Manningham Housing Association Opiniones 

16
•
TrustScore: 3.5 sobre 5

3,7

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Información sobre la empresa

  1. Asociación de viviendas

Escrito por la empresa

Manningham Housing Association (MHA) has a proud track record of delivering homes and services to the communities in Bradford and Keighley. MHA came into existence in 1986, following a piece of research undertaken into the housing needs of Black and Asian Communities in Bradford by the Bangladeshi Youth Organisation. This research proved that the needs of the South Asian Community were not being addressed and the government and the council supported MHA growing from an organisation with two properties to one that now has nearly 1400 homes and houses over 6000 residents.


Información de contacto

3,7

Medio

TrustScore: 3.5 sobre 5

16 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,7

Todas las opiniones

(16)

9 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Being in Manningham housing asa tenants…

Being in Manningham housing asa tenants change my position in my life. I am pleased with Nazneen, Sayful and Yasin for helping me build my confidence back and have a home and hope and focus the stuff work as a team in there varies departments.They build houses and relationships with all tenants I am very pleased to be loved I would like to thank Sadar Sayful Nazneen and Yasin.

17 de septiembre de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

Bronte Tour Trip

Had a lovely day out organised by Simi, she communicated very well right upto the day of the event. She checked with us re food requirements and made sure to ensure everybody was safe and looked after throughout the day. Great opportunity to spend time with people we had a really nice time and the weather was perfect :D

11 de julio de 2026
Opinión espontánea
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Respuesta de Manningham Housing Association

Thank you so much for your lovely feedback! We’re delighted you enjoyed the Brontë Tour and had such a great day. We’ll make sure your kind words are passed on to Simi — she’ll be very pleased to hear them!

Valorada con 5 estrellas sobre 5

First time traveling with Mannigham…

First time traveling with Mannigham houseing and it was an incredible experience! Loved that I didn’t have to plan anything, yet did all, if not more, of what I would want to see & do if I did! Simmy our houseing officer was educating us along the way and had the best food recs for our group! Loved the group trip. So did my daughters thank you simmy.

11 de julio de 2026
Opinión espontánea
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Respuesta de Manningham Housing Association

Thank you for such wonderful feedback! We’re so pleased you and your daughters had such a great experience and enjoyed the trip. We’ll be sure to pass your lovely comments on to Simmy — she’ll be delighted! 😊

Valorada con 5 estrellas sobre 5

Approachable, Helpful, Great service.

I've been dealing with a lady called Aishah Shabrez who has been so kind and patient. She helped me immensely and put my mind at ease.
Please forward my comments to Aishah Shabrez.

3 de julio de 2026
Opinión espontánea
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Respuesta de Manningham Housing Association

Thank you for your lovely feedback! We’re so pleased to hear that Aishah was able to support you and put your mind at ease. We’ll make sure your kind comments are passed on to her. 😊

Valorada con 1 estrellas sobre 5

Mannigham is the most under rated…

Mannigham is the most under rated housing association they do not care about they tenant or take kids as a priority they housing officer femi doesn't even know what day it is all he does yes yes horrible service all I want to say if something happened to me and my kids Mannigham are responsible i am at risk me and my kids have been racially attacked in the area with burglary 4 times Mannigham have dont nothing and brush things under the carpet

4 de junio de 2026
Opinión espontánea
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Respuesta de Manningham Housing Association

We’re very sorry to read about your experience and the concerns you have raised. Unfortunately, we were not receiving notifications from Trustpilot and were therefore unaware of your review. If you still need support, please contact us at info@manninghamha.co.uk so we can look into this matter with you.

Valorada con 5 estrellas sobre 5

Hi all I want to tell you I appreciate…

Hi all I want to tell you I appreciate your service on my energy problem and how sister Aisha hard work to help me jzk. Thanks for your help.
Ms Shather.

2 de mayo de 2026
Opinión espontánea
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Respuesta de Manningham Housing Association

Thank you so much for your kind feedback! We’re really pleased Aishah was able to support you with your energy issue. We’ll make sure your lovely comments are passed on to her. 😊

Valorada con 1 estrellas sobre 5

I rarely leave negative reviews

I rarely leave negative reviews, but the level of incompetence and disregard we have experienced from Manningham Housing Association in Bradford over the past 8–9 weeks has been completely unacceptable.

Our brand new kitchen, installed through their contractor Cromwell, developed a serious plumbing fault where turning on the washing machine caused water to backfill into the kitchen sink and sometimes flood back into the washing machine.

I reported the issue immediately, yet it took 3 weeks for anyone to attend, despite repeated calls chasing the repair. At one point I was even told the job wasn’t even on their system, which shows how poorly organised the repairs process is.

When a contractor finally attended, he misdiagnosed the problem as a drainage issue and carried out work outside before leaving. We specifically asked him to wait so we could test the washing machine before he left, but he refused and said the problem was fixed. Unsurprisingly, it was not fixed.

After further chasing, it took another week and a half for them to return. Only then was the problem correctly identified and resolved by venting the washing machine outside rather than into the sink. By this point it had taken over 6 weeks just to resolve the original issue.

This created huge difficulties for our household. We have a disabled person and a newborn baby, and living for weeks without a properly functioning sink and washing machine was extremely stressful and disruptive.

Unfortunately the situation did not end there.

Just two days later (7 March) the kitchen sink became completely blocked and started leaking underneath. I immediately sent photos and videos through the WhatsApp contact that Manningham themselves told me to use for reporting issues. The messages were read (blue ticks) but completely ignored.

For over two weeks, our family has been forced to manually empty the sink, which is unhygienic and unacceptable in any home.

On Friday 13th at 11:45am, I called again and was told someone from Cromwell would attend at 3pm that same day. Nobody came. No call. No explanation.

Today (16 March) I spoke to the repairs manager Monuahr, whose attitude was extremely dismissive and unhelpful. Instead of acknowledging the difficulties we have faced for nearly two months, he accused me of being “contradictory” simply because contractors had been sent out. Sending contractors repeatedly means nothing if the issue is still not resolved.

When I tried to explain how difficult it is to live without a working sink, I asked him if he had a sink in his own home so he could understand the situation. His response was simply “No, I don’t have a sink.” The tone was condescending and showed a complete lack of empathy.

After 8–9 weeks of ongoing issues, ignored messages, missed appointments, poor communication, and dismissive management, this experience has been extremely disappointing.

For an organisation responsible for maintaining people’s homes, the lack of urgency, accountability, and respect shown to tenants is shocking.

I sincerely hope this review encourages Manningham Housing Association to improve the way they handle repairs and communicate with tenants, because no family should be left dealing with these conditions for this long.

16 de marzo de 2026
Opinión espontánea
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Respuesta de Manningham Housing Association

We’re very sorry to read about your experience and the length of time you have been dealing with these repair issues. Unfortunately, we were not receiving Trustpilot notifications and were therefore unaware of your review. If you still require support, please contact info@manninghamha.co.uk so we can ensure your concerns are reviewed by the appropriate team.

Valorada con 1 estrellas sobre 5

I have been a tenant of manningham…

I have been a tenant of manningham housing for many years. They don’t know how to treat people with mental health as my mother is mentally ill she has problems with neighbours who have bought their house& do things to deliberately annoy my mother then complain to mha, thy issued a notice on my mother without getting her side of the story. I would never recommend mha. Thy need a lot of training how to treat people equal especially with mental health

28 de octubre de 2025
Opinión espontánea
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Respuesta de Manningham Housing Association

We’re sorry to read about your concerns and that you feel your mother’s circumstances were not fully understood. Unfortunately, we were not receiving Trustpilot notifications and were therefore unaware of your review. If you would still like us to look into this, please contact info@manninghamha.co.uk so the matter can be reviewed by the appropriate team.

Valorada con 5 estrellas sobre 5

Faisal khan has once again been…

Faisal khan has once again been outstanding with his help and knowledge. Much appreciated

27 de junio de 2025
Opinión espontánea
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Respuesta de Manningham Housing Association

Thank you for your kind feedback! We’re delighted to hear that Faisal has once again provided such helpful and knowledgeable support. We’ll make sure your comments are passed on to him.

Valorada con 5 estrellas sobre 5

Salima saved my Eid

Salima saved my Eid. I was having trouble with my kitchen sink. I rang Salima on Tuesday and spoke to her. Although I understand the procedures that need to take place (I have worked for a repairs team myself), I explained that I wasn't able to celebrate Eid due to the issue not being resolved. Salima spoke to the contractors and they came that day. They also understood that it was affecting my Eid and wanted to resolve the matter. Some times in certain situations a human touch is needed. I am very grateful to Salima and the fantastic contractors.

27 de junio de 2023
Opinión espontánea
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Respuesta de Manningham Housing Association

It's heartwarming to hear about the positive impact Salima and the contractors had on your Eid celebration. It's a great reminder of the importance of understanding and empathy, especially in situations where personal and cultural celebrations are at stake. It's wonderful that they not only addressed the technical issue promptly but also recognised the significance of the occasion for you. This story highlights the value of compassionate and efficient service. Salima and the contractors' commitment to resolving the matter quickly and with consideration for your situation made a significant difference in your experience. It's always uplifting to hear about individuals going above and beyond to help others.

Valorada con 5 estrellas sobre 5

All the team of MHA specily income team about mr Faisal

Hy Iam very happy with MHA, all the staff s very humble polite n helpful,especially Income team s MR FAISAL has been very honest,hardworking , very responsible n helpful.I met him 10 FEB, 2023 related about my rent. He brief me in details n sort out my problem Iam very thankful all the staff of MHA n especially MR FAISAL s

10 de febrero de 2023
Opinión espontánea
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Respuesta de Manningham Housing Association

Expressing gratitude for such positive experiences not only acknowledges the hard work of individuals like Faisal but also contributes to fostering a culture of appreciation and excellence within organizations. It's commendable that you took the time to share your satisfaction, and your words are likely to inspire continued dedication from the MHA team.

Valorada con 5 estrellas sobre 5

A very happy customer

I have been with Manningham housing since 2008 and I have never been let down. Today is just another example of exemplary service by Yousuf Nawaz. Thank you so much for your efficient and speedy support in dealing with my request. A very happy customer Ms Khan. Thanks Yousuf.

16 de marzo de 2023
Opinión espontánea
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Respuesta de Manningham Housing Association

hank you so much for your wonderful feedback and for being with Manningham Housing since 2008! We’re delighted to hear that Yousuf provided such efficient and speedy support. We’ll make sure your kind comments are passed on to him.

Valorada con 1 estrellas sobre 5

I live in my own house with a really…

I live in my own house with a really big garden that is next to a manningham housing estate, a row of 7 houses to be precise, and 3 of these households of tennents from manningham housing just constantly fly tip their rubbish on to my property, always swearing and hurling abusive language at me and my partner, and I have almost 10 years of complaints about this, and manningham housing have literally done nothing, and I have a email message from manningham housing wanting to know if I need psychological help.

20 de mayo de 2022
Opinión espontánea
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Respuesta de Manningham Housing Association

We’re sorry to read about your experience and the concerns you have raised. Unfortunately, we were not receiving Trustpilot notifications and were therefore unaware of your review. If you would still like us to look into this matter, please contact info@manninghamha.co.uk so we can review your concerns further.

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