The vanity adds texture to my bathroom & is exactly what I wanted for the space.

6 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Can't rate them highly enough!

I ordered a RAK toilet from the website (it was a great price) which arrived quickly. However, when I looked at the fixings, I discovered been given the wrong information by RAK's technical team and the toilet wasn't compatible with my cistern.

I rang Bathroom Point and even though none of this was their fault, they couldn't have been more helpful. They've swapped the toilet for one that will work and were gracious enough to waive the delivery costs.

24 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great products and amazing customer service

I made an order around mid-April and all the items arrived the week after except for one as it was out of stock. They contacted me promptly to inform me, to give me info on the new delivery time etc. I am super happy with their products and the customer experience was amazing! Super recommended!

24 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Really great service

I originally received the wrong order but the situation was handled with the upmost courtesy. The correct order was sent out straightaway, uplifting the incorrect order at the same time. 10/10 for customer service, I would definitely use this company again.

24 de marzo de 2025
Valorada con 1 estrellas sobre 5

We waited over a week for a delivery…

We waited over a week for a delivery (no correspondence after the initial invoice) only to the receive a message that the item we wanted had been broken they didn’t have another one and we will be given a refund. Not impressed.

10 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer service

Great customer service. The staff were very helpful and worked out a way for me to swap a bath when I made the wrong order. It makes a big difference when people are friendly and prepared to find a solution to a problem. I'm also very pleased with the bath I now have installed.

14 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great experience with Bathroom Point

Great experience with Bathroom Point! Speedy delivery, gorgeous mirror at a great price.

The website is clear, pleasant and filters work well.

Super smooth and quick experience, and, did I forget to say how much I love my LED mirror:-)?!

21 de marzo de 2025
Opinión espontánea

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