I ordered a reformer pilates machine from them. Website said 3-5 working days. It’s been 2 weeks. I’ve chased and chased and they keep saying they will ask their warehouse. No updates given. No delive... Ver más
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Consulta las opiniones de los clientes
Brilliant Customer Service nothing is too much, answers all questions delivers on time and sells really good quality gyms, cannot recommend highly enough, the BL1 Bodylift Gym is what my husband bough... Ver más
These guys are awesome! Amidst all the chaos caused by COVID-19 and delays from suppliers etc they still managed to deliver my kit and keep my body ticking over at home! Great customer service, follow... Ver más
Ordered a lockdown bike mid May- nothing spectaular, but chose with reasonable care. Main criterion was speed of delivery.Was aware that stock/availabilityan issue. Happy I went with Bestgym. The bike... Ver más
Información sobre la empresa
Escrito por la empresa
Find all the gym and fitness equipment you need to construct an amazing home gym here at Best Gym Equipment. Browse our range and shop online today!
Información de contacto
No consta que haya invitado a opinar recientemente
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Really good company
Really good company. Richard from Sales provided some great advice to help make sure the reformer I wanted would fit in the space I have and was super responsive. Will buy from them again as highly trustworthy and knowledgeable about the products they sell.
Richard made a massive difference!
Richard is not a sales person, he is a fellow human being trying to serve customers in most professional, efficient and polite way. I could have bought the same equipment from other outfits but Richard certainly made the difference and I will buy from Best Gym Equipment any day of the week, highly recommended. Thank you
The customer service is refreshingly…
The customer service is refreshingly excellent. Buying gym equipment from lesser known brands is always risky, so having a team on hand to speak to without being defaulted to a chat bot or an automated message, fills me with confidence. I will be consistently using you guys again in the future.
Brilliant company
I recently purchased a exercise bike from Best Gym Equipment the model I I’ve got is GX4.5 pro I purchased this for myself and my wife the staff are excellent.
Excellent service from Best gym
Excellent service from Best gym, as always great customer care and contact, always reply and very courteous. The sauna was very easy to install, everything just clipped together. the quality is amazing, it's a really beautiful product and comes with a back rest and oil burner. Amazing bit of kit and I am absolutley loving it. It takes about 10 minutes to get to 33 degrees which is warm enough for you to get it whilst it gets to max temp. I use it to meditate, stretch, or read and with the lights and built in blue tooth speakers I really don't want to get out of it. Hopefully start seeing the benefits in a few weeks
I purchase goods from best gym…
I purchase goods from best gym regularly and I have never had a bad experience. Richard is very helpful, friendly and patient with my many enquires before I actually decide on what I want. Shipment is very quick and everything I have ordered so far have been top quality. These guys are one of the best in the business and I plan on sticking with them for a long time to come.
Great experience
Great experience. polite courteous etc etc. highly recommend. A+ on all fronts. Richard went over, beyond and out his way to see to it that i got exactly what i wanted and needed. Would 100% shop here again.
Really good communication & flexible…
Really good communication & flexible payment options which really helped my business.
Excellent!!
Gret customer service, queries answered immediately, they couldn't be more helpful!
Would highly recommend this company and I will buy again through them!
Misleading and dishonest
I recently wanted to purchase a LifeFitness treadmill which on the website was listed as “ex-demo”. I rang up as I wanted to clarify what ‘ex-demo’ meant, I wanted to be sure of the condition of the machine. Their message was: “ I can confirm that this treadmill has not been used, it was built by us but never used as the customer had a change of heart.“. What’s more, I asked them to confirm that the machine had no damage or any major marks and EMPHASISED that I will not accept the machine if it wasn’t as they claimed. Did it make a difference? Clearly ‘no’ because the treadmill that was sent had massive dint on the side step, great big scratches and marks all along the side of the treadmill and corners. When I rang up to inform of the condition ( and sent video and pictures) their answer was: “we don’t know how they got there”, not too mention, there was not even an apology … moreover blamed it on the delivery company … “the delivery company didn’t inform us of the condition”. When I emailed to express my utter disappointment for the incredible stupidity and lack of professionalism, my messages got ignored.Way to go ‘best gym equipment’ NOT. For future reference, honesty usually works best.

Respuesta de Best Gym Equipment
Nordictrack treadmill
Pleased with our new treadmill. Good service and delivery, kept informed all the way.
Excellent service. Thanks. Ordered a rowing machine pro form…
Ordered a rowing machine pro form carbon. Great machine, love the ifit screen and exercises. Excellent communication from best gym equipment and quick delivery.
Best price on the internet
Best price on the internet for the specific crosstrainer I was looking for.Excellent communication and efficient delivery. Very pleased with the product.
Ordered the Gymgear pro series dual…
Ordered the Gymgear pro series dual adjustable pulley machine from here. All delivered within the time specified and great communication from the sales team. It's a great piece of kit and really good quality. Well happy with it!
This is my 2nd order from this company
This is my 2nd order from this company, they are really helpful on the phone, and helped me correct a mistake on my part. They sorted my orders as quick as humanly possible. I would definitely use them again. Great service.
Absolutely fantastic!!
If you’re reading this and thinking of ordering from this company? Please do not hesitate! I’ve ordered so much gym equipment over the last 18 months and every order has been great. Can’t fault the equipment or delivery process. Customer care is 10/10. You will not be disappointed..
Easy to order (2x Jordan dumbbells) and…
Easy to order (2x Jordan dumbbells) and quick delivery.
The hole experience was very helpful
The hole experience was very helpful. The member of staff that I dealt with was so helpful and friendly. Couldn’t have been more helpful.
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