Benevo  Opiniones 

114
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Hope to order another bag of the vegetarian pet biscuits? Pls advise procedure and order ref details to reach me by 17th June 2026? pls sent a link and invoice to atrange payment including late... Ver más

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Valorada con 5 estrellas sobre 5

The samples arrived quickly and our nearly 15 year old cavapoo took to them straight away! Very hard to adjust their diet gradually as she simply ate all the Benevo and refused to touch her old food (... Ver más

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Valorada con 3 estrellas sobre 5

This has been on my cat’s menu for years now and she absolutely loved it! She would get excited when there was a new delivery! The formula has now changed and my cat was not initially happy!! She see... Ver más

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Valorada con 5 estrellas sobre 5

Speedy info. Clear nutritional info, including feed guide. Am currently weaning Enzo off his current dry food, but now down to 30% Benevo vs 70% Whiskas food, and he doesn't seem to have noticed the... Ver más

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Información sobre la empresa

  1. Tienda de animales

Sobre Benevo

Escrito por la empresa

Benevo produce wholesome, nutritional and tasty vegan food and treats for cats and dogs.

We've been making award-winning, certified plant-based pet foods since 2003. We pioneered vegan pet food in the UK and now our cruelty-free and ethical food is enjoyed by 1000's of companion animals around the world every day.

For food you can trust, try Benevo.

Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

114 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(114)

56 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Hope to order another bag of the…

Hope to order another bag of the vegetarian pet biscuits?
Pls advise procedure and order ref details
to reach me by 17th June 2026? pls sent a link
and invoice to atrange payment including
latest products for kittens excluding meat fish poultry from the ingredients?
Thanking u

1 de junio de 2026
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Respuesta de Benevo

Hi, Please go to our website benevo.com to place another order :)

Valorada con 3 estrellas sobre 5

The formula has changed and my cat is…

This has been on my cat’s menu for years now and she absolutely loved it! She would get excited when there was a new delivery! The formula has now changed and my cat was not initially happy!! She seemed quite upset by the change but decided to give it a try although now seems to have gone off it again! I couldn’t introduce it gradually as we had run out of the original so hopefully her digestion will not be affected! I’m really not sure about this new recipe and we had just bought 2 1.8kg bags!***
Update:Hello again I have done as you suggested and sent the information as requested but have still as yet not received the link?

4 de junio de 2026
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Respuesta de Benevo

Hi Penelope,

I am sorry to hear your cat is not enjoying the new kibble.

please send us an email at hello@benevo.com with the batch code of the newer bag you have received, and we can provide you a bag of the older batch to help you transition 50% off.

We can send you a guide on how to transition

Thank you,

Charlie

Edit** We have sent you the payment link for the 2kg 50% off bag this morning, we apoligise for the delay customer service is only manned mon-fri

Valorada con 5 estrellas sobre 5

Good foid& Easy ordering

Easy ordering, prompt delivery. Our standard wire dachund has had this since a pup & a fit healthy 6 year old now

6 de junio de 2026
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Respuesta de Benevo

Thank you for your review. We are glad to hear your pup is thriving ♥️

Valorada con 5 estrellas sobre 5

Quick delivery and my dog loves it

Quick delivery and my dog loves it. He normally grazes slowly but gobbles this up in one go. I was happy it came in a box as it’s more discreet for nosy neighbours.

1 de junio de 2026
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Respuesta de Benevo

Thanks for your review! I'm also sorry about the nosy neighbours 👀

Valorada con 5 estrellas sobre 5

Ive used Benevo poop bags for several…

Ive used Benevo poop bags for several years and find them very good.

8 de mayo de 2026
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Respuesta de Benevo

Hi David, thanks for the review. We recall deciding that having made the food for so many years we should help the environment at the other end too! 9 years on and that's a lot of poop that's been scooped! :)

Valorada con 5 estrellas sobre 5

Quick delivery + great food!

The samples arrived quickly and our nearly 15 year old cavapoo took to them straight away! Very hard to adjust their diet gradually as she simply ate all the Benevo and refused to touch her old food (which she had been struggling with). Immediately ordered a 1.8kg bag and we haven't looked back. She clearly loves the food and has become generally more excitable and life-loving ❤️...and though jumping around probably isn't the best for her arthritic hind legs, she seems too happy to care!

27 de abril de 2026
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Respuesta de Benevo

WOW! That's amazing - so happy for you and you companion :) Please send us a photo of your hero cavapoo! - Darrell (co founder)

Valorada con 5 estrellas sobre 5

Goes down very well with my cats

My cats love the food, I love the company's ethos, and the food is reasonably priced and arrived soon after ordering.

23 de abril de 2026
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Respuesta de Benevo

Thanks Sarah, the review and comments mean a lot to us :) - Darrell (co founder)

Valorada con 5 estrellas sobre 5

Zero Complaints About Benevo Here

The service from Benevo is great. The product is quality, delivery is speedy and customer service is 10/10

22 de abril de 2026
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Respuesta de Benevo

Thanks for the 5 star review! Our office and warehouse team will be pleased to hear this :)

Valorada con 1 estrellas sobre 5

Smaller bags = even more expensive

Benevo has recently made its bags of dry dog food smaller and it is now much worse value. As if vegan dog food wasn't expensive enough already! Fortunately, there are other brands available at better value.

2 de abril de 2026
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Respuesta de Benevo

Dear James, for 20 years we've had a 2kg and a 15kg bag as this suited the market. Since the large shift to online shopping, especially after lockdown in 2020, online orders, delivered by courier account for the majority of sales. Postal limits of 2kg means people buying a small bag+packaging, have to send it with an expensive courier, rather than using Royal Mail post. By reducing the bag to 1.8kg we can pack and post a small bag at a cheaper rate to customers everywhere the post can go, and although the per kilo price is slightly higher, this probably saves people money on post.
A similar issue came up with 15kg bags. Marketplaces penalise large bulky goods, because it doesn't fit conventional belts, packaging stations etc and as pet food is a low margin product, penalties have a big effect and would have to be passed to consumers in the end. A shift to a more common 10kg size puts us under that barrier and saves on fees. You can also get 2 x 10kg in one parcel, where as 2 x 15kg with packaging is actually over the 30kg limit of DPD for example, which would cause a charge to be applied. So it's more efficient on postage too. Like the 1.8kg bag, the price per kilo has risen slightly, but it's inline with inflation and the upgrade to recyclable packaging amongst other supply costs.
I understand no one likes a price rise, my local supermarket chop and change prices on regular items all the time. The goods news is we are positive we will not need another price change for some time. Darrell, CoFounder :)

Valorada con 5 estrellas sobre 5

How could I give anything but 5 stars

How could I give anything but 5 stars! The customer service agent Charles, has been so helpful, not just once but consistently! Thank you. And the dogs and cats love the vegan food (oh and the hens love the vegan biscuits too lol)
Thanks maria!x

31 de marzo de 2026
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Respuesta de Benevo

Thanks for the review Maria, we would love to see some pics of your companions. Glad its all working well for you (as well as your two and four legged friends! :)

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