My items were not delivered on my delivery date. It was re-scheduled for the following week. The delivery person contacted me by phone 3 times because he was lost, even with a GPS.
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Consulta las opiniones de los clientes
When I saw that halibut and lingcod were back we put in a big order, it arrived in a styrofoam coffin, nicely frozen. Then Coho came back so we placed another large order that we are currently looking... Ver más
La empresa ha respondido
Some things are good, some things are great and the fresh sockeye fillets that I had delivered were EXCELLENT!! They were individually vacuum packed and icy cold. I cut them into individual porti... Ver más
A problem with the original delivery. Shipped ok a Friday, sat in a warehouse, thawed. We did not accept. I spoke to the Owner, he looked after it and had a new Company ship out in a styrofoam... Ver más
Información sobre la empresa
Escrito por la empresa
We are a 100% owner-operated, small business based out of Ladner, BC: five of your local fishing families supplying the highest-quality seafood direct to you at the best prices online! You will be guaranteed only wild-caught, sustainable, antibiotic-free and hormone-free seafood that is 100% traceable as it never leaves our sight!
Información de contacto
4785 47 A Ave, V4K 1T2, Delta, Canadá
- info@bclivespotprawns.com
- bclivespotprawns.com
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 16% de las opiniones negativas
Suele responder en menos de 1 semana
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I paid 120$ and never received my order…
I paid 120$ and never received my order I am so upset!! I need my money back. Tried emailing them no response!
The order was not delivered
The order was not delivered. My emails to customer support were not answered
No show, no contact, out 200
I ordered 200 dollars worth of fish(website says no refund). Order is now 11 days late and I can't get in contact with anyone. I notified the company when it was 24 hr. Late, also asked for updates with no response. I'm going to need to dispute the charges with my bank...and I hate dealing with the bank.
Always get top-grade seafood from BC…
Always get top-grade seafood from BC Live Pot Prawns!
Delicious Pick Up!
Prawns were as well packaged and as expected. Also, communications were great. Only issue is it's a bit hard to find so make sure you get good directions. Don't just punch it in your Google Maps.
We rodeerde sable fish and it was what…
We ordered sable fish fillets and it was excellent.
Excellent quality products and…
Excellent quality products and convenient pick up!
This was my 3rd purchase
This was my 3rd purchase. 2 nd time it got delivered to the wrong address then corrected before the fish thawed. This last time I had to call 3 times
As the delivery date changed twice. Fish arrived as promised the last time. I haven’t seen this product yet as it’s at my Daughters house in Calgary. The 2 previous orders were great quality. I will order again. If shipping date is missed I like to be notified. If possible a tracking number would be nice!
Great local company!
They were easily accessible on the phone and kept me up to date on my order. Can’t wait to try more of their great products - the long cod filets so far were fantastic and we ordered a box bundle.
The fish were good
The fish were good, but the order was not delivered on the date was scheduled. After I emailed and phoned them to asked for my order. They sent it to by UPS the following week.
Sorry I have no idea
Sorry I have no idea ? Have not received my order yet! It's not due till next Thursday!
A Nice Replacement
Well I ordered ling cod but there was none available so I got a generous portion of sablefish instead. Can’t complain.
Love these guys
Love these guys. This is the 3rd occasion of topping our freezer with best quality fish of all sorts. Delivered to our home with a smile. Vacuum packed and beautifully prepared. Keep up the good work.
The fish is superior and even though…
The fish is superior and even though there was a glitch in the delivery schedule, Darren personally called me and it was all sorted out.
Order of scallops never delivered
Edited: Darin helped me out here and fixed the situation. thanks Darin. Hope the order delivery system works better in the future.
Original review:
Order of scallops never delivered. Twice. Hopefully I’ll get a refund or something. Love the salmon though and that is usually good delivery. I actually got my salmon order. Dude is good guy but sometimes logistics is annoying / operations can be improved re: delivery and ensuring orders are delivered and not missed
Excellent quality and very good…
Excellent quality and very good customer service. Have been a satisfied customer for many years
Delicious….might get some more
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