Item too small and return to China proved enormously complicated and so costly I gave up in the end. To be fair the customer service person (Claire) I dealt with was helpful within the ridiculous limi... Ver más
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Consulta las opiniones de los clientes
The order took longer than expected to arrive. The product material look and texture is not what I expected. Under normal trading conditions I would be offered a full refund on return on the goods. H... Ver más
Beware! Website looks good but is misleading. This is not what it seems. I ordered some leather boots, they took 3 weeks to arrive, wrapped in plastic bag. They are not leather & also a small fit.... Ver más
It is a rip off company. I sent back two jumpers, following their instructions, because the quality was awful and they didn't return my money. Esta compañía es un timo. Envié de vuelta dos jerseys... Ver más
Información sobre la empresa
- Tienda de ropa
- también en la categoría
- Tienda de ropa de calle
- Tienda de ropa para hombres
Información de contacto
Estados Unidos
- bensonandclark.com
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
My Chanyarn hoodie is amazing…
My Chanyarn hoodie is amazingly beautiful, perfect fit, and best dollar value I have spent in years! I have tried exchanging for a different color and the best they could do was offer a 20% discount on 2nd purchase. Their CSR is well spoken and timely. I haven't tried returning anything. That would appear very difficult and costly due to product origins from China.
Don’t even bother ordering from here
Don’t even bother ordering from here. You have to hound them for a refund and they keep some of it anyway. Very untrusting company!!!!
I should know better
I should know better! I usually research online companies prior to ordering if I’m not familiar with them but I didn’t and I paid the price! Subpar clothing and they don’t pay for returns back to CHINA!
There should be an option for 0 stars
There should be an option for 0 stars.
They never sent my item, I paid over 80 euro and they have no working email address to make enquiry.
Scam scam scam. For shame!!!!
This company masquerades as a real…
This company masquerades as a real brand but they are just drop shipping from China with a 500%+ markups. I do not recommend buying from them. They also blocked my email address when I inquired as to why it took 5 weeks to receive the order.
Ordered 3 large grandfather shirts
Ordered 3 large grandfather shirts. Received 3 XXL and I don’t know anyone who is XXL so I’m afraid they are going in the trash. What a waste of time and money. I should read the reviews before placing my order.
Sizing is small.
I ordered a merino wool sweater for my husband in a size that with all other makes is generous. It’s far too small. No labels confirming what the sweater is made of so I am suspicious that it is merino. No labels for washing instructions etc. I wish I had read the reviews before buying. I want to return it and get my money back, but certainly don’t want to pay for it to be returned to China! They need to make customers aware of that before buying.
Returns are expensive beware and quality of the product was subpar…
The quality of the product was subpar and the shipping took a whole month because it’s coming from China. When I tried to return it they wanted me to return it to China and pay the cost for the parcel. Their website is misleading when it says customer pays return shipping…nowhere does it say to China. Very shady company and practice.
Avoid buying
What a joke of a company. Shame on me for not looking up reviews, but these clothes look good on the Website but are nothing like that when they arrive (which will be like a month after you order them at best). one piece of clothing had no tags on it but was way too tight, while the other one had a 2XL tag on it (when I ordered an L) and was still way too tight (and so cheaply made too). The sunglasses were cheaply constructed. I've reached out to try and get a refund but have little hope. Basically a scam of a site - I almost admire the chutzpah of the company frankly.
Yeah so DAMMY????
Yeah so DAMMY????? oh yeah, been contacting me for the last three months now telling me my shoes are in transit that I paid $60 for
This website is a humongous fraud and they scam you
Watch out what goes around comes around we live in a world of freedom of speech. It’s gonna be too bad when people start talking bad about you and putting your name all over the website because you don’t deliver your product and you take our money.
Sorry, not with me so good luck with what comes around
Awful
Awful
I ordered a linen/cotton blend shirt.. when it arrives it was the wrong size and is mostly polyester. It looks so cheap.
The company is terrible.
The refund they provide is minus 15% also..its a scam.
Ordered an I-phone leather case
Ordered an I-phone leather case. Was thinking I was buying an American made product from an America based company. Only to find the item was shipped out of Mainland China. I order the product two weeks ago and haven't received it. When you check tracking, only information provided is "shipment is on its way". Tried to email the company only to recieve a message the email address does not exist.
I believe this is a scam website.
All shirts are wrong size
All shirts are wrong size. Returns only able 14 days after receiving.
They blocked my email when they sent…
They blocked my email when they sent out my items that were too small so not buy
Chinese scam website- do not place any orders
Discovered quickly after placing order that this is a well dressed website that markets clothing from elsewhere on the internet, mainly from cheap Chinese online stores.
When I wrote to them to cancel my order (within an hour) I received a few confused emails in return from a "customer service" employee. After a few exchanged emails they blocked my email account. I have not received my money back, nor has any order been received.
This is a scam website- do not order anything from them.
Excellent Customer Service
I had an issue with size of the two sweaters I ordered and received excellent customer care from Dammy,
Customer Service Representative. The items were promptly replaced with the correct size
Great customer service
Great customer service!
Great quality clothes:)
If I could give zero stars I would
If I could give zero stars I would. They say you only have 3 hours to cancel and they will charge a 10% restock fee when they haven’t had time to unstock. In the UK you have 14 days to cancel for most items. Emailed them and it came back as undeliverable. Tried from another email and they said I would have a refund within 1-5 business days. Chased this on the 5th day and told there were delays. Further emails to them from the second email now come back as undeliverable too. Still not got a refund and can’t contact them. Avoid as total scam!
Blocked email
Ordered a pair of pants. After a few weeks they've been delivered. The item doesn't fit, it's 30cm too short for me.
Tried contacting support team for a refund/return and after a long back and forth with what seems a an email bot, they offer me 2 options to return then blocked my email. Never again
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