Item too small and return to China proved enormously complicated and so costly I gave up in the end. To be fair the customer service person (Claire) I dealt with was helpful within the ridiculous limi... Ver más
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Consulta las opiniones de los clientes
The order took longer than expected to arrive. The product material look and texture is not what I expected. Under normal trading conditions I would be offered a full refund on return on the goods. H... Ver más
Beware! Website looks good but is misleading. This is not what it seems. I ordered some leather boots, they took 3 weeks to arrive, wrapped in plastic bag. They are not leather & also a small fit.... Ver más
It is a rip off company. I sent back two jumpers, following their instructions, because the quality was awful and they didn't return my money. Esta compañía es un timo. Envié de vuelta dos jerseys... Ver más
Información sobre la empresa
- Tienda de ropa
- también en la categoría
- Tienda de ropa de calle
- Tienda de ropa para hombres
Información de contacto
Estados Unidos
- bensonandclark.com
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The product is absolute garbage
The product is absolute garbage, sizes are not regular across the range , so bad I gave both shirts to charity and I felt bad for doing that
Item arrived with three weeks delay/ returns impossible
Item arrived with three weeks delay, too small and terrible quality. Then they refused to accept a return to an address in the UK, instead said I should send it directly to their warehouse in China (!). Horrible customer service, this feels like a proper scam company. Stay away from ordering on their site.
If I could give zero stars I would
If I could give zero stars I would. I ordered two “cashmere” sweaters. What arrived was two polyester blend sweaters. This is not. us based company as advertised. It is based out of China. There is zero customer service. No way to contact them through phone. The email address listed on the site is bogus. The items have been returned and yet my card has still not been refunded. I reported them to the BBB. STAY AWAY FROM THIS SCAM WEBSITE.
Benson and clark are scammers
Benson and clark are scammers. Avoid buying from them even if they are given it out for free. Their goods are trush and you can't even wear it.
Avoid Benson and Clark
Didn’t realize the company is actually based in China, so I ordered 2 shirts. They sent one wrong shirt and both were poor quality. Tried to return for a refund. I was told I could return the shirt for a refund, but would have to pay the shipping back to China or they can give me a 15% refund and keep the shirts. It would cost what I paid for the shirt to send it back, so I figured I would voice my dissatisfaction, cut my losses and take the 15%. I haven’t heard from them since. Do yourself a favor and avoid this company.
Avoid at all costs
Absolutely appalling. I ordered one shoes that were in a sale. Reduced from what was said to be £120 down to £50. I also had a small percentage discount as a new customer bringing the cost down to £47. Then plus £5 shipping!
When i received the shoes I was disgusted, they looked like a child had painted them, fake stitches and felt plastic. They were truly horrible, and enquired to return. They offered to give me a full refund, once I provided a tracking number. This was the final straw…
On trying to return them the post office advised me that it would be £24 to return as it was China!
Not wanting to give up anymore money i opted for a 15% discount. Which gave me just over £6 back.
The shoes are safely in the bin now, never warn and not fit for a charity shop.
Avoid this shop at all costs is the best advice I can give anyone.
Certainly miss represented picture used on their website.
Tried to return goods as they were poor…
Tried to return goods as they were poor quality.
Returned to 4PX ExpressUk Co Ltd
Unit 5 Trident Way
Southall
UB2 5LF
Then they disappeared.
Unable to contact.
Benson Clark say I should have returned goods to their warehouse.
No idea where that is.
Benson Clark refuse to help or refund.
Avoid this company.
Scammers
Scammers
Wouldnt let me cancel order, took my money and Nothing arrived..
My bank has recovered my expsenses....
This is a chinese company masquerading as british american ..
PLEASE READ THE REVIEWS
PLEASE READ THE REVIEWS, THEY TELL YOU ALL YOU NEED TO KNOW, AND THEN MAKE UP YOUR OWN MIND. I WISH I HAD.
Absolute garbage
This product as absolute trash pants 3 inches to short no button hole even cut if you purchase anything from this company you stupid like me! I guess that's what happens when 4 year old kids are making clothes for you!
Total scam!!!
Referred off Facebook, took ages to arrive, really sh1t quality when they did arrive. Wouldn't let me return. Emails bouncing back. Looked like a UK company but actually in China. Total con
Email address for returns doesn’t exist
Poor delivery timescale and poor quality product. Tried to return but no return address given. Tried to contact company via email address but address did not exist - nor did obvious alternatives to email address. Don’t recommend and won’t be using again.
Awful company
Awful company! Scam merchants, item was not as described, of appalling quality, smelt and could not be worn. I tried many times to organise a return, completely ignored the many emails I sent to customer services! AVOID AT ALL COSTS!!!!!
Not what i ordered labels cut off wrong…
Not what i ordered labels cut off wrong size not the material i ordered i feel very foolish silly me.
Overpriced fakes
A fake company, pretending to be a uk company, with fake product descriptions. it’s a Chinese company shipping cheap clothes. AVOID
The items I ordered were not even close…
The items I ordered were not even close to the size on the sizing chart on their website. I even ordered bigger as I knew it was coming from China. Also poor quality material. Asked to return, was told to keep the items and donate them. No refund. They said they would replace the said items for another size but I had to pay the shipping. I kept on them and they offered me a 15% refund on a 163.00 order…lol I said I would take that. We will see if I get it. Not holding my breath. Stay away!!
This company is a total scam
This company is a total scam .
The products are very low quality with high prices and long time to arrive. They try to by time so you can’t return . It is a waste of money as they send you items different than the one on pictures. Be ware of Benson $ Clark company based in China.
Do Not order From Benson Clark .. Scam Merchants!
If I could I would give this company a minus star… they sent the wrong colour sandal and then refused to send a returns label saying I had to pay for any returns! Cheap shoddy goods from China which they don’t tell you .. you are led to believe they are in the USA .. no customer service and when I complained my emails weren’t delivered! 😡
DO NOT ORDER FROM THEM.. SHEIN and Temu are 100% better.
Wow absolutely shocking
Wow absolutely shocking. Awful material and fit. Does anybody have customer service number as they are not responding to my emails. I would of given them a 0 if I could.
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