My items were not delivered on my delivery date. It was re-scheduled for the following week. The delivery person contacted me by phone 3 times because he was lost, even with a GPS.
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Consulta las opiniones de los clientes
When I saw that halibut and lingcod were back we put in a big order, it arrived in a styrofoam coffin, nicely frozen. Then Coho came back so we placed another large order that we are currently looking... Ver más
La empresa ha respondido
Some things are good, some things are great and the fresh sockeye fillets that I had delivered were EXCELLENT!! They were individually vacuum packed and icy cold. I cut them into individual porti... Ver más
A problem with the original delivery. Shipped ok a Friday, sat in a warehouse, thawed. We did not accept. I spoke to the Owner, he looked after it and had a new Company ship out in a styrofoam... Ver más
Información sobre la empresa
Escrito por la empresa
We are a 100% owner-operated, small business based out of Ladner, BC: five of your local fishing families supplying the highest-quality seafood direct to you at the best prices online! You will be guaranteed only wild-caught, sustainable, antibiotic-free and hormone-free seafood that is 100% traceable as it never leaves our sight!
Información de contacto
4785 47 A Ave, V4K 1T2, Delta, Canadá
- info@bclivespotprawns.com
- bclivespotprawns.com
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The home delivery was within the time…
The home delivery was within the time window.
Beautiful bright and fat sockeye
Beautiful bright and fat sockeye! Pickup was quick and easy. So happy to get such fresh fish right close to home!
The seafood was all thrown into one big…
The seafood was all thrown into one big bag. Not a single one vacuum sealed. Not the first time ordering this and they were vacuum sealed previously, so I know. Cutting corners
great product
great product
For myself the only reason for not giving 5 stars is the phone and email support can be improved. it is hard to get timely responses
The delivery date was moved…
The delivery date was moved and I have to chase the customer support to get an update. And it was delayed two days later. I stayed home the day it was supposed to be delivered on so fish won’t melt. Very inconsiderate.
The weight was less than ordered.
They used to be very good. I was not satisfied with the service this time around
Poor delivery service
Wouldn’t recommend their delivery service. had to clear my whole day to be at home for the large delivery window then the delivery was cancelled and had to be rescheduled to a different day - they said they would freeze all the product (already not ideal) to keep things fresh. then on the day-of turns out one product (uni) was not actually frozen and I feel the quality was a bit questionable as a result for something that is supposed to be eaten raw.
I missed pick up time frame.sorry!
Love the new pre-order system
Love the new pre-order system. Got an email my order was ready earlier than expected which was a nice bonus. Spot prawns were delicious as always.
The prawns were not very lively
The prawns were not very lively, almost dead, some actually were and didn’t taste super fresh. I’ve ordered from them before, but this time it’s not up to standard. Disappointed and will order from eatfish.ca instead next time.
Pre-ordering was easy
Pre-ordering was easy. Short wait at pickup. Most of the prawns were good but we had a handful of dead ones in our 4lb order, but no big deal. The rest were great and lively!
The good and bad..
I was a little disappointed that the sockeye salmon fillets were not delivered on the date specified; they were delivered a day later. As well, the fillets were not whole fillets but rather approximately 8 inch length sections of fillets.
On the other hand, the product was excellent. After defrosting, the fillets were very fresh tasting, and since they were sashimi grade, could be cooked to a lower temperature for serving.
I would have given them a five star rating, except …..
I love the quality of the fish. Service was prompt and friendly. However, my order was incomplete, and have had no response from them regarding the missing item. I sent a text and an email.
Fresh frozen and easy to find
Fresh frozen and easy to find. Prawns were a decent size and enough of them to feel we had a good feed between the three of us.
Thank you
Fresh and delicious!
Excellent service. The flash frozen salmon and sable fish were exceptionally fresh-tasting and delicious. We’ll be reordering.
The Salmon and Prawns are amazing
The Salmon and Prawns are amazing. Darren delivered my order the next day. Very happy.
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