Bathroom Point Opiniones 141

TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Visited the website. Saw what we needed after looking at a couple of options. Good comms. Arrived couple of days later. Well packaged and no carrier damage. Inside box all nicely bagged and packed. Al... Ver más

Valorada con 5 estrellas sobre 5

This company is par excellence, I ordered the wrong size shower. And had builders on site the next day. Jake on the phone was so helpful and understanding. He organised an early morning drop of with t... Ver más

Valorada con 5 estrellas sobre 5

We ordered a shower and basin tap in October 2024. Delivery was prompt, but for various reasons I did not fully fit the shower until January 2026. I then discovered a leak and found that the three w... Ver más

Valorada con 5 estrellas sobre 5

Ordered Amy 1100mm Combination Toilet and Sink Unit plus mixer tap (anthracite) My order was processed promptly and quickly delivered to my home. Very happy with my new downstairs loo furniture, how... Ver más

Información sobre la empresa

  1. Proveedor para baños
  2. Reformas de baño

Escrito por la empresa

Bathroom Point is a proud family-run business that has been serving customers since its establishment in 1996. With over two decades of experience, we have developed a deep understanding of the bathroom supply industry, catering to both the retail and trade sectors. Throughout the years, we have built a reputation for excellence thanks to our extensive inventory, which includes an impressive variety of styles and colours to suit every taste and budget. Our knowledgeable team is dedicated to helping you find the perfect bathroom solutions to meet your specific needs and preferences. We are committed to providing reliable supply and delivery services, ensuring that your orders arrive on time and in perfect condition. Our after-sales support is equally important to us; we believe that our relationship with customers doesn’t end after a sale. Rather, we strive to provide ongoing assistance and advice to ensure your complete satisfaction. At Bathroom Point, we take great pride in our commitment to quality, customer service, and family values. We want you to feel confident that when you choose us, you are in safe hands and will receive the best products and support in the industry.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

141 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 57% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Good quality

Good quality, sturdy and ready assembled. Am very pleased with the product. The delivery man went to a lot ef effort to get the unit to the right place. Delivery time was excellent. Thank you

13 de febrero de 2025
Valorada con 5 estrellas sobre 5

Will use Bathroom Point again. Excellent!

Needed a specific tap urgently and found it listed 'in stock' with an available quantity on the Bathroom Point website with a next day delivery option. Order process and payment was simple and clear. Communication throughout the order processing, despatch and delivery process was excellent. The APC courier was also excellent and the product was delivered to me next day as promised. Unable to fault anything. Will definitely use Bathroom Point again in the future.

28 de enero de 2025
Valorada con 5 estrellas sobre 5

Excellent quality of products on offer…

Excellent quality of products on offer at very affordable prices.

Beautifully packaged and arrived in a very timely manner. Delivery driver was really friendly and waiting for me to get back home so I didn’t miss my delivery.

Would absolutely recommend and will definitely use again.

20 de enero de 2025
Valorada con 3 estrellas sobre 5

Nice stuff, poor courier

Firstly delivery was awful, not BP fault but they choose the courier. No advance notice, it was dumped on a pallet outside my house on the path. My wife had to struggle bringing it in. Bought a set but a key part not included; the waste for the sink. Installed a few weeks later and sink unit has a chip in it 😩

13 de enero de 2025
Valorada con 5 estrellas sobre 5

Fantastic customer service

I bought a shower screen from Bathroom Point and unfortunately the couriers managed to shatter it to smithereens (typical!). When I called up to explain, Bathroom Point were so lovely about it (shout out to Jake who I spoke to) and not only did they send out a replacement that day, they also made the courier company collect the broken screen for me. The new shower screen arrived intact and is very lovely, and overall I’m very happy with my experience.

16 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent customer service & Brilliant Products!

What an excellent customer service! Jake was so patient with me and guided me through the products & even with the cost. The products are of good quality and true to description. I highly recommend this company and will definitely buy from them again. Thank you so much. I am a very happy customer. 🤗👍🏽

11 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Long wait

The delivery took several days later than expected, and had to be chased up. I paid more for a product thinking it would arrive on time and was disappointed.

Update:
I have responded to Jake and attached confirmation from the delivery company stating there was a delay in delivering. I chased it up 2 days later as I had heard nothing further, and have now finally received the item. Considering the cost of delivery and the delay, I would have welcomed an apology.

6 de diciembre de 2024
Opinión espontánea
Logotipo de Bathroom Point

Respuesta de Bathroom Point

Hello, My Name is Jake. I have tried to reach out by email. We tried to deliver your parcel twice before the delivery was received, and no one was in the property. We are very sorry you are not happy with our service.

Thank you
Jake

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