Bensonandclark Opiniones 

313
•
TrustScore: 1.5 sobre 5

1,4

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Item too small and return to China proved enormously complicated and so costly I gave up in the end. To be fair the customer service person (Claire) I dealt with was helpful within the ridiculous limi... Ver más

Valorada con 1 estrellas sobre 5

The order took longer than expected to arrive. The product material look and texture is not what I expected. Under normal trading conditions I would be offered a full refund on return on the goods. H... Ver más

Valorada con 1 estrellas sobre 5

Beware! Website looks good but is misleading. This is not what it seems. I ordered some leather boots, they took 3 weeks to arrive, wrapped in plastic bag. They are not leather & also a small fit.... Ver más

Valorada con 1 estrellas sobre 5

It is a rip off company. I sent back two jumpers, following their instructions, because the quality was awful and they didn't return my money. Esta compañía es un timo. Envié de vuelta dos jerseys... Ver más

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1,4

Muy malo

TrustScore: 1.5 sobre 5

313 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

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1,4

Todas las opiniones

(313)

18 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

My Chanyarn hoodie is amazing…

My Chanyarn hoodie is amazingly beautiful, perfect fit, and best dollar value I have spent in years! I have tried exchanging for a different color and the best they could do was offer a 20% discount on 2nd purchase. Their CSR is well spoken and timely. I haven't tried returning anything. That would appear very difficult and costly due to product origins from China.

22 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I should know better

I should know better! I usually research online companies prior to ordering if I’m not familiar with them but I didn’t and I paid the price! Subpar clothing and they don’t pay for returns back to CHINA!

6 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

This company masquerades as a real…

This company masquerades as a real brand but they are just drop shipping from China with a 500%+ markups. I do not recommend buying from them. They also blocked my email address when I inquired as to why it took 5 weeks to receive the order.

5 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ordered 3 large grandfather shirts

Ordered 3 large grandfather shirts. Received 3 XXL and I don’t know anyone who is XXL so I’m afraid they are going in the trash. What a waste of time and money. I should read the reviews before placing my order.

5 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Sizing is small.

I ordered a merino wool sweater for my husband in a size that with all other makes is generous. It’s far too small. No labels confirming what the sweater is made of so I am suspicious that it is merino. No labels for washing instructions etc. I wish I had read the reviews before buying. I want to return it and get my money back, but certainly don’t want to pay for it to be returned to China! They need to make customers aware of that before buying.

4 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Returns are expensive beware and quality of the product was subpar…

The quality of the product was subpar and the shipping took a whole month because it’s coming from China. When I tried to return it they wanted me to return it to China and pay the cost for the parcel. Their website is misleading when it says customer pays return shipping…nowhere does it say to China. Very shady company and practice.

1 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid buying

What a joke of a company. Shame on me for not looking up reviews, but these clothes look good on the Website but are nothing like that when they arrive (which will be like a month after you order them at best). one piece of clothing had no tags on it but was way too tight, while the other one had a 2XL tag on it (when I ordered an L) and was still way too tight (and so cheaply made too). The sunglasses were cheaply constructed. I've reached out to try and get a refund but have little hope. Basically a scam of a site - I almost admire the chutzpah of the company frankly.

12 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Yeah so DAMMY????

Yeah so DAMMY????? oh yeah, been contacting me for the last three months now telling me my shoes are in transit that I paid $60 for

This website is a humongous fraud and they scam you

Watch out what goes around comes around we live in a world of freedom of speech. It’s gonna be too bad when people start talking bad about you and putting your name all over the website because you don’t deliver your product and you take our money.
Sorry, not with me so good luck with what comes around

2 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Awful

Awful
I ordered a linen/cotton blend shirt.. when it arrives it was the wrong size and is mostly polyester. It looks so cheap.
The company is terrible.
The refund they provide is minus 15% also..its a scam.

1 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ordered an I-phone leather case

Ordered an I-phone leather case. Was thinking I was buying an American made product from an America based company. Only to find the item was shipped out of Mainland China. I order the product two weeks ago and haven't received it. When you check tracking, only information provided is "shipment is on its way". Tried to email the company only to recieve a message the email address does not exist.
I believe this is a scam website.

1 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Chinese scam website- do not place any orders

Discovered quickly after placing order that this is a well dressed website that markets clothing from elsewhere on the internet, mainly from cheap Chinese online stores.

When I wrote to them to cancel my order (within an hour) I received a few confused emails in return from a "customer service" employee. After a few exchanged emails they blocked my email account. I have not received my money back, nor has any order been received.

This is a scam website- do not order anything from them.

28 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Customer Service

I had an issue with size of the two sweaters I ordered and received excellent customer care from Dammy,
Customer Service Representative. The items were promptly replaced with the correct size

15 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

If I could give zero stars I would

If I could give zero stars I would. They say you only have 3 hours to cancel and they will charge a 10% restock fee when they haven’t had time to unstock. In the UK you have 14 days to cancel for most items. Emailed them and it came back as undeliverable. Tried from another email and they said I would have a refund within 1-5 business days. Chased this on the 5th day and told there were delays. Further emails to them from the second email now come back as undeliverable too. Still not got a refund and can’t contact them. Avoid as total scam!

18 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Blocked email

Ordered a pair of pants. After a few weeks they've been delivered. The item doesn't fit, it's 30cm too short for me.
Tried contacting support team for a refund/return and after a long back and forth with what seems a an email bot, they offer me 2 options to return then blocked my email. Never again

24 de mayo de 2025
Opinión espontánea

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