We were looking for a used car and had seen a Peugeot 3008 on Baylis’s site. We went in, we were warmly greeted, not pressured in any way. We were left to look around before talking to Dale Hope-Wilki... Ver más
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Consulta las opiniones de los clientes
Great customer service, Dan was calm, knowledgeable and polite throughout the transaction. Having visited 2 major dealers in Cheltenham earlier in the day, the sales people seemed only interested in t... Ver más
La empresa ha respondido
Great experience, brilliant staff especially Gary couldn’t do enough to help me Will only buy my cars from Bayliss Evesham
La empresa ha respondido
Good experience overall. Went to investigate used car options on Saturday, looked at a couple of vehicles with Nathan Reynolds and able to get a test drive immediately. Decided a particular MG HS PH... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
We are an established dealer representing Vauxhall, MG, Peugeot, Suzuki, Leapmotor and KIA (aftersales) which has a network of dealerships throughout Gloucestershire, Herefordshire, Worcestershire & Merthyr Tydfil. At Baylis we able to offer servicing, MOT, Diagnostic and many other repairs. All our branches have New and Used vehicles in stock for you to test drive and buy. We are also able to assist you with a huge range of parts for a wider network of makes, including Jeep, Citroen, Fiat and Alfa Romeo.
Información de contacto
Princess Elizabeth Way, Cheltenham, GL51 0AL, Cheltenham, Reino Unido
- 01242 525252
- info@baylis.uk.com
- baylis.uk.com
4,7
Excelente
726 opiniones
Ha contestado el 92% de las opiniones negativas
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Not pressurised at all
Excellent service , very .friendly sales man ELLIOT NORWOOD.
He made us very welcome very much at ease from the time we entered the show room. The point that that impressed me was that we did not feel pressurised in any way at all.
Talked us through every part of the car we were thinking of purchasing.We felt very much at ease from the begining.Iwould have no problem using this garage again. On the whole a very good experience
18 de marzo de 2026
Respuesta de Baylis Group
Thank you for the 5-star review. We’re delighted to hear Elliot made you feel so welcome and at ease, and that you felt no pressure throughout your visit. It’s great to know he took the time to explain everything clearly and made the experience a positive one. We really appreciate your feedback and look forward to welcoming you again.
Baylis Customer Care
People are more important than metal
We are previous buyers with yourselves and looked at your website first. A vehicle at your Worcester premises attracted our attention and the rest is history resulting in an eventual purchase.
26 de marzo de 2026
Respuesta de Baylis Group
Peter, Thank you for the 5 Star review I am pleased to hear that you have returned to us to purchase your new vehicle, we greatly appreciate your custom and hope you are enjoying your new car. Baylis Customer Care.
Martin a member of your sales team…
Martin a member of your sales team found exactly the car we wanted at the price we wanted to pay he was very polite and professional so the transaction went through smoothly thanks to Martin. Best regards David Field.
25 de marzo de 2026
Respuesta de Baylis Group
David, thank you for the 5 Star review. I am pleased to hear that Martin was able to find you the right car at the right price and that he was polite and professional throughout, making the process go smoothly, we hope to see you again in the future, Baylis Customer Care.
A great experience from start to…
A great experience from start to finish.
Friendly, knowledgeable staff who understood the need to take time making my decision.
Always made welcome at the showroom and this extended to family members who attended with me.
Dale introduced me to his team and I was supported by Rob through the process of test driving through to purchasing the car.
Thank you both for your kindness and professionalism and for making this such a straight forward process.
21 de marzo de 2026
Respuesta de Baylis Group
Thank you for the 5 Star review. I am pleased to hear that you had such a positive experience with us recently and that the team were friendly, knowledgeable and professional helping you to make a decision. We hope you are enjoying your new vehicle, Baylis Customer Care.
Very helpful
21 de marzo de 2026
Respuesta de Baylis Group
Michael, thank you for the 5 Star review. I am pleased to hear you found the team to be very helpful, and we hope to see you again in the future, Baylis Customer Care.
Good experience overall
Good experience overall. Went to investigate used car options on Saturday, looked at a couple of vehicles with Nathan Reynolds and able to get a test drive immediately. Decided a particular MG HS PHEV was for me and set process in motion. Reasonable trade-in for my old Volvo.
Process went through very smoothly and was able to collect the car on following Thursday.
Running fine so far and just getting used to all the new Tech.
14 de marzo de 2026
Respuesta de Baylis Group
Malcom, thank you for the 5 Star review. I am pleased to hear that you had such a positive experience with us recently, and that Nathan was able to arrange the test drive promptly, provided a reasonable trade in price and that the process went smoothly. Enjoy your new HS, Baylis Customer Care.
A well presented used car at a very…
A well presented used car at a very fair price and great customer service delivered by the Sales Executive Nick.
22 de marzo de 2026
Respuesta de Baylis Group
Ray, thank you for the 5 Star review. I am pleased to hear that the car you were interested in was well presented and provided at a fair price. I will be sure to let Nick know you found him to provide great customer service also, Baylis Customer Care.
Respuesta de Baylis Group
Daniel, thank you for the 5 Star review. I am pleased to hear you found the team to be very good. We hope to see you again in the future, Baylis Customer Care.
Good customer service no pressure to…
Good customer service no pressure to buy, car ready when said.
18 de marzo de 2026
Respuesta de Baylis Group
Andrew, Thank you for the 5 Star review. It is lovely to hear you didn't feel pressured and received good customer service and accurate communication. Take Care, Baylis Customer Care.
Saw a car on a frontage
Saw a car on a frontage. Sales person approached and offered to open the car. No hassling until we approached him. Identity by licence and keys given for us to test drive unaccompanied. Sale agreed with fair PX. Communication was good and any faults found by workshop were rectified. A slight problem was identified on delivery and that was rectified the following day. I would recommend this company.
20 de marzo de 2026
Respuesta de Baylis Group
Alvin, thank you for the 5 Star review. I am pleased to hear you had such a positive experience with us recently and that you didn't feel hassled. I'm glad to hear that despite there being a few slight issues, we were able to rectify these swiftly. Take Care, Baylis Customer Care
Purchase of our nearly new car
Baylis ross on wye
Outstanding service from both Stefan & marc on the purchase of our nearly new Vauxhall, having bought from Baylis ross some years ago and having received fantastic service we had no hesitation on where to go to renew our car, from the first phone call with stefan getting the car of our choice to marc finalising the sale absolutely amazing .
Thank you Baylis ross on wye
18 de marzo de 2026
Opinión espontánea
Respuesta de Baylis Group
Belinda, thank you for the 5 Star review. I am pleased to hear that both Stefan and Marc provided outstanding service, upholding the fantastic service that you received in the past. We hope you are enjoying your new vehicle, Baylis Customer Care
Excellent sales experience
Craig was excellent and really looked after us. Made the whole process easy.
18 de marzo de 2026
Respuesta de Baylis Group
Thank you for the 5 Star review. It is lovely to hear that Craig was excellent and looked after you throughout, making the whole process easy. We hope you are enjoying your new vehicle, Baylis Customer Care.
Great sales and service team
Great sales and service team
Responded to all actions
16 de marzo de 2026
Respuesta de Baylis Group
Andrew, thank you for the 5 Star review. I am pleased to hear that both the sales and service team were great, responding to all the actions required. We hope to see you again, Baylis Customer Care.
Brilliant service Craig was a lovely…
Brilliant service Craig was a lovely chap helping me find the right car very happy with my part exchange and my new buy thank ks so much
18 de marzo de 2026
Respuesta de Baylis Group
Kerry, thank you for the 5 Star review. I am pleased to hear that Craig was lovely and managed to help you find the right car, and also gave you a good deal with your part exchange. We hope to see you again soon, Baylis Customer Care.
Brilliant service
Brilliant service
The salesman was spot on. Very informative.
Polite and very respectful.
10 de marzo de 2026
Respuesta de Baylis Group
Gary, thank you for the 5 Star review. I am pleased to hear that the sales team were informative, polite and respectful. We hope to see you again in the future, Baylis Customer Care.
Check for car mats!
All great there just a shame my car has not got any removable car mats!
14 de marzo de 2026
Respuesta de Baylis Group
Allan, thank you for taking the time to leave us a review. I am pleased to hear that overall you had a great experience despite the removeable mats not being included in the vehicle on collection. Baylis Customer Care.
Zena and Ricky made the experience…
Zena and Ricky made the experience painless and enjoyable, no pushy sales. I even had a call from Ricky today to ask how I got on with the car over the weekend
Great car, great staff
15 de marzo de 2026
Respuesta de Baylis Group
Lisa, thank you for the 5 Star review. I will be sure to let Zena and Ricky know how they made the experience painless and enjoyable. It is lovely to hear that Ricky followed up a few days later too. Take Care, Baylis Customer Care.
Very helpful and polite
Very helpful and polite, explained everything well and reassured if needed any help to come back. Would highly recommend.
15 de marzo de 2026
Respuesta de Baylis Group
Jenny, thank you for the 5 Star review. I am pleased to hear that the team were helpful and polite, explaining everything well and reassuring you throughout. We appreciate the recommendations, Baylis Customer Care.
Respuesta de Baylis Group
Liz, thank you for taking the time to leave us a 5 Star review. I am pleased to hear that you received great customer service and we hope to see you again. Baylis Customer Care.
Excellent service from Ross, can’t fault at all
It has taken probably 6 months to find the right car, from a very quick chat with Stephan. He has been offering suggestions and listening to what I wanted from a car. I called in again after a phone call to look have a look at a car that wasn’t for me, while there Stephan found the car I purchased in the compound. At no point did he pressure me and has been brilliant at every stage
15 de marzo de 2026
Respuesta de Baylis Group
Antony, thank you for the 5 Star review. It is lovely to hear that despite the long search you have had to find a car that suits, Stefan was able to offer suggestions without pressure and was then able to find the right car in the end! We hope you are enjoying your vehicle, Baylis Customer Care.
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