Bathroom Supastore Opiniones 2328

TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The ordering process was straightforward and the sales team even cared to email to check if the size of shower tray and shower door that I had ordered were correct because they are of different sizes.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I am very pleased with the total service provided by Bathroom Supastor, giving such a good price for the goods they supply. I could not fault the service from the Sales Team including Evan Jones, an... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

The shower screen arrived in a broken palette with nails sticking out. The delivery only delivers to curb side and you are expected to open and check the product within 20 minutes so read the small pr... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great customer service, after my delivery was left by the delivery driver next to my house and got lost. After few phone calls my order was re delivered . I will recommend this company to anyone and... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Reformas de baño
  2. Proveedor para baños

Escrito por la empresa

Here at Bathroom Supastore we believe that quality shouldn’t be delivered at a premium price, that’s why we offer the lowest price possible for high quality products and a service that cannot be beaten. We are a UK-based online retailer specialising in bathroom products, including furniture, fixtures, and accessories. We sources products from top manufacturers in the industry, ensuring that all products are of high quality and meet the latest industry standards. We have a team of highly skilled customer service professionals who are available to assist customers with their purchases. Bathroom Supastore is a reputable and reliable online retailer of bathroom products, providing customers with a wide selection of quality products, excellent customer service, and affordable prices.

Bathroom Supastore

Escrito por la empresa


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Excellent company to deal with

They have a great range, good prices and very friendly and willing to help you if you need it. Fast delivery from a very friendly Welsh chap :)

5 de enero de 2024
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Respuesta de Bathroom Supastore

Thank you so much for leaving us feedback. We are thrilled you are happy with your products and service.

Valorada con 5 estrellas sobre 5

Easy transaction.

Website was easy to navigate and the odd size we needed was available and in stock. Delivery was quick and the tray was as described, driver was very helpful too.

2 de enero de 2024
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Respuesta de Bathroom Supastore

Thank you so much for leaving us feedback. We are thrilled you are happy with your products and service.

Valorada con 5 estrellas sobre 5

Excellent service from the beginning

Excellent service from the beginning. Absolutely delighted with the bath and panel. It was a pleasure speaking with the staff member who was so helpful. I would Highly recommended this business to anyone.

8 de diciembre de 2023
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Respuesta de Bathroom Supastore

Thank you so much for leaving us feedback. We are thrilled you are happy with your products and service.

Valorada con 5 estrellas sobre 5

Time for a shower!

Quite simply I was able to identify the part I needed without having to buy more than I needed and the process of ordering and receiving was in a reasonable time frame. The only criticism is the charge for postage was unreasonable.

4 de diciembre de 2023
Valorada con 5 estrellas sobre 5

Easy to order

Easy to order, delivery excellent.

30 de noviembre de 2023
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Respuesta de Bathroom Supastore

Thank you so much for leaving us feedback.

Valorada con 5 estrellas sobre 5

I need something urgently

I bought a shower tray a few weeks back and had brilliant service from BS.
i suddenly discovered I needed a second waste drain for the tray.I telephoned,yes it was in stock, advised to buy on line and the purchase would be dealt with urgently. I took BS at their word and paid the extra postage and received the item the next day.
Great service and now twice in a row.

22 de noviembre de 2023
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Respuesta de Bathroom Supastore

Thank you so much for leaving us feedback. We are thrilled you are happy with your products and service.

Valorada con 5 estrellas sobre 5

Wouldn’t go anywhere else…

have used bathroom supastore for many years - never had a bad experience. Staff always very helpful and respond quickly to queries. Wouldn’t go anywhere else.

21 de noviembre de 2023
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Respuesta de Bathroom Supastore

Thank you so much for your feedback and continued custom. We really do appreciate it.

Valorada con 5 estrellas sobre 5

Great Customer Service

The shower tray is exactly what we wanted - it is heavier and better quality than we expected. The outstanding part of our buying experience was the service provided by Alan, the delivery driver. He rang and messaged to ask if the delivery time was convenient and was helpful, polite and friendly. Thank you!

20 de noviembre de 2023
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Respuesta de Bathroom Supastore

Thank you so much for leaving us feedback. We are thrilled you are happy with your products and the service provided by our driver, we certainly passed on the mesage to him.

Valorada con 5 estrellas sobre 5

Highly delighted with our bathroom…

Highly delighted with our bathroom Bath/shower screen and bath panel in 1500 L shape. All high quality items and looks gorgeous.

13 de noviembre de 2023
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Respuesta de Bathroom Supastore

Thank you so much for leaving us feedback. We are thrilled you are happy with your products.

Valorada con 5 estrellas sobre 5

Nice product

Nice product arrived on time.

14 de noviembre de 2023
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Respuesta de Bathroom Supastore

Thank you so much for your lovely feedback.

Valorada con 5 estrellas sobre 5

Bath Panel

Very helpful customer service, item as described and was delivered in quick time. Many thanks

14 de noviembre de 2023
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Respuesta de Bathroom Supastore

Thank you so much for your lovely feedback.

Valorada con 1 estrellas sobre 5

Delivery was just awful

delivery driver phoned the day before. he was rude and aggressive. Told me we had to accept a delivery at 6.30am(!) because he had to go to Weymouth after. I'm not at all sure what that had to do with me and id read the ts&cs and knew he could be early but not that early!. I was bullied in to accepting it on the agreement that he wouldn't wake my neighbours.
he was given really clear instructions where they were versus us. He phoned me up at 6.23am and told me he'd done precisely what I'd asked him not to do. He was very rude and made it clear he was the only one thst mattered in this situation.
He arrived here and my husband had to deal with a heavy delivery in the dark with the driver moaning and complaining 🙄. The product is fine, I just couldn't go through that again.

In reply to your reply, he phoned the afternoon before to arrange this. You make it seem like he's separate to the company but to me, he's not. it was made clear he was only delivering your orders so phoning you to complain about being bullied into agreeing something with you doesn't sound logical. When I said to him that it was very early he said "well you live in a farm don't you". You have a very rude driver. 😒

14 de noviembre de 2023
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Respuesta de Bathroom Supastore

Hi Sarah Sadler,
Thank you for taking the time to write a review
I’m very sorry to read you had a disappointing experience with delivery and I really appreciate you bringing this issue to our attention. Rest assured, we will address this issue promptly as we pride ourselves with good customer service.
Please understand that had you given us the opportunity to address the driver prior to delivery and we would have helped further.
Please accept our sincere apology and I was glad that the shower door is all good.
Kindest regards

Valorada con 5 estrellas sobre 5

Superb service

From queries about the delivery process to actual delivery I can't fault Bathroom Supastore. So helpful in every respect. The morning of the delivery arrived and everything went smoothly. Thanks to all the team who assisted in the process. We've not installed any of the products yet so can't make any further comment but up to this point, highly satisfied.

6 de noviembre de 2023
Valorada con 5 estrellas sobre 5

Replacement shower enclosure

The shower enclosure was damaged by the external delivery company. Bathroom Supastore immediately arranged for a replacement to be delivered from Wales to us in the south of England by their own driver without a quibble. I have been most impressed and thank Evan Jones in particular for his efficency and great courtesy.

3 de noviembre de 2023
Valorada con 5 estrellas sobre 5

Found the exact product and great customer service.

Found the exact shower enclosure we were looking for at a great price.
Ordered in the evening and delivery was arranged very quickly. However, we were unable to receive the delivery on the due date and when we phoned up the company, they very helpfully changed the delivery to a date which was more convenient for us. The delivery turned up on time with a friendly driver.

18 de octubre de 2023

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