Benevo  Opiniones 

114
TrustScore: 4.5 sobre 5

4,7

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Hope to order another bag of the vegetarian pet biscuits? Pls advise procedure and order ref details to reach me by 17th June 2026? pls sent a link and invoice to atrange payment including late... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The samples arrived quickly and our nearly 15 year old cavapoo took to them straight away! Very hard to adjust their diet gradually as she simply ate all the Benevo and refused to touch her old food (... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

This has been on my cat’s menu for years now and she absolutely loved it! She would get excited when there was a new delivery! The formula has now changed and my cat was not initially happy!! She see... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Speedy info. Clear nutritional info, including feed guide. Am currently weaning Enzo off his current dry food, but now down to 30% Benevo vs 70% Whiskas food, and he doesn't seem to have noticed the... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de animales

Sobre Benevo

Escrito por la empresa

Benevo produce wholesome, nutritional and tasty vegan food and treats for cats and dogs.

We've been making award-winning, certified plant-based pet foods since 2003. We pioneered vegan pet food in the UK and now our cruelty-free and ethical food is enjoyed by 1000's of companion animals around the world every day.

For food you can trust, try Benevo.

Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

114 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 24 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,7

Todas las opiniones

(114)

56 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Monty our Beagle loves the wet food and…

Monty our Beagle loves the wet food and at 10 years old he still has the energy of a youngster. I love that it's both healthy and tasty for him.

29 de marzo de 2026
Logotipo de Benevo

Respuesta de Benevo

Thanks for the wonderful review! Glad Monty is benefitting from the food. :)

Valorada con 3 estrellas sobre 5

Need sensitive stomach options

Arrived in good time. The sample bags were not in sealed pre-manufactured bags which didn’t look as healthy. The food was liked by all the pets. But one got diarrhoea from the biscuits so I’m unable to purchase again. If Benevo created a biscuit for sensitive stomachs, I would try them again. Happy to offer Plantbased pet food to my pets.

26 de marzo de 2026
Logotipo de Benevo

Respuesta de Benevo

Hi there, thanks for the feedback. Do you know what your dog is senstive too and if that has been confimed by a Vet or nutritionist? Benevo products already avoid common allergens (e.g. beef, dairy, wheat) so any information would help with developments :) Thanks

Valorada con 5 estrellas sobre 5

Benevo, excellent company even better than Cats!

Excellent friendly company who always go the extra mile to help even if things are slightly wrong. I would definitely recommend Benevo. Also the cats love the dry food!

16 de marzo de 2026
Logotipo de Benevo

Respuesta de Benevo

That's wonderful to hear - thank you so much for your kind words! We really appreciate you taking the time to share your experience, and we're absolutely delighted that your cats are loving the dry food. Going the extra mile for our customers is what we're all about!

Warm regards,
Benevo Team

Valorada con 5 estrellas sobre 5

Having had a collie puppy really poorly…

Having had a collie puppy really poorly with Giardia after several rounds of meds he was left with a sensitive tummy and possible food allergies (animal protein). I tried changing his meat diet to a fish diet and then into hydrolized protein (which has a really low score on the nutritional front). I wasn’t happy to keep him on this long term so started to look for something new. That’s when I discovered vegan dog diets. I am not vegan myself but wanted to find a good quality food that didn’t cause a reaction in him. Also he lost his appetite on the tasteless hydrolysed diet! Started Benevo in late December and I have to say it has made a big difference. 1. He enjoys his food which is a huge relief 2. His digestive system is more stable (I don’t think anything would solve it completely but we are 80% there). This food is a good rated food with great ingredients. I am even going to be transitioning our 3 collie into this food shortly. Thank you!!

21 de febrero de 2026
Opinión espontánea
Logotipo de Benevo

Respuesta de Benevo

Thank you so much for this wonderful and detailed review!

We're absolutely thrilled to hear that Benevo has made such a positive difference for your collie after his struggles with Giardia and the subsequent digestive issues. Going from multiple rounds of medication to food allergies and then tasteless hydrolysed protein must have been really challenging for both of you - it's brilliant that he's now enjoying his food again and his digestive system has stabilised so much.

The fact that he lost his appetite on the hydrolysed diet but is now enthusiastic about Benevo really speaks volumes. Dogs know what they like, and it's wonderful that he's getting both nutrition and enjoyment from his meals again.

It's also great to hear you're confident enough in the results to transition your other collie onto Benevo too - that's the ultimate vote of confidence!

You don't need to be vegan yourself to recognise good quality, nutritionally complete food, and we're so pleased Benevo has been the solution you were looking for.

Thank you for sharing your experience - stories like yours really mean a lot to us!

Warm regards,
The Benevo Team

Valorada con 5 estrellas sobre 5

Top marks for Benevo!

Our very elderly newly rehomed cat absolutely loves the Benevo dry food, with no need for gradual introduction. (Sadly she wasn’t so keen on the canned food.)
And the patience and helpfulness of Charles, in investigating an issue that turned out to be entirely our fault, were hugely impressive.

23 de enero de 2026
Logotipo de Benevo

Respuesta de Benevo

Thank you so much for this wonderful 5-star review, Isabel!

We're absolutely thrilled to hear that your elderly newly rehomed cat is loving the Benevo dry food - and that she took to it immediately with no need for gradual introduction! That's fantastic. Sorry the canned food wasn't her cup of tea, but we're just delighted she's enjoying the dry food.

And thank you for the incredibly kind words about our customer service - it really means a lot to us. These things happen, and we're just glad we got to the bottom of it and that Annie is happily eating her food now!

Your cat is very lucky to have found such a caring home with you. Thanks for being part of the Benevo community!

With warmth, peace, and gratitude,
The Benevo Team

Valorada con 5 estrellas sobre 5

Prompt delivery

Prompt delivery. Good quality food.

19 de enero de 2026
Logotipo de Benevo

Respuesta de Benevo

Thank you so much for the 5-star review! We're really pleased to hear you're happy with the quality of the food and that delivery was prompt.
Thanks for choosing Benevo - we really appreciate your support!

Warm regards,
The Benevo Team

Valorada con 3 estrellas sobre 5

I'm sure it's great, but not for my cat

My cat refuses to eat Benevo wet or dry food, even when well mixed with her usual food.

Well done for trying but it doesn't work for this cat.

19 de enero de 2026
Logotipo de Benevo

Respuesta de Benevo

Thanks for taking the time to leave a review, and we're sorry to hear your cat didn't take to Benevo.

Cats can definitely be very particular about their food, and even with gradual transitions some just won't make the switch - we completely understand that not every cat will love our food, despite our best efforts!
We appreciate you giving it a try and for the honest feedback. If you haven't already, our customer service team would be happy to help with a return or refund if you're left with food your cat won't eat.
Thanks again for trying Benevo!

Warm regards,
The Benevo Team

Valorada con 4 estrellas sobre 5

My dogs absolutely love this vegan dog…

My dogs absolutely love this vegan dog food, would be a five if it was cheaper. That's the only negative.

20 de enero de 2026
Logotipo de Benevo

Respuesta de Benevo

Hi there,
Thank you so much for the 4-star review - we're thrilled to hear your dogs absolutely love the food!
We completely understand the concern about price. We try to keep our products as affordable as possible while maintaining high quality, ethical sourcing, and meeting all nutritional standards. A few tips that might help:
- Our 10kg bags work out significantly cheaper per kilo than smaller bags
- We offer 10% off on subscriptions
- We run regular promotions throughout the year

When you break it down per day, it's actually quite comparable to mid-range meat-based foods - and you're getting nutritionally complete, cruelty-free food that's dispatched from our solar-powered warehouse!
Thanks again for choosing Benevo - your dogs are lucky to have such a thoughtful guardian!

Warm regards,
The Benevo Team

Valorada con 5 estrellas sobre 5

I attempted to switch my incredibly…

I attempted to switch my incredibly picky dog to a vegan diet, and this is the first wet food he's actually enjoyed!

14 de enero de 2026
Opinión espontánea
Logotipo de Benevo

Respuesta de Benevo

Thank you for your kind words and the 5-star review! We’re so pleased to hear your picky pup enjoyed the wet food - that’s a big win 🐶💚 We really appreciate your support!

Valorada con 5 estrellas sobre 5

Always fab service.

Always fab service.

1 de enero de 2026
Logotipo de Benevo

Respuesta de Benevo

Thank you for your kind words and the 5-star review! We really appreciate your support and are always happy to help 🐶🐱

Valorada con 4 estrellas sobre 5

It took longer than expected to be…

It took longer than expected to be delivered but thats probably because of people being off with Christmas and New Year.
Otherwise there were no problems.

29 de diciembre de 2025
Logotipo de Benevo

Respuesta de Benevo

Hi there,
Thank you so much for your understanding - and you’re absolutely right.

Your order was placed on the morning of 29th December and dispatched the same day. Under normal circumstances we would expect delivery on the 30th or 31st, however with New Year’s Eve and the New Year’s Day bank holiday this unfortunately pushed delivery to the 2nd of January.

We’ve emailed you a small thank-you coupon for your next order, and we truly hope we can prove we’re worth a 5-star rating next time 🌱🐾

Warm regards,
The Benevo Team

Valorada con 5 estrellas sobre 5

Our Welsh border Collie loves the vegan…

Our Welsh border Collie loves the vegan dry food. He eats it in preference to everything else. In a taste test he picked it out and left all the wet and dry meaty dog food. Happy days.

11 de enero de 2026
Opinión espontánea
Logotipo de Benevo

Respuesta de Benevo

Thank you so much for the fantastic 5-star review!

We absolutely love hearing stories like this - your Border Collie clearly knows good food when he tastes it 🐶
We’re delighted Benevo is such a hit, and we really appreciate you taking the time to share your experience.

If you’d like, we’d love to see a photo of him enjoying his Benevo! If you send us a picture with the food bag in shot, we’ll happily add him to our Benevo Heroes and send you a discount code for your next order as a thank-you 💚

Valorada con 5 estrellas sobre 5

Excellent ethical company

!! Excellent ethical vegan company, I wouldn’t shop anywhere else !!

26 de diciembre de 2025
Logotipo de Benevo

Respuesta de Benevo

Thank you so much for your amazing 5-star review! 💚

We’re thrilled to hear you love shopping with Benevo - it means a lot to us that our ethical, vegan mission resonates with our customers. Your support really helps us keep making kind, cruelty-free products!

Valorada con 5 estrellas sobre 5

Great choices

Great choices. My pets are loving it. Good delivery.

22 de octubre de 2025
Logotipo de Benevo

Respuesta de Benevo

Thank you so much for your lovely feedback! We’re thrilled to hear your pets are enjoying the food, and that delivery went smoothly. Your support means a lot to us! 🐾

Valorada con 5 estrellas sobre 5

Brilliant

Brilliant, so wonderful that I can feed my cats an ethical diet. Yes, they catch mice but they don’t need to have dead bodies in a cat biscuit!

26 de octubre de 2025
Logotipo de Benevo

Respuesta de Benevo

Thanks so much for this review :) We couldn't agree more!

Valorada con 5 estrellas sobre 5

Benevo is enjoyed by my cat who suffers…

Benevo is enjoyed by my cat who suffers with pancreatitis and a plant based diet is proving a success.
Super fast delivery from date of order too! Highly recommend Benevo for animal companions with food sensitivities

25 de octubre de 2025
Logotipo de Benevo

Respuesta de Benevo

Thanks for your review! We are so happy you are having improved health with a plant-based option :)

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más