We were looking for a used car and had seen a Peugeot 3008 on Baylis’s site. We went in, we were warmly greeted, not pressured in any way. We were left to look around before talking to Dale Hope-Wilki... Ver más
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Consulta las opiniones de los clientes
Great customer service, Dan was calm, knowledgeable and polite throughout the transaction. Having visited 2 major dealers in Cheltenham earlier in the day, the sales people seemed only interested in t... Ver más
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Great experience, brilliant staff especially Gary couldn’t do enough to help me Will only buy my cars from Bayliss Evesham
La empresa ha respondido
Good experience overall. Went to investigate used car options on Saturday, looked at a couple of vehicles with Nathan Reynolds and able to get a test drive immediately. Decided a particular MG HS PH... Ver más
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Información sobre la empresa
Escrito por la empresa
We are an established dealer representing Vauxhall, MG, Peugeot, Suzuki, Leapmotor and KIA (aftersales) which has a network of dealerships throughout Gloucestershire, Herefordshire, Worcestershire & Merthyr Tydfil. At Baylis we able to offer servicing, MOT, Diagnostic and many other repairs. All our branches have New and Used vehicles in stock for you to test drive and buy. We are also able to assist you with a huge range of parts for a wider network of makes, including Jeep, Citroen, Fiat and Alfa Romeo.
Información de contacto
Princess Elizabeth Way, Cheltenham, GL51 0AL, Cheltenham, Reino Unido
- 01242 525252
- info@baylis.uk.com
- baylis.uk.com
4,7
Excelente
726 opiniones
Ha contestado el 92% de las opiniones negativas
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You lost a star because …
You lost a star because i belive I'd paid £25 for petrol to start me off, when I took delivery of the car I had 2x bars on the fuel gauge which went down to one and low fuel warning came on when I got home approx 20 miles, I promptly refueled with £39 of petrol and all the bars showed on the fuel gauge. I don't belive £25 petrol was in the car . I thought this was a bit mean.
2 de abril de 2026
Respuesta de Baylis Group
Hi Nigel,
Thank you for taking the time to leave your review and for your feedback.
I’m really sorry to hear that your experience at handover left you feeling this way. That’s certainly not the impression we want to give, and I appreciate you bringing it to our attention.
We do aim to ensure that vehicles are supplied with the agreed amount of fuel, however I understand how the fuel gauge readings you’ve described could understandably cause some frustration.
To put this right, we would be more than happy to provide you with a further £25 worth of fuel. If you would like to take us up on this, please contact the Manager at the supplying branch and they will arrange this for you.
Thank you again for your feedback, and I do hope you are otherwise enjoying your new car. Baylis Customer Care Team
Needed a new MG in a hurry.
I was replacing a crashed MG and decided to use MG Baylis because of their service in the past. The whole experience was very smooth and I bought an excellent car in my budget.
1 de abril de 2026
Respuesta de Baylis Group
Michael, thank you for the 5 Star review. It is great to hear that MG Baylis provided a smooth experience and were able to help you purchase an excellent car within budget. We hope you are enjoying your new car, Baylis Customer Care.
Evesham Garage
Gary was so helpful with no hard sell my experience was 1st class. Thank you Melanie
1 de abril de 2026
Respuesta de Baylis Group
Melanie, thank you for the 5 Star review. I will be sure to pass along your lovely comments to Gary for providing a 1st class experience without giving you a hard sell. We hope you are enjoying your new purchase. Baylis Customer Care.
Respuesta de Baylis Group
Victoria, Thank you for the 5 Star review. I am glad to hear you received great service and that the team were professional throughout. We hope to see you again in the future, Baylis Customer Care.
Would have got 5 but for the poor wash…
Would have got 5 but for the poor wash and valet and the fact that numerous chips had been missed on the rear bumper and then the radio failed the next day and the low tyre pressure warning keeps coming on . Mark the sales man was very helpful and courteous.
2 de abril de 2026
Respuesta de Baylis Group
Anthony, thank you for taking the time to leave us a review. I am pleased that Mark was helpful and courteous. I can only apologise that the wash was not up to standard and for the issues that have arisen since your visit. If you wish to discuss this further please feel free to reach out to us and we will be happy to do so. Take Care, Baylis Customer Care.
Not stressful at all
Great customer service. Felt at ease and relaxed. Not pushy
30 de marzo de 2026
Respuesta de Baylis Group
Amanda, thank you for the 5 Star review. We appreciate you taking the time to leave a review of the great service you received and how you felt at ease too. Take Care, Baylis Customer Care.
Respuesta de Baylis Group
John, Thank you for the 5 Star review. It is lovely to see that Craig was mindful of your sons requirements during your recent purchase and we hope you are happy with your new vehicle. Baylis Customer Care.
Friendly helpful guidance initially…
Friendly helpful guidance initially when looking for a new car.Practical.information, not pushy.
30 de marzo de 2026
Respuesta de Baylis Group
David, thank you for the 5 Star review. I am pleased to hear that the team were friendly, helpful and gave you the guidance you needed to purchase your new vehicle. We hope you are enjoying your car, Baylis Customer Care.
Very good experience with Nick and the…
Very good experience with Nick and the staff at Baylis. They are very professional and I'm very happy with the car and the deal I've made with them
1 de abril de 2026
Respuesta de Baylis Group
Raeleen, thank you for the 5 Star review review. It is great to hear that Nick and the team were professional, providing you with a good deal on your new car. We hope to see you again in the future, Baylis Customer Care.
Respuesta de Baylis Group
Lynne, thank you for the 5 Star review. I am pleased to hear the team were helpful, honest and polite during your recent visit, and we hope to see you again in the future, Baylis Customer Care.
My experience with Baylis motors in…
My experience with Baylis motors in Stroud was excellent.
From the visit to view my car to the purchase. James & Paul discussed & answered all my questions. I would not have any hesitation in recommending & returning to them in for any future purchase of a vehicle.
29 de marzo de 2026
Respuesta de Baylis Group
Thank you for the 5 Star review. I am pleased to hear that your experience in Stroud recently was excellent. It is great that James and Paul answered all of your questions and we look forward to seeing you in the future. Baylis Customer Care.
New MG ZS hybrid purchase
It was good experience and Nathan Reynolds was was polite, professional and very helpful understanding the need.
29 de marzo de 2026
Respuesta de Baylis Group
Thank you for the 5 Star review. I will be sure to pass along your lovely feedback to Nathan for being polite, professional and helpful during your recent visit. We hope to see you again in the future, Baylis Customer Care.
All staff were amazing
All staff were amazing, took all the time I needed, explained everything clearly
30 de marzo de 2026
Respuesta de Baylis Group
Thank you for the 5 Star review. I am glad to hear that the team were amazing, taking the time you needed to be able to make the right decision having everything explained clearly. Baylis Customer Care.
Respuesta de Baylis Group
Thank you for the 5 Star review. I am pleased to hear you received amazing service from the team recently and we hope to see you again in the future. Baylis Customer Care.
We have now purchase three cars from…
We have now purchase three cars from Baylis which tells a story about the sales man (Craig) and the company.. appreciate we were in a reasonable financial position to buy these cars but we could eaisily have gone to other dealers..
27 de marzo de 2026
Respuesta de Baylis Group
Mark, thank you for taking the time to leave us a review. We really appreciate the continued custom and are pleased that you chose to buy through Baylis again. We would love to know what we could have done to boost this to a 5, so if you have any further feedback, feel free to contact us. Baylis Customer Care.
Respuesta de Baylis Group
Catherine, thank you for the 5 Star review. It is great to hear that the team were helpful, professional and courteous. We hope to see you again in the future, Baylis Customer Care.
Friendly sales person who listened to…
Friendly sales person who listened to my needs and gave helpful advice. I was given the time and help I needed to give me confidence to drive off in my first automatic. Part-exchange price seemed fair.
26 de marzo de 2026
Respuesta de Baylis Group
Linda, thank you for the 5 Star review. It is lovely to hear that the team were friendly, listened to your needs and gave helpful advice too, to enable you the confidence to drive away in your new car. Baylis Customer Care.
Respuesta de Baylis Group
Thank you for the 5 Star review. I am pleased we were able to accommodate your requirements and that the team were friendly throughout. Take Care, Baylis Customer Care.
Straightforward and easy process
Straightforward and easy process, from finding the vehicle online to completing our purchase. Elliott was a pleasure to deal with.
27 de marzo de 2026
Respuesta de Baylis Group
Thank you for the 5-star review. We’re delighted to hear the process was straightforward and easy from start to finish, and that Elliott was a pleasure to deal with. We really appreciate your kind feedback.
Baylis Customer Care
Excellent service!!
We have bought two cars, both 3 year old Suzuki’s, from Baylis at Staverton in the last 7 months; the first with Joe and the 2nd with Ricky.
We have received excellent customer service on both occasions. Very friendly and accommodating and on the 2nd purchase, a good p/ex deal.
In comparison to other car dealers we visited Joe and Ricky were a breath of fresh air.
Very pleased.
27 de marzo de 2026
Opinión espontánea
Respuesta de Baylis Group
Thank you for the 5-star review and for choosing us again for your recent purchases. We’re delighted to hear Joe and Ricky provided excellent, friendly service on both occasions and that you were pleased with your part exchange deal. It’s great to know they stood out during your search, and we really appreciate your continued trust.
Baylis Customer Care
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