Birmingham Civic Housing Association Opiniones 

12
•
TrustScore: 4.5 sobre 5

4,4

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Información sobre la empresa

  1. Asociación de viviendas

Escrito por la empresa

BCHA is an independent charitable registered provider of affordable general needs housing. The Association was set up by the council in 1967 as a means to acquire and improve dilapidated housing in inner city areas. We own and manage 217 homes – mostly traditional Edwardian and Victorian terraced houses some of which have been converted into flats.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

12 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,4

Todas las opiniones

(12)

1 opinión en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

I've lived in my home for 22 years

I've lived in my home for 22 years, making significant upgrades like a new bathroom, boiler, rewiring, and a kitchen renovation just over a year ago. The staff are always friendly, and generally, repairs are handled swiftly. My only gripe is the lack of quality checks after tradespeople complete their work, which seems necessary given the investment. Although it's not Civic's fault, I've had to have some work redone. Overall, it's an excellent housing association.

25 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I was been a tenant of Birmingham civic…

I was been a tenant of Birmingham civic housing association for 15 years and I have nothing but praise. They always attend to repairs quickly and efficiently. Their emergency response was always on point and they kept their property to a high standard. And their staff were always friendly and polite and willing to help.

6 de febrero de 2025
Opinión espontánea
Logotipo de Birmingham Civic Housing Association

Respuesta de Birmingham Civic Housing Association

We're incredibly grateful for your glowing review and for being such a long-time tenant with Birmingham Civic Housing Association.

It's fantastic to hear that our quick and efficient repair services, reliable emergency response, and high property standards have met your expectations.

Thank you so much for sharing your positive experience with us. Your kind words mean the world to our entire team, and we are thrilled to have been able to provide you with a home you're happy with.

All the best,
BCHA Team

Valorada con 5 estrellas sobre 5

Excellent staff and Housing..

Excellent staff and Housing..
Been with them for nearly 10 years and they have dealt with every issue at hand professionally.
Isabella is a great member to talk too and Paul has always been very helpful

16 de agosto de 2024
Opinión espontánea
Logotipo de Birmingham Civic Housing Association

Respuesta de Birmingham Civic Housing Association

Dear Anesa,

Thank you for your kind words! We're thrilled to hear about your positive experience with our team. We appreciate your continued trust and support over the years.

All the best,
BCHA Team

Valorada con 5 estrellas sobre 5

Great Association

Been in my house 22 years and have had several major improvements over the years - new bathroom, new boiler, rewired, and just over a year ago a new kitchen. Staff always pleasant and in the main repairs are dealt with quickly. My only disappointment is no one checks on the work after the certain trades people have been and done work, if the quality is good enough for what they are paying. No fault of Civic but I have had to call tradesmen back to put right some of the work. Great housing association on the whole.

31 de octubre de 2024
Opinión espontánea
Logotipo de Birmingham Civic Housing Association

Respuesta de Birmingham Civic Housing Association

Dear Julie,

Thank you for your feedback and for being our resident for so many years. We're pleased to hear that you have found our staff pleasant and responsive and also you’ve had several major improvements at the property.

However, we regret any inconvenience caused by the need to call tradesmen back to correct work. We are continuously trying to improve our services and ensure that the quality of work meets our standards. Your feedback is invaluable and will be taken into account to enhance our follow-up processes.

Thank you for your kind words about our Housing Association.

BCHA Team

Valorada con 5 estrellas sobre 5

Birmingham civic housing association

Birmingham civic housing association
Are one of the best housing association I have come across there always there to help and repairs are carried out very quickly very polite staff members always willing to help or direct you in the right way isabeller is always very helpful and Paul housing officer always there to help aswell would recommend this housing association to all friends and family

19 de junio de 2024
Opinión espontánea
Logotipo de Birmingham Civic Housing Association

Respuesta de Birmingham Civic Housing Association

Thank you for your positive feedback about our Housing Association. We appreciate your kind words and are glad to hear that our staff members have been helpful and polite. We strive to provide excellent service to all our tenants. If you have any further questions or need assistance, feel free to reach out.

Valorada con 5 estrellas sobre 5

Birmingham Civic is a very good company…

Birmingham Civic is a very good company and always listens to when a repair is needed. Jobs are done swiftly and always available to support tenants.

27 de junio de 2024
Opinión espontánea
Logotipo de Birmingham Civic Housing Association

Respuesta de Birmingham Civic Housing Association

Thank you for sharing your positive feedback about Birmingham Civic Housing Association! It’s great to hear that we are responsive when repairs are needed and that we promptly address issues. 😊🏡

Valorada con 4 estrellas sobre 5

Satisfied Tenants …

Birmingham Civic Housing Association has always endeavoured to listen and implement, any necessary repairs or concerns for us as their tenants for which we are very grateful for.

20 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I have been a tenant of civic and it’s…

I have been a tenant of civic and it’s been an absolute pleasure. Very quick response to inquiries and helpful. I am very pleased with civic and would 100% recommend them

21 de noviembre de 2023
Opinión espontánea
Logotipo de Birmingham Civic Housing Association

Respuesta de Birmingham Civic Housing Association

Dear Masoumeh,

Thank you for your wonderful feedback! We're delighted to hear about your positive experience with Civic. Your satisfaction is our top priority, and we appreciate your recommendation!

Regards,
BCHA Team

Valorada con 5 estrellas sobre 5

I have been with civic housing for 3…

I have been with civic housing for 3 years now. They are amazing association. Always on the end of the phone to answer any queries I have. Any issues or problems have been reported and resolved quickly and efficiently. We have had a new bathroom fitted, new heating system and windows fitted. Along with replacement of fence panels and other minor repairs. They are such a supportive association who take good care of there residents and make you feel safe and secure. They have houses dotted around throughout Birmingham and we're were lucky enough to be offered a great lifeline when we needed it for our family to move to a house within their association.

15 de noviembre de 2023
Opinión espontánea
Logotipo de Birmingham Civic Housing Association

Respuesta de Birmingham Civic Housing Association

Thank you for your positive feedback about our association.
We greatly appreciate your kind words. Our priority is always the safety and well-being of our residents. If you have any further inquiries or need assistance, please don’t hesitate to reach out.

Valorada con 5 estrellas sobre 5

Best Housing Association in Birmingham

We have been with Civic Housing for more than 39 years. My house has been renovated with new kitchen and bathroom, also thermal boarded to insulate it in the last few years. Repairs are carried out quickly. The rents are reasonable, and the staff are more than helpful. We get regular updates on the staff and housing stock. I'd recommend them to anyone.

18 de octubre de 2023
Opinión espontánea
Logotipo de Birmingham Civic Housing Association

Respuesta de Birmingham Civic Housing Association

Thank you Gill for sharing your positive experience with Birmingham Civic Housing Association! It’s wonderful to hear that you’ve been with us for over 39 years, and we are responsive when repairs are needed and promptly address issues. Your recommendation is very valuable.

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